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Roto-Rooter Plumbing & Water Cleanup

in business since 1935

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About Us

on Angie's List for 23 years

Additional DBAs - Roto-Rooter Group Inc, Roto Rooter Services Co. Roto-Rooter plumbers in Indianapolis provide full service plumbing maintenance and repairs and clogged drain cleaning, 24 hours a day, including toilet repairs. Roto-Rooters Indianapolis plumbers offer residential and commercial plumbing services that customers depend on for all of their local plumbing needs.

Contact Roto-Rooter Plumbing & Water Cleanup

Phone Number

(317) 462-6811

Address

6809 Hillsdale Ct
Indianapolis, IN
46250

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Ratings and Reviews for Roto-Rooter Plumbing & Water Cleanup

B

Review: Plumber Service
3 months ago

Changed the valves on the hot and cold water that comes into the sink

The service was satisfactory. Price was competitive, and was just satisfactory for the work that they did. They were very responsive and they were on time.
Services Performed
- Plumber
B

Review: Drain Pipe Installation Service
4 months ago

Needed my sewer drain cleaned.

Ok. They were at our house with one hour on a Friday night. They cleaned most of the drain but the obstruction was impassable. The employee was prompt and courteous. Another employee came out Saturday at noon (on time) and used the camera and radar to locate the obstruction. A quote was provided to dig up that spot and repair the pipe. The quoted price was $4200 and work could start Monday morning. A major competitor came out Sunday night. The first thing they did was open the manhole cover to determine the street thickness (Roto-Rooter didn’t do this). Our street is 4 feet thicker than RR assumed. If the road needed to be dug up the actual work would have been $$$$ more than RR warned us about. The competition came in at $3200 And provided 5 escalating situations in price based on what was found once digging began. We chose the competitor. Also, the competitors base price for a drain cleaning is apparently quite a bit cheaper as well. RR is great if you need someone at your house immediately.
Services Performed
- Drain Pipe Installation
- Sewer Cleaning
- Drain Cleaning
B

Review: Plumber Service
12 months ago

Snaked shower drain.

$360.00 for about 30 mins.or less of work seems high priced.
Services Performed
- Plumber
A

Review: Plumber Service
1 year ago

Broken toilet flushing system

They came less than 24 hours later and diagnosed the problem in 5 minutes, replaced the parts that needed replacement and completed their task in 15 minutes.
Services Performed
- Plumber
- Drain Cleaning
A

Review: Drain Pipe Installation Service
1 year ago

A storm drain pipe outside the house was clogged. The service men found the problem; a tree root partially blocking the pipe path. They were able to remove the collection of debris within the pipe. Water now flows freely.

The service men came out within 24 hours of my request and on a Saturday. They cleared the clogged drain line within one hour.
Services Performed
- Drain Pipe Installation
A

Review: Plumber Service
1 year ago

Blocked drains and drain plugs needed repair.

The work was completed with professionally.
Services Performed
- Plumber
- Drain Cleaning
F

Review: Plumber Service
1 year ago

Clog in drain - had sewer pipe snaked

Horrible Experience - I am not even sure how a company can treat people this way. I had a clog in my sewer line on Sunday. The plumber I wanted to use was not available that day so I decided to try Roto Rooter (BIG MISTAKE). Brandon snaked the main drain and the toilet rough in the basement (had to remove the cap to the toilet rough in to snake) and handed me an invoice that said line was clear AND there was a 6 month guarantee. Later Jason K. stopped by to do a camera view in our sewer line. Tried to sell me a $14,000 pipe in my front yard because per Jason my sewer pipe needed to be replaced). I declined. After Jason left I took a shower and my brother yelled from the basement that it was flooding with SEWER water - that black sludge. Apparently Brandon left the cap off the rough in toilet in the basement (which is there to hold back the sewer water). I immediately called Jason and he advised he would be over soon. Jason showed up and said I was told I needed to replace the pipe in my front yard. Of course the cause of the flood with sewage was due to the cap being left off the rough toilet - which is where the flood came in while I took a shower. He reluctantly put the cap back on the rough in toilet, never said sorry for the error and proceeded to tell me their restoration company could clean it and bill MY insurance company. I do want to point out that I did have about 20% CLEAR water from a 'run off pipe (not sure what it is called) in my basement when I called Roto-Rooter (easy homeowner clean-up). Now I have 50% raw sewage in my basement. I told him the mistake was on the part of Roto Rooter and THEIR insurance needs to pay. Asking me to put on my insurance is insurance fraud for a mistake they made. Roto Rooter even told me that they would be more than willing to come back to my house the next day and sit with me while I called my insurance so that they could 'assist' me on what to say to get them to pay. I asked Jason K. about my 6 month guarantee and he said I will get my $400 paid back out of the $14,000 when they replace the sewer pipe and NOT to use my water anymore. Once I said I was not going to replace my pipe with them they stopped talking to me and will not honor their 6 month guarantee OR clean the sludge out of my basement OR refund my money. By the way - I have since taken showers, flushed toilets, done it all and not ONE issue with flooding. All a bunch of con artists. Sure when things go great I am sure things are fine with Roto Rooter but when you have a problem they turn away and don't care. Do your research on the internet on the bad experiences and you will see what I mean. They do NOT stand behind their work, their guarantee, their anything. I was treated with a sugar sweet kindness when they wanted me to put in a $14,000 sewer pipe but once there was a problem they treated me with a 'who cares' and 'not our problem' type of attitude. Horrible people
Services Performed
- Plumber
- Sewer Cleaning
A

Review: Plumber Service
1 year ago

toilet was clogged and would not flush

It went pretty smoothly. The dispatcher told us a technician would be out in 2 hours. However, when the tech was delayed, the dispatcher kept us informed of the anticipated arrival time. Puia arrived before the dispatcher said he would, he put on shoe coverings before he entered our home. He was polite and respectful. He quoted a price to use an auger to clear the clog, when that failed, he quoted a price to take up the toilet and then reset the stool after the clog was removed. He found the problem and removed the bottle of make up and reset the toilet. He left the bathroom clean and was performed his tasks efficiently. Before he left, he gave me his business card with his personal cell phone number if we had any problems within the warranty period. While I hope to never encounter plumbing issues again, I would certainly hire this company again. They are very professional and courteous. Angie is correct, everything that goes down does not always come back up....
Services Performed
- Plumber
A

Review: Plumber Service
1 year ago

Leaking outside faucet.

I explained the problem to him. He went to work, Identified the cause, fixed the leak. Gave me a detailed explanation of what he did. He also advised me of other parts of the system he checked, including the meter well and what too look for. I did feel that the price was a little high.
Services Performed
- Plumber
A

Review: Plumber Service
1 year ago

Home waste water line blocked, no drains operable.

Called on Sunday afternoon. Tech arrived within two hours and cleared drains in under an hour. Tech very personable and efficient. Very pleased with entire experience.
Services Performed
- Plumber

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Roto-Rooter Plumbing & Water Cleanup

Compare quotes from up to 3 plumbers!

About Us

Review: Plumber Service

Review: Drain Pipe Installation Service

Review: Plumber Service

Review: Plumber Service

Review: Drain Pipe Installation Service

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

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