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Moving reviews in South Bend

  • A
    My Movers Inc
    The entire experience was great they were able to help me moved everything to my apartment and helped me set things up the guys working in the crew were very professional and nice and they went above and beyond for me moving is always pretty expensive but this was worth it they were on time and catered to my needs I would definitely use them in my next move!! I had some last minute changes and they were very helpful with moving to my schedule.
    - Ashlee H.
  • D
    Two Men And A Truck
    Unfortunately, their "men" in the truck were not prepared with the right safety equipment despite my repeated warning over weight. No one came for an estimate review, and while I warned them many times about the weight of furniture, they could not move a piece of furniture which had to be destroyed. Furthermore, their own employees dumped on one another trying to blame one guy with all heart and full engagement. Despite whatever cost they charged, nothing prepared me for losing a piece of furniture.
    - Erin T.
  • F
    Hoover The Mover
    By far one of the worst customer service experiences I've ever had. Kyle provided a quote for our family's move from Indiana to Georgia in late April, 2017. Kyle was very pleasant and informative when in our home. He assured us that by hiring his company we would have the most seamless moving experience available. We signed our contract the first week of May and our pick-up was scheduled for July 31st. We were told that when our driver arrived to pick up our belongings he would confirm the arrival date in Georgia. Although we would have preferred to have more information up front, we resigned ourselves to waiting for the 31st to confirm the arrival date. Our thought was that, once the date was confirmed, we would know exactly how long we had to make the trip and could plan any hotel stays, if needed. We are a family of six (6) so we hoped to minimize the need to stay in hotels in order to save money. On the day our truck arrived, the driver did not have the information we were told he would have and we were told to call the office. My husband called the office twice and was told both times that they were working on getting the information. After four (4) hours I called the office myself and was informed that the 'truck' they sent was actually a container because they did not have a truck or driver available for our move, but that they would still be arriving between the 4th of August and the 8th of August as originally stated. Lisa in the office was extremely rude and could not wrap her head around why this was a problem. She actually said to me that she would think that someone with a family of six would have been better prepared. I was and am still shocked at the way she spoke to me (her customer) and the lack of care or desire to help that she displayed. I was told that our container would be taken back to the Ft. Wayne facility and would sit there until a driver was available to pull it to Georgia and that we would be given a 24 hour notice of the truck's arrival. When I asked when they would have a driver Lisa's response was 'I don't know - maybe tomorrow, maybe the next day.' This is not what we were sold. If we had known that there was even a possibility that this would happen we would never have chosen to go with this service. I also don't understand how, having signed the contract three whole months earlier, they did not have a truck or driver available for our move. This poor planning on their part became a big problem for our family. Although we enjoyed having Kyle in our home he went AWOL during this situation. We emailed and called him and to this day have not heard a word from him. No follow-up to see how the move went, nothing. The only bright spot is that the gentlemen who came to load the truck were exemplary. They were professional, courteous and respectful. But let me reiterate - this was the only good thing about this move. In the end, we ended up working with Shante at the corporate office as neither of us wanted to speak with Lisa again. Shante was compassionate and understanding as you would expect of a customer service representative. I'm not sure who she spoke with, but she was able to tell us that a driver would be picking up our container and moving it to Georgia the following day. On the back end we dealt with Beltmann Movers in Georgia. Everything about working with their company was pleasant and enjoyable from the customer service to the gentlemen who arrived to unload our truck. We will be using them in a year when we move again. Lastly, we did have several items damaged during shipment. We purchased the replacement insurance plan so we will be filing a claim. The Beltmann team pointed out a few areas in the truck that were packed incorrectly and took photos as back up, as well. Only use this company if you want to gamble at getting what you are told you will receive. I would not recommend them to anyone.
    - Angie D.
  • A
    Brad and Terry were amazing. We were a little leary thinking no one could move our stuff as good as us, however, these guys were the best I have ever seen. They didn't touch a wall anywhere. Everything was wrapped and moved carefully but efficiently. I would recommend them highly to anyone moving. They are experienced and great!!
    - Dianne Z.
  • A
    Huys Brothers Moving Inc
    If anything or anybody could ease the stress of moving, it was the guys from Huy's Bros. they were polite, pleasant, and more than efficient. It didn't matter what we asked them to do, they did it without blinking an eye. They were kind and considerate when placing the furniture in our new house. I recommend them highly and would use them again in a heartbeat.

    - Mary B.
  • A
    Marc's Labor & Moving Solutions
    Very professional with scheduling which was very important to me. Called to confirm and arrived right on time. Very efficient and hard working crew, did a great job with moving large and heavy?household items to dumpster in preparation for a move.?
    - Martin R.
  • A
    Marc's Labor & Moving Solutions
    Very professional with scheduling which was very important to me. Called to confirm and arrived right on time. Very efficient and hard working crew, did a great job with moving large and heavy household items to dumpster in preparation for a move. 
    - Martin R.
  • A
    Wiltfong Moving & Storage Inc
    Three gentlemen from Wilting arrived at the promised time and loaded our furniture and approximately 30 large boxes onto their truck. The move was flawless.  The gentlemen assembled our bed frames, positioned our furniture, and placed the boxes in the rooms as marked.  They were finished by early afternoon.  We would definitely use Wilting again.  We have moved four times in the past four years. (NJ --> PA --> MA -->IN (x2))  Our experience with Wiltfong was the best of the four moves.
    - Anne D.
  • A
    Guyer The Mover Inc
    The movers had our hosehold on the moving truck at their facility, awaiting the scheduled delivery date. We had a family emergency and needed to delay delivery. The movers were very accomodating, allowing us to extend an emergency trip out of town, and they did not charge us extra, even though we tied up a large trailer for an additional week and a half.
    - Michael D.
  • A
    Angels On Duty
    They are wonderful people. Very welcoming and very amazing women. I would recommend them to anyone looking for unpacking services. They helped unpacked everything. They also cleaned for me and everything was spotless.
    - Robin L.
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Moving Companies in South Bend

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