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Cabinet Making reviews in Kokomo

  • A
    Cohee Masonry LLC & Construction
    He does a good job and he works to please on what I want. He helped me through the process of picking out the material. He is very friendly and he does more than what he needs to do. He is just good. The price included the labor and material.
    - paulette B.
  • B

    This is the 3rd job I have had from Bailey's over the years. In August, we fit a large empty closet with cabinets making a laundry/office area between our bedroom and kitchen pantry. We prepped ourselves and removed the old carpet and pad and wire shelving and provided a clean/dry, freshly painted room with only clean subfloor. The cabinets had to be brought in through the room window as the doors were too narrow. The installers did a good job with that.

    Bailey's sales dept did a good job. No wait in middle of the week . I took my measures previously provided by professional from my local Lowes. (Lowes had argued with me over the lower/cab counter height, as I wanted kitchen counter height with an office style set up for folding ease. Also, about spending that amount of money on a laundry room. Lowe's told me repeatedly they recommended to tear out my new oak kitchen-recycle those cabs into laundry-bring more measures to replace kitchen cabs.) So I took my drawings to Bailey's and they never questioned what base cabinet heights I chose!

    Very efficient 3-D software to draw room specs. Nice floor samples to choose from. Many countertop options to choose from. Haas cabinets were prepared timely. Took extra time for delivery set-up scheduling, about 2 weeks longer than expected.Oddly, they scheduled install on a Sunday. The cabinets arrived with one large upper door with 2 in. narrow diagonal dark scratch in wood already stained over, hardly noticeable and appears almost natural, decided to keep 'as is' to speed process. The sales girl didn't ask about any floor trim and this was a problem later for the flooring installer from another business.* Remember to add matching stained cabinet floor trim for the bases (quarter-round) from Bailey's in your order if you need that.

    Bailey's installer disappointed us! We didn't know that one of our walls was not at a 90 degree angle. Not noticeable visually with the naked eye. Installer didn't converse regarding the issue and forced the 90 degree angle of the new countertop into the cove. The fresh painted wall suffered a deep, long scratch 2 in x 12 in. The installer informed me of the damage by saying he had an errand, and asking how to locate the local hardware to get putty? I asked why, and how it happened? He informed me of the issues with the angle of the wall being less than 90 degrees after he/they (2 men) had chosen to force it in. There is a bulging gap in the countertop in the opposite corner due to this misfit. He didn't blame me, but I felt some culpability since I had provided the measurements I had received from Lowe's and didn't have Bailey's re-measure. At this point, it's so far to North Judson, I would have it replaced locally by a different installer here. I also have one cabinet knob that is set lower than it's nearby mate. The installer took none of the cardboard packing with him. We spent the afternoon doing all the clean up. Two trips to the recycling dumpster after we broke down all the cardboard. Lots of scrap stuff. They would have received a tip with the $500 fee (he is paid separate and directly at time of install), but I did not tip. I did provide them both lunch.

    Seven months later, I still think it's a lovely home improvement. My friends and family love it too. I use this room constantly, so functional! In total, I have 2 lower cabs, 6 upper and 2 large pantry size, a countertop, 8 pulls and 10 knobs at an amazing price, I saved $2000-$3000 or more. I found emergency trim locally that just happened to match, but it was a close call!

    We did not have install problems with our first Bailey's laundry cabinet project, except for the direction one cabinet opened out from behind the laundry room door. The countertop was not fit against sidewalls, only along the back walls forming a corner. But, I do believe they misfit my kitchen counter at the other house too. The seams at the corners lifted after awhile and the back corner always bulged out from the wall as well. They did measure and template that project. The house was 100 yr old, and I figured that the house may have shifted like that over time? Gaping was not immediately noticeable as it was in this current project.

    *If you are looking for perfection, I would have them make the trip to re-measure the room noting the angles of your walls and perhaps drawing templates of them before installation of any countertops. This will extend your order/install time, of course. I would watch the installer like a hawk, or provide your own installer, and avoid some of these post-installation conditions and compromises. Also, you may need help for all the clean-up and/or repairs after the install!

    - Karyn B.
  • A
    The Original House Doctor
    Sam is excellent at quality craftsmanship.  We also asked him to build us a closet and he came up with a plan to add more square footage and it really turned out great.  We have been very happy with Sam's work!
    - David V.
  • A
    Pioneer Kitchens
    Tom was great to work with.  The referrals he made for painting, tile work and granite were all tremendous.  Tom never pressured us and has great recommendations.  Our kitchen looks amazing and did not take long and we are very happy with the experience.
    - CINDY & STU B.
  • B
    Tony told me if I paid for the project in full, in advance, my kitchen would be completed before Christmas.  One week  before Christmas, he installed the cabinets but not the counter tops.  He stated it was not his fault.  He said the granite people were very busy and could not get my counter tops until after the first of January.  He placed the old counter top back on one side and re-installed the old sink so that I could do the dishes.  He wired under the cabinet lighting for free as a way to apologize.  I did appreciate that.  Then the day before the counter top was to be measured, his secretary phoned me to say the counter top I selected was going to cost me $1000.00 more.  She said there had been an increase in price from the time I had paid in October until January.  She told me it was not fair for a small business like theirs to have to absorb the cost and that they would like for me to pay the difference.  I told her I would have to have my attorney check my contract and I would call her back.  She called me back 4 hours later and said the problem was resolved and I would not have to pay more.  I did not see Tony after that.  He did not come on the day of installation or phone to ask if I was satisfied with the job.  I have to assume that he was angry with me for not paying the extra money.  This company does excellent work.  Their cabinets are surburb quality.  The price is well worth what you get.  Tony is a very nice man.  He needs to know that it is important to be a "Man of your word".  Be sure to get it in writing when working with him.
    - Verda D.
  • A
    Everything always goes smoothly. Very professional in the design help department also. Woodworking, inside and out still being used. Always professional and nice to deal with.
    - Linda H.
  • F
    Cutting Edge Services
    - scott w.
  • A
    K Burkholder Construction LLC
    I knew Kenny from the work he did in building my house. His finished product is always fantastic. He came and measured, gave me an estimate, and did the 'in house' work in two days.
    - Julia B.
  • A
    They were very professional and paid attention to every detail. They always cleaned up at the end of the day. I couldn't be happier with the end result.
    - Dean W.
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Cabinet Makers in Kokomo

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