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Home Inspection reviews in Mccordsville

  • A
    Mr. Crawford was very responsive and helpful in giving us a full all over thorough inspection. After giving us some advice Mr. Crawford left a dye to check on leakage for a crack in the wall of the basement. We used the dye and found out that we indeed needed to have a foundation professional seal a crack in the wall of the basement. Mr. Crawford went above and beyond.
    - Andrew A.
  • A
    Jason was very informative, knowledgeable. He has been available every time we had a question. Jason was also available to meet with a contractor that had some questions. He will continue to be available through out even after we have moved and been in our home. We had to have some work done in the house before we moved in and Jason offered himself to go back and make sure he was pleased with what and how it had been done. I have experienced some unpleasant inspectors, thank you Jason for your service to my country and for me and my husband! If ever I need any thing inspected I will call Jason.
    - Marie S.
  • A
    Rich Able performed the inspection, and he was fantastic.  He was very thorough, extremely knowledgeable, and great to work with.  This is the 1st home that I will have owned that utilizes a well & septic system.  Rich not only conducted the inspection, but also offered suggestions of things to monitor in the future (maintenance items, potential issues, etc.).  Rich seemed passionate about the service he provides, and I feel that he went above and beyond what I would expect from a home inspection.  I received the detailed report the next day, and the water & radon test results shortly thereafter.  I highly recommend Rich Able and Indy Inspection Services if you are in need of a home inspection.

    - Justin and Christy B.
  • A

    My inspector was Ron Cress.  10 years ago when I bought my first house he was my home inspector (when he was with Land America) and I was so impressed with his knowledge, his thoroughness, and his professionalism that when I was buying a new house I hunted him down on the internet and found him working for Buyers Protection Group.  With my first house he saved me a lot of headache by finding over 160 items the builder of house did wrong, including 8 major building code violations.  Without Ron's inspection I would have had an uneven roof, and bannisters that weren't safe for my kids.  I owe him a lot, so I hired him a second time.  He did not disappoint.  Since this house was an existing house his focus was no longer on code, but safety and just general defects.  He found cases of wood rot, plumbing issues, electrical issues where the GFI outlets weren't working correctly, and improper drainage on the roof.  At the same time he was very re-assuring that the house was a very good house, and if these were our only problems then we were in great shape.

    I cannot attest to any of the other inspectors at this company, but I highly recommend Ron. 

