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Find Top-Rated Plainfield Home Warranty Companies

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Home Warranty reviews in Plainfield

  • F
    Horribly. The guy they sent told me parts were not available and Choice Warranty would have to replace. FIVE calls later, I am no further along. I spent 20-30 minutes on hold for each call and that was after I spoke to a person. This is the absolute WORST service, worst communication and biggest sham I have ever experienced. NOT AT ALL HAPPY!!!!
    - Kellie H.
  • C
    We pay them monthly. They could work on their customer service. The waiting time on the phone needs help. You're on the phone forever, waiting on an operator is terrible. They do get companies out here pretty quick. They are pretty courteous once they get on the phone. 

    I liked the company they sent out for the work. 

    When you have coverage for appliances and such you only pay the deductible so its worth it.
    - Jason T.
  • F
    These home warranty contracts seem to be open to interpretation.   I think they are very clear but Home Warranty of America could not point out to me in the contract where I was not allowed to have one of my own contractors diagnose a problem.   Additionally,  I refuse to work with a company I don't know or trust to do repair work on my home.  In talking with my long time HVAC contractor they reportedly have had nothing but issues with home warranty companies and often are called to repair work done by  contractors hired by a home warranty firm.  This is why I decided to foot the bill myself.

    The bottom line is......you don't get what you pay for with a home warranty and you have the right to get quality work done on your home.   On the other hand these warranties are fairly cheap, so therefore expect cheap service in return.  My advice to home owners, real estate agents and anyone else reading this is to get your own work done by contractors you know and trust.  Save your own money (easier without paying the fee for the warranty)  and use Angies list to find a good contractor on your own.  Home Warranty of America will not fix your house in the manner that you expect and they seem to profit by avoiding repairs that should be covered in my own opinion.

    If you are buying home, just budget  for the repairs.  I opted to pay the fee to join Angie's list and write this review rather than paying my attorney the money  to dispute what is in the contract with Home Warranty of America.  I can afford the attorney but refuse to waste my time, which is ultimately more valuable.   I also trust the company I normally use to fix my HVAC system and have confidence in them.   I do not have confidence in Home Warranty of America and will not use a product like this going forward.
    - Charles F.
  • F
    This company has been unresponseive to my calls for help. I have calle them on three occasions to get the same furnace fixed in my Indiana home when the te,perateure was below freezing. They do not respond to the emergence call messages, and do not answer their office phones util after 1030 am eastern time although their recording says 830. Additionally I have had to pay for my own furnace repair this time, as it is the weekend and they have not responded to my call for help. My contract clearly states that I must not call a technician directly, but today 3/14/2010, I had not choice since they have not called me back for 2 days. I am out $195.00. I have made a separate report on the contractor that they use.
    - Pamela C.
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Home Warranty Companies in Plainfield

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