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Gutter Cleaning reviews in Portage

  • A
    Above the Rest
    Had Shawn and his team back out for my Spring gutter cleaning. This is my 3rd gutter cleaning from Above the Rest.  Will call them back in the fall after the leaves are down.  Very nice young men.  
    - Gwen H.
  • A
    Bren-Mark Window Cleaning
    The receptionist was very friendly and helpful. First, they came out and gave me a quote. I am very busy and did not have to be home for any of it. The estimate was left in my door for $202. This did not include the Angie's List discount of $100. I made an appointment and paid over the phone. They came out and did a great job cleaning the gutters. They cleaned up afterwards and left the receipt in the door. I will definitely be using them again.
    - Latrice B.
  • F
    STA Roof Techs LLC
    Working with STA was a huge frustration and disappointment. I had to chase STA for months to get the work completed, and the quality of the work was awful.
    The new siding blew off the day after it was installed,apparently because they only own one crimping tool and Phil himself told me he had the tool that day. However, no one on his team mentioned they would need to come back to crimp the siding when they left. The STA crew eventually came back out to fix it, then several weeks later it blew off again.
    The contract called for replacement of downspouts and gutters on the west side of the home (same side as siding) and instead of installing the new material, they didnt replace the gutters and put back up the old downspouts using the old brackets, which on Christmas Day broke off and left my downspout banging against the new siding. My fiance had to anchor it to the house.
    While performing the work they did do, they dented facia on the front of the house during the new roof installation, they broke a porch light, the gate to my backyard was broken, and they jammed nails and roofing debris in the existing downspouts and gutters causing my front porch to flood and water to come in my entryway. 
    Phil sent out his team to fix the siding, twice. He had them also fix the facia. He also sent out a crew to clean out the gutters, (which Im sure he will comment that they were full of dirt and insinuate it was not his team who did that - even though we never had a problem until they did the roof and we saw for ourselves the nails, razorblades, and shingle debris shoved in them). He took off $100 for the broken porch light and gate. And after several calls to Phil relaying my frustration and distrust of STA he finally agreed to take off roughly $1500 of the remainder of the contract because of the work they did not do (gutters, downspouts). The contract was finally closed in February of 2015 - a little over 6 months after the contract was originally signed.
    After all my calls and clear discontent with STA, Phil never once came out to my home to see me face to face and address the issues. This went on for 6 months. This job was not done on time, was not done properly, and was completely mismanaged which Phil blames his Project Managers for.  I'm sure Phil will say that he made an effort to correct the issues, but me having to constantly call him to get a resolution is not effort on his part. If STA took pride in the quality of work they performed, and had any customer service values, this would have never happened.
    I will never do business with this company again, and strongly advise you take your business elsewhere. The sad part is that after I contracted them and complained about the issues on Facebook, several people I knew came forward with stories of the awful customer service and job quality they also faced with STA. If I had known all of that ahead of time I would have never hired STA. Unfortunately, not everyone who hires this company has access to Angies List, so I would bet money there are a lot of people out there who have similar stories that they didn't have a platform to share them on. 
     
    - Jamie M.
  • A
    Above the Rest
    Great! Shawn and his guys are very nice. I highly recommend.
    - Gwen H.
  • A
    Sanchez Roofing and Construction, Inc.
    I thought price was fair and work and guarrantee excerllent
    - chas s.
  • A
    Above the Rest
    I purchased the special offered on Angie's List. Very satisfied. Shawn and team were very nice and professional. I will use them again this fall after the leaves drop.
    - Gwen H.
  • A
    Above the Rest
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    - Gwen H.
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Gutter Cleaners in Portage

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