  • A
    Rich is wonderful and very detailed. We used him for our pre dry wall inspection along with our final inspection. He explained everything in detail and offered maintenance tips help maintain our new home. Would call and /or recommend again!!!
    - Angela F.
  • A
    It went great. Christian was there early. He had all the equipment to check all the plumbing, HVAC, electrical, roof, windows, etc. He was very detailed and showed me what he found, the good, bad and ugly. He took plenty of pictures. He was in the attic, everywhere. He was great! Explained everthing to me, price was fair. He did his report and pics on the spot so before he left he had sent it to me and my realtor.
    - Rosemary F.
  • B
    I've been really torn on what to rate this compnay (Rich) for a few reasons....although I hated to do it, ultimately had to rate him a B and most likely would only use him again if I didn't find somebody else I felt better about.   I think Rich did a good job over all and appeared to me to be very trust worthy and professional (which means a lot)....and for that reason I would consider using him again. However, after living in our home a full 8 months since his inspection, I can honestly say there are enough small things that he missed and should have caught (in my opinion at least) that have caused us trouble and money since. So, I would shop around for somebody a little more thorough before I used Rich again.
    We built a brand new 4,000 sq ft house through MI in the Geist Lake area. As we are finding out since closing on the home, MI is notorious for using cheap labor and cutting corners (I know this is a review about Rich's compnay, but seriously I would never let a friend build through MI without being drastically warned first. Everything in our hosue (as far as finishing touches and details goes) is crap and we have had to contact a lawyer and I've taken off 2 weeks of work just to deal with MI Homes related issues...both for problems with my house and the compnay iteself.)
    That all said, Rich came in and did his inspection and did (to his credit) catch several issues. One thing he caught was MI Homes only put 5 inches of insulation in our attic even though they advertise (and contracted) for 15 inches. MI Homes also left the caps off of some of our vents in our roof, which caused a huge water leak. The caps were replaced before Rich did his inspection, and Rich noticed the repair wasn't done exactly right. Rich also noted MI Homes didn't properly support a major support beam in the basement, they didn't fasten another support beam, and they didn't properly attaches a gas meter. He also noted they didn't properly cault a few areas, they didn't finish painting a few areas I wouldn't have though to look (like under our direct vent fireplace, etc.). Additionally, he caught a few other items as well, including a major issue that involved a water shut off being improperly placed in the crawl space of our basement (more about this below).
    He also did an amazing job going over things with me (as a new home owner) needed to know going forward as far as the guy who will be taking care of things in the future. He was very patient and helpful in that regard. He also referred a radon remediation compnay to us that I used and absolutely loved. So, this is why we really liked him and I wanted to give him a great rating.
    However, where I have an issue with him (and would hesitate to recommend him) is based on what he missed. There were several smaller things that I noticed he missed during the inspection (and that have came to my attention since living in the home). One example of this is our fire place has been drafting significant amounts of air from outside. I didn't notice it over the spring and summer bc we weren't in our main living room much during the cold months, and when we were in the room with the fireplace we had the fireplace going. So, we never felt the cold air directly, and then over the summer the hot air outside wasn't as noticable, but 2 months ago sitting on my couch I felt air blowing on me from the fireplace. Cold air. long story short, we just had a compnay come out and take a look/fix....they said the installers didn't install a bottom piece on the outside (noticable upon quick physical examination...even to me). This slot had no insulation or anyting so the air was coming straight into our house. After they insulated the open space and boarded it up, not more air. Unfortunately, we have had to pay a lot higher heating and cooling bills for 7 months before we realized that. Another example similar to this is our front door was mising a quarter of its weather strip. I noticed this a month after we moved in. I happened to look at the door the right way and say LIGHT coming in from the outside. So, I walked over to it and bent down and not only felt cold air coming in but could also see outside through the crack. This is my front door. I had the builder replace and redo the weather strip. Another example of something being overlooked....during the inspection I noticed he didn't check any of the lights over our tubs/showers to make sure they were waterproof and safe for how they were being used. When I pointed this out, he admitted he didn't check (which is honest of him) and also recommended I check the can lights that were covered by the insulation in the attic.
