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Plumber reviews in Kokomo

  • F
    Called them out for a simple unclogging of a drain at our business (LLC). They charged $150 for simply doing this quick and easy job. Payment was made via the business account. Unfortunately, another service provider accidentally charged the company twice right before payment was cleared for Roto Rooter's check, which caused their check to bounce. Roto Rooter was advised of this, but their response was to send an employee to the business and demand instant payment in full. The owner, who was not currently there, advised the employee he could get $50 cash from the register and we call the business to make arrangements to pay the balance. Upon calling, the employee (office manager) threatened to press criminal charges for check fraud against one of the owners. It should be known that check fraud requires deliberate knowledge and intent to fraud a company. There was sufficient money in the business account at the time of writing the check, something that was made known to them. The owner that was threatened by Roto Rooter was not even legally a member of the LLC (as it is a sole-proprietor), therefore should never have been threatened nor any legal claim or charge could be made against them. Multiple follow up calls to corporate were made, but the owner of this franchise refused to even call us back. Avoid this overpriced and threatening company.
    - Mark S.
  • F
    hague quality water of kokomo
    In the past year they have been out here 5 times trying to get it to work properly. First it was making a horrendous noise in the middle of the night, they came out 3 times before telling us a part was bad and replaced it. Since it has been replaced we have twice had salty water in our taps because it does not complete the cycle. It leaves water in the salt container, using up all our salt and leaving our tap water salty. This was not a cheap water softener. I want a new softener. I have had enough of this.
    - Margaret P.
  • A
    Simply Water
    Everything went very well. He's a great guy to work with! He showed up on time and his prices were competitive. He cleaned up well and a year and a half later, everything is still working smoothly! I definitely plan on using him if we have any plumbing issues in the future.
    - Lisa B.
  • A
    Alternative Heating and Cooling
    From beginning to end, it all went well!!! Very fast and prompt service and extremely professional!!! This company is very honest and will only fix what needs fixed, where some companies will try to get deep into your pocket when it's NOT necessary. TRUST THESE GUYS!!! 5 stars all the way!!
    - Lee N.
  • D
    CJS Heating and Air
    They said the well pump needed replaced, called a well pump company and they checked the pump was good the circuit board that Rex buyer was checking was not good when he put the new servo in he caused the main box to arch burning all the control wires and sorting out the control board within 30 mins the well company replaced the board and the water returned to normal.
    - paul i.
  • A
    P&K Plumbing Solutions LLC
    It was a good experience. They came out the day they said they would. They didn't charge me any additional price to the big deal, I was happy with them. They didn't do anything except what needed to be done.
    - Robert B.
  • C
    Slate Mechanical Inc.
    Ended up with new toilet. I don't like. Repair to outside valve. What I thought would be $75 was $1200. Estimate to have the valve and outside line replaced in future was $4200. Estimate from another reputable company was $1400. Workers were were polite. Prompt. Hard workers. Just overpriced.
    - Carol B.
  • A
    Summers Plumbing Heating & Cooling
    Amazing. The workers are friendly and personable. They do great work, and they only use top notch brands (like Lennox). They price things with a flat rate per job, which means you know exactly how much it will cost before the do the job. I have found them to be ethical and plan to continue to do business with them in the future.
    - Edward V.
  • A
    A-1 Indiana Waterproofing Inc

    The work crews reported to work on the day agreed upon, and the project progressed in a timely fashion. The work was performed by experienced workers, and supervised by experienced supervisors.  The crew leaders supervising the work were happy to describe what they were doing and how they were doing it.  The work was performed per the specifications of the contract.  Additionally, all items verbally agreed to be performed by the contractor, not written into the contract, were performed without question.  Wayne, the owner, was available when I called with questions during the project period.  I talked to Wayne more than one time.  Mark came first to inspect the damage, determine what was needed to fix the damage, and produced our contract.  Wayne came to assure the work specified in the proposed contract was adequate to correct our issues.  He assured the work would be mutually acceptable before the agreement was finalized.  After acceptance, at the agreed upon start date, work began.  Ed supervised most of the work, and assured the quality of worker performance.  I believe he assured my home was respected, and treated as it was his own home.  Ed definitely knew his job.  The main crew consisted of 6 staff members, all who worked hard.  Derrick was Ed���s main assistant and he was very personable.  Derrick seemed very capable and knowledgeable.  Justin, Wayne���s son, came to complete the installation of the moisture control system (EZ Breathe System) with another crew.  Justin came back to move the vent. (which I wanted moved because I made an error specifying the location)  This required extra work, and I was not charged for the cost of the rework.  I believe I got more value than had been mutually agreed upon, and the quality of workmanship was excellent.  I never felt pressured from project start to finish.  My bank arranged financing to pay the balance I owed, took longer than planned to actually become available.  A1 was patient while waiting for the balance of their fee to be paid, and did not call excessively to inquire.  I received pictures of the work that was performed.  I will be asking A1 Indiana Waterproofing, Inc. to return as needed to perform periodic inspection.  I highly recommend A1 to repair moisture damage to basements or crawlspaces.  They will get the job done correctly and perform the contracted work in a timely fashion.  We are very satisfied with the work performed.

    - Kent W.
  • B
    All-Pro Plumbing Inc
    The plumber looked at the job and quoted $295 to replace the sump pump and back-up pump.  I thought that the price was high, but approved the quote in order to get the replacement in place before further rains.  The gentleman was very knowledgeable and got the pumps up and running in about two hours.  The work was done well and he disposed of the old equipment for me.

    The problem was the price.  I believe that $147.50 per hour is excessive.  While the work was done well, it was really overpriced in my opinion.  I was given a 5% discount for being a vet and another 5% for being a senior for a savings of $29.50. 

    I will look for a more reasonable plumber in the future, despite the great experience with the receptionist and the plumber.
    - Randy M.
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Plumbers in Kokomo

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