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Siding reviews in New Palestine

  • A
    The contact person was Jeremy Schwedler. His response was prompt and calls and emails were returned almost immediately. Jeremy was forthcoming with all our questions and explained and wrote out in detail all the repairs they would do. We wanted a 50-yr. roof, and he gave us addresses so that we could see what various shingles looked like on other houses. Jesse took care to understand exactly what we wanted and delivered it when promised.
    He worked well with the insurance company and let us know up front what the cost for upgrades with the ridge and soffit vents would be. The work was done in a single day--not easy with 50-yr. shingles--and clean-up was thorough. All the workers were courteous and professional.
    Because the homes in our entire neighborhood and beyond were damaged by a hailstorm, the timeframe took longer; but they finished the roof in October when they said they would and arranged a time when the guttering and vents would be installed. Aside from a down payment, they did not ask for money when the roof was done. They did not bill us until the guttering and soffit vents were completed at the end of November.
    Jeremy has also followed up with calls to see if we are still satisfied with our roof. I called them once for a minor fix, and it was done the next day at no charge.
    - CATHERINE S.
  • A
    The entire process went very well.  We were selling our house and had some items come up that the buyers wanted repaired.  Steve was able to turn around a quote quickly (which we needed) and get things scheduled.
    We had damaged siding and stucco board that needed to be replaced.   Steve suggested an approach that would minimize the amount of further damage to the exterior and would also prevent moisture damage from occurring for the new owners.   The repairs were all painted to match the existing colors.   
    They also replaced flashing along the roof line that was not originally installed properly.
    The quality of the work completed was excellent and the overall process was painless.
    - JASON C.
  • A
    I had a couple of other highly rated companies out to quote on this job prior to Roof Masters, but always seemed to get a little bit of a runaround. Shane was great to work with. He followed up quickly, and most importantly, he didn't play games with the quote. It seems obvious that he is an honest guy and the price he quoted was fair for the size of the job.
    The guys doing the siding repair did a nice job. The job wasn't anything fancy, but they showed up, took care of business, and the finished product looks good (they were also clean with the paint).
    The only small "hiccup" was with the gutter installer. He showed up late the first day, and of course, it started to pour soon after. I give him credit though because he worked out in his trailer through a long, strong thunderstorm doing the fabrication of the gutters, and worked in the rain until about 9:30 at night to get the lower portion of gutters up to help with the rain runoff. Oddly though, he never showed the second day (despite plenty of sunshine) or the following morning/early afternoon. Finally, about 1 pm, I called Shane to get a status update. He had no idea that the gutter installer hadn't been back, made a call, and the installer was at our house about an hour later! I guess I probably should have called him earlier. Although this was a little frustrating, I appreciated the quick resolution. Also, when the gutter installer was there, he worked very hard (non-stop actually). The quality of his work was excellent, he cleaned up really well, and worked well around our landscaping. All and all, I was really happy with the finished product...which is most important. 
    I would highly recommend Shane and Roof Masters and Exteriors and I would definitely hire him back for future jobs. 


    - Kevin M.
  • A
    They were knowledgeable and experienced with doing the evaluation, repair estimate and the actual repairs. They agreed to do all the work for the amount initially authorized by the insurance company. Their workers were professional and completed the work promptly. They also performed several inspections to verify the workers completed the work correctly and to my satisfaction.
    - Donald H.
  • A
    Chad was very professional in all of our dealings.  He was prompt in returning calls/emails and also in responding to insurance company requests.  The work his company completed was spot on, and other than the completed work ,of course, we could hardly tell his crews were there.  I'm actually basing this response off of two separate jobs.  After he completed the first job, which was repairing hail damage, our home was hit again within two weeks.  The second time around was just as smooth as the first.  I would definitely recommend his services to others.
    - Tim G.
  • A
    Elbert was responsible for putting a new roof and gutters on our home.  Jay, our sales rep, was very responsive and extremely helpful in making color selections.  He was fabulous and the work completed exceeded my expectations.  I would highly recommend Elbert Construction!
    - Kristin E.
  • A
    Eric is a wonderful general contractor - and I feel that I can call him with any project we have around our home.  We previously hired Eric for two jobs and they turned out so well I asked him if they could come repair a damaged exterior wrap on our 2nd story window.  His siding crew was already booked on an out of town job, so he sent his carpenter Dave to work on our project.  Dave was prompt and coureous.  He completed the job the same day and it looks wonderful.  I will definitely call Maximus on future projects.
    - Patricia M.
  • A
    Found this company on Angie's List following hail damage claim.  Somewhat skeptical of the very high reviews but now I agree in every way.  Our primary residence and a rental are side by side.  Both received new roofs.  Very nicely detailed.  Cleaned up afterward.
    4 pieces of vinyl siding were damaged by hail.  As the vinyl has weathered for 13 years, they removed a few pieces from the back of the house, installed the new siding there then made the repairs with the old siding so the colors would match perfectly.  It's not visible.  Replaced aluminum window wrap dinged by hail.  It's so much like what was there I didn't think they had done it until I looked for the dings.  Very nice.
    In the rental, old casement windows and sliding patio door wood was disintegrating.  They pulled those, framed and installed new, high-quality windows which look great.  Interior drywall and trim smooth and clean, ready for paint.  Cement board outside ready to paint.  Again, quality very good and we're very pleased with the end result.
    Personnel were great!  All greeted us with a smile and answered any questions pleasantly.  The quality of their work speaks to their professionalism.  In our direct contacts with the company, Tony either answered his phone or was quick to respond via phone and email.
    This company has our highest rating because they deserve it.


    - Ned A.
  • A
    Brian came out to our house and met with my husband and I.  We needed an estimate for damages from the April Hail Storm.  He was polite, professional , knowledgeable and honest when informing us of the estimate of damages. We did not realize how much damage Hail can do!  He will be replacing our roof, siding and gutters.  He knows his business and we feel confident that he will do a Great Job for us.  He is prompt to returning calls & emails.  He really cares about your house and how it will look when the work is completed.  My husband & I are looking forward to working with him for a long time.  We have other projects that we are thinking about doing and Brian is our Contractor.  We recommend Brian to do all your Home Improvements.
    - Victoria N.
  • F
    We had a horrible experience with Ironclad Construction. We had damage caused by a hail storm in April of this year. After extensive research and reviews my husband decided Ironclad was the company he wanted to use for the repairs. We first met with the project manager (PM) in May and received the first portion of the insurance payment to get the work started. From the beginning the PM was a bit pushy and was anxious to get the check from us (let me say we received more communication from him regarding money than anything else!). We were told to expect work to begin (and siding to be completed) the last week of June. The siding was not completed in June but the second week of July but he never bothered to inform us of the delay. All of the work was not completed until August. Deadlines we were given were not met, supplies were ordered weeks after we were told they had been, multiple excuses were given and we were only updated on dates/progress/etc when WE contacted them-repeatedly . My husband contacted the PM's supervisor and was told the situation would be taken care of. Needless to say, we STILL have not finalized everything with Ironclad- not to mention the gaps between the siding and satellite cables left hanging out of the corner trim. This has been going on for nearly four months. Our neighbors had the same repairs done and completed in less than a week! Obviously they used a different company. I have expressed my frustrations to the PM and excuses were given. All I asked for was professionalism, respect of my time and communication. Three strikes, Ironclad- as promised I will never recommend your company to anyone! Hope this review keeps someone from the same frustrations and anxieties we have spent our entire summer dealing with!
    - Shawn T.
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Siding Contractors in New Palestine

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