ProTECHt Home Security

A 406 Reviews

Founded 2012 • Angie's List since December 2011

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Licensing

Licensed
Insured
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Hours

Sunday
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM

Company Contact

Serving Multiple States

Indianapolis, IN 46236

Description

ProTECHt is your local family owned security service provider. We offer the smartest security features plus 10X faster response time then other companies. Get a theft protection guarantee, Smash and Crash technology, Free life time warranty. We offer 100% cellular service, Smartphone app, Wireless Systems, System take overs, Home Automation, Indoor/outdoor and video doorbell cameras, Fire-CO2, Flood/Freeze and Medical. Lowest prices and cutting edge technology to help insure your family's safety Give us a call or send us a message and see why we are considered the top rated security experts!...

Verified Reviews

406 Total Reviews
Reviews by Rating
A Rated
370
B Rated
24
C Rated
6
D Rated
5
F Rated
1
Read reviews by category
home security system (403)home automation (28)window tinting or film (5)medical alert system (1)
Showing 1-10 of 406 reviews
A

RATED

11/25/2019

Protecht was great to work with. Communication was top notch. Theo was efficient when installing the new system and through when explaining how to use it. We will recommend to friends and family! THANK YOU!

DESCRIPTION OF WORK
Install Alarm System

CATEGORY home security systems

COST $69

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2019

A

RATED

03/31/2019

They did a great job; it works very well. They were friendly and prompt. The wiring is expertly hidden from view. Very professional. My wife and I highly recommend!

DESCRIPTION OF WORK
Installed and hardwired four surveillance cameras and one doorbell camera.

CATEGORY home security systems

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/31/2019

A

RATED

11/21/2018

Very well. A better system for less money.

DESCRIPTION OF WORK
New home alarm system to replace one previously installed by another company.

CATEGORY home security systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2018

A

RATED

10/24/2018

Theo was professional and punctual. The install was a breeze, everything is working wonderful. He installed interior and exterior cameras, automated garage sensor, home security, front door locks and the doorbell camera. Wonderful system.

DESCRIPTION OF WORK
Brinks Home Security

CATEGORY home security systems, home automation

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/11/2018

A

RATED

10/01/2018

It went very well! Granted we did have a hiccup with the thermostat and doorbell not being shipped from the manufacture on time, but that is not something that can be held against them! I went from a system from Comcast to this system that was installed by ProTECHt using Brinks monitoring and the Alarm.com app. For me it was a hundred times better than Comcast. As I moved from Brownsburg to Avon t...

DESCRIPTION OF WORK
Alarm system and home automation

CATEGORY home security systems, security windows, home automation

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/01/2018

D

RATED

02/10/2018

Called Protecht to come out and install 4 dome cameras and setup an HD recorder box. The first time they were suppose to come, they called me and said their other job ran and late and would have to come the next day (in the morning). They came out that morning and gave me a quote. Would not hire this company again. I waited about a week then moved forward with them. When they finally came to do th...

DESCRIPTION OF WORK
4 Dome Cameras + HD Recorder Installed

CATEGORY home security systems

COST $1,650

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/10/2018

SERVICE PROVIDER RESPONSE

Thanks for the feedback...sorry that the experience with Protecht was not to your satisfaction. We strive to make sure all our customers are happy with our services. I would like to take the time to explain our side as well in hopes that other members see both sides of the story. The day this member contacted Protecht he was told that we would try to make it out the same day but our tech was alrea...
A

RATED

01/16/2018

Went well. Theo fully explained what I could and could not control because my garage is over 50' from home station. Everything worked as expected.

DESCRIPTION OF WORK
Revamp security system adding remote control to garage door.

CATEGORY home security systems

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/10/2017

SERVICE PROVIDER RESPONSE

Thanks for the review! Glad we where able to upgrade your current system to get you the automation you wanted.
A

RATED

01/08/2018

They are super friendly and the price was good, but the equipment is just okay. We've had a lot of issues with our second keypad syncing to the main unit.

DESCRIPTION OF WORK
We had a home security system installed.

CATEGORY home security systems

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/2016

SERVICE PROVIDER RESPONSE

Thanks for the review! We are aware of the issue with the 2nd keypads and have been able to fix the issue.
A

RATED

01/02/2018

Couldn’t have gone better. Very happy with my choice, the responsiveness and availability of ProTech. Amazing customer service. Mono alarm system is exactly what I was looking for.

DESCRIPTION OF WORK
Took over existing alarm system, added additional features, and advised on best features to add

CATEGORY home security systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/03/2017

SERVICE PROVIDER RESPONSE

Thanks for the review! Happy that we created another happy customer!
A

RATED

11/20/2017

As it should have. Done fast, done professionally. We were satisfied with the installation and have been satisfied with the service over the past 3 years

DESCRIPTION OF WORK
Installed their home protection system

CATEGORY home security systems, medical alert systems

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/20/2013

SERVICE PROVIDER RESPONSE

We strive on fast and efficient service!

Services Offered

Security, Automation, Video, Fire, Medical, Smart Phone Apps, & Alarm Response.

Services Not Offered

Window bars, Lock Smith Service, Fire Sprinkler Systems and Installation of equipment that we did not supply.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
Yes
Warranties
Yes