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Find Top-Rated New Albany Carpet Cleaners

There are 4 top-rated carpet cleaners in your area.

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Carpet Cleaning reviews in New Albany

Real People ~ Real Reviews ~ Real Results

  • Amy is the owner and who I have clean my home she is young and has a good head on her shoulders she is very hard working and is very focused on her work I am happy I chose this company not just for the detail work they do but the quality and care they put into everything Amy is a perfect example of hard work and highly recommend this company to others
    - Daytona L.
  • Did a great job cleaning soiled and pet stained carpets at a small house. The job took 3 hours and cost under $300. Very impressed with the service. The tech was on time, professional and worked hard to get the job done. I would recommend to anyone and would use again in a heartbeat.
    - Jackie H.
  • I've used 7 pillars carpet cleaning twice now and have to say they are the best. The price is right and the service is excellent. I like that the owner of the company is the one actually cleaning the carpet.
    - donald w.
  • Matt was very professional, nice, and did a great job. Talked with us about the care of our carpet and was also personable. You can tell he genuinely enjoys what he does. HIRE HIM if you need your carpet or upholstery cleaned.
    - Michael T.
  • The worst experience I have ever had with a cleaner. The first "crew" did not clean the carpet well. They refused to move any furniture, even small dressers and cupboards saying it "wasn't their job". (I knew they would not move huge pieces, mirrors or beds but these were really lightweight small items, which we had to quickly move...a couple of pieces were just cleaned around). They were rude and unprofessional, when I pointed out that the edges were still dirty, they claimed they could not clean the edges of the rooms. They left a stain. We had been told it would take about 30 minutes per area, we had three rooms and a hall plus a staircase - they were her 40 minutes total! We complained and another "crew" was sent out. They tracked dirt and mud onto the semi clean carpet, even after I pointed this out they continued to track dirt all over, seriously soiling the throw rug in by the front door. They did get the stain out but they too, refused to clean the edges saying NO ONE cleans edges? They should have clearly stated that BEFORE they agreed to do the job then, if that is true. They left a puddle of water on our hardwood floor, the dirty throw rug and dirt and trash on our walkway. And the carpets still didn't get clean! We have complained and sent requests for help but no one at Stanley Steemer will reply. We even reported them to the BBB and they even refused to reply to them. And I found out sadly that the BBB really does nothing for you if you file a complaint except record it. I do not understand what "Satisfaction Guaranteed" means to them. I was NOT satisfied. And yet not even an offer to negotiate? To me this is the worst way to do business. Not only was furniture not moved and my carpet NOT cleaned well enough, our complaints have been ignored. THAT in and of itself is enough for me to never hire them again.
    - C J A.
  • Zack and Jarred with Technicare showed up on time and were very professional.  They walked through the house to see what I wanted done and explained to me what they would be doing and what to expect from the service.  The carpets are clean and our tile floor looks great!  The grout is so white that the floor practically looks new!  We are very pleased with the results and will definitely use Technicare in the future.
    - Lili L.
  • The carpet cleaning was pretty good, but it was a little pricey. They were pretty professional. I wasn’t really impressed with the salesperson, but the technician was very thorough. I chose them because they were the ones that replied promptly.
    - Lagailia G.
  • Areas were cleaned well.  Did not try to sell additional services, which I really appreciated (See next paragraph about a different company.). I found that they were prompt in scheduling, came on time, did a good job cleaning the areas, had reasonable prices for additional areas and completed the work in a timely manner. 

     In the past I have used a different and well known company which had advertised carpet cleaning specials, and their representatives tried to sell many additional services repeatedly while they were here, including grout painting, tile cleaning, etc. which I didn't need and didn't want.  They were very pushy about trying to get me to purchase these and I had to repeatedly decline.  It became uncomfortable.  While they did a good job, after 2 experiences like that, I decided never to use them again.  However, this company is totally different, comfortable to work with, and I would definitely use them again.

    - Jeanette G.
  • They looked great when he was finished. I really liked him a lot. With regard to price, it seems like he was average. It wasn’t a really super great price, but it was comparable probably to what anyone else would have charged.
    - Pat M.
  • I was actually out of town and my son was home for the appointment.  He said the work was done quickly and very efficiently.  When I arrived home that evening, I felt the result was beautiful.  My carpets actually look NEW again, and they were in pretty bad shape before the cleaning (I have 2 dogs and a son who works in a garage!).
    I would definitely recommend this company to anyone in need of professional carpet cleaning services, and I will call on them again.
    - Donna H.
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Carpet Cleaners in New Albany

Companies below are listed in alphabetical order.

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