    There were a few other issues, similiar to what is stated above, that were overlooked by him. Some I realized right away and some we are just finding out. Since I'm not a home expert, it is hard for me to know how good of a job he didn't or didn't do specifically, but I do know he missed a few very obvious things that are no brainer mistakes that should have been caught and fixed by him during the inspection, not months after we lived in the home. The worry I now have is if he missed something as easy to catch as the front door not being weather striped properly, then what other complicated/hard to find issues did he not find? When I couple those known mistakes that he missed, when I consider how much that probably cost us in utility bills before I discovered the mistakes myself, and I couple that with the fact that there were 2 seperate times during the inspection that he told me he didn't want to look at something out of convenience for himself (1. We didn't have sod installed yet and it had just rained....our yard was super muddy and hard to walk around because it was all soaked mud. So, he didn't check the entire outside of the house. I didn't care so much at the time because I felt bad bc it was really muddy, but later I realized a hose coming into our house from outside units wasn't caulked and water got in from there....he could have caught that!. 2. he didn't check the insulation over our garage because that opening to get in there from the roof was small and he would have had to crawl. Well, who knows what other corners MI Homes cut in there.....a thorough inspector would have gone in anyway and made sure).
    Another perfect example of him somewhat cutting out some work on his end and (possibly) trusting the builder more than he should have, is the main water shut-off valve found in the basement (that I referred to early in this review). He noticed the builder put the main shut-off in the crawl space - which is not easy to get to as required by code. When we listed it in the report, the builder said there was another water shut off located by our furnis. Rich's response to their answer was "that was fine". But, he never came back to check it out himself and make sure they weren't lying and it was done right. So, a month after living there we have a water softener installed. Sure enough, the "new" shut-off didn't work. After a ton of water flooded our basement, I remembered Rich's report about there being a shut off in the crawl space. That one did work immedidately. We had this happen anotehr time I'm convinced the main shut-off is the one in the corner and the ''new'' shut off switch is a ploy to get by inspection/code.
    For all the above reasons, findings, concerns I have, other issues (like one that he could have caught that has already made us have to replace a kitchen appliance), I couldn't give him a top rating. In fact, I wouldn't use him again unless I just couldn't find something else I trusted. Rich is a bit older and has been doing this for years....I sort of feel like that is starting to work against him to some degree. I wonder if him doing so many houses over the years has made him fall into a slump where he just goes through the motions and checks off his little checklist or what. I don't know if it was more laid back because I was having him look at a new build home and he trusted the builder (big mistake). I don't know if I just caught him on an off day or what, but I do know I want somebody more thorough and detailed oriented when I'm about to sign me and my family up to a $400,000 mortgage to live a house he is checking out on our behalf. I feel like Rich just wasn't as on point as I want (and expect) a home inspector to be.
    Especially finding out our builder is a shady compnay that not only cut corners and lied to use with our home, but they did the exact some thing to other people who bought their house at the same time as us. Rich was our only protection/safety net against those people and I feel as though his job was only 85% (at best) done.
    Even after saying that, I did feel Rich was a nice, honest guy who cared. If he was more thorough and detailed oriented to catch the smaller issues (and maybe the bigger ones I may not know about), I'd be happy to use him again. In his defense, I asked a lot of questions during the 3 hours he was there, and he explained a lot as he went through the, maybe he got distracted here and there during the conversation and forgot to check a few things. I don't know. But he did catch some things tha twould have been a problem, and he also did a great job of answering some follow up questions once a few issues/concerns popped up. (like with the water softener/shut off valve story said above). 
    But, 8 months later and I felt like there was a bit of ''going through the motions'' going on and that's why a handful of obvious things were left off his report. Maybe I'm wrong. But I don't think I want to pay him again to find out. My hope is he was more focused on bigger "major" issues and his goal isn't to catch all the small stuff. If that is the case (even though it wold be odd and seems like a dangerous game to play in the home inspection business), that's fine, but he should tell customers that upfront.

    - Jason S.
  • A
    We needed to have the inspection done fairly quickly and Scott was able to squeeze us in later in the day when we could attend. Really appreciated his attention to detail and his eagerness to explain his findings. Highly recommend.
    - Ronald H.
  • A
    Bill was very pleasant. He introduced himself. Told me what he was going to do first and a general over view of what he would do. He asked if I had any particular questions or concerns. Then he quietly went to work. Since weather was an issue as soon as he finished outdoors he explained his findings and asked again if I had questions so he could walk me through the outside. He continued his indoor inspection. When he was all done he walked me through the home and explained anything he thought might be a future need/concern. Bill didn't stop there. We received his completed report that evening!
    - Cary N.
  • A
    John arrived at the house even before I got there and was already checking things.  He went through every inch of the house and pointed out all problems, no matter how big or small they were.  Gave me a lot of good recommendations for the house that didn't even pertain to the inspection.  Answered all my questions during and even after inspection was over.  Final report was very thorough with a lot of pictures and comprehensive explanation of issues.  I'll sure recommend him to all my friends for their inspection needs. 
    Thanks for supporting our troops and veterans John! Semper Fi
    - Seymur A.
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