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Heirloom Oriental Rug Cleaning

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rated
23 reviews
0 offers
on Angie's List for 6 years
Contact Heirloom Oriental Rug Cleaning
Phone Number
(317) 723-8215
Address
5858 Thunderbird Rd
Indianapolis, IN
46236

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Ratings and Reviews for Heirloom Oriental Rug Cleaning

in Cleaning
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  • Review: Oriental Rug Cleaning Service

    They cleaned a large shag area rug, a runner rug and one room of carpeting.

    They picked up and delivered my rugs after cleaning. The large rug was a lot of work, but it looked great when I got it back. The owner is very responsive, professional and friendly.

    Services Performed
    • Oriental Rug Cleaning
  • Review: Oriental Rug Cleaning Service

    Cleaned 4 wool / silk rugs, 2 large, 2 medium sized, removed tough stain

    I knew it was going to be pricey, but these rugs are worth it. Not heirlooms or anything, but extremely beautiful, well made wool rugs with a vibrant silk thread. That said, $1022 for cleaning 4 rugs still made me gulp. They took them back to the shop very carefully. They finished them quickly (within a week) and even shoveled my walk while my husband was away when they returned them. Unfortunately, there were some pretty intense clip marks on the edges of the rugs, and I was sad to see the stain still prominently visible. They were distressed that I was unhappy at paying that much for less than perfect results, so they packed the rugs back up, took them back to the shop and worked on them again for about two weeks. When they came back today, I was overjoyed to see the stain nearly invisible, (you have to get within inches to see its faint shadow), and the places where the clip marks had been were undetectable. So happy that they went the extra mile to care for my very interesting rugs. Having interacted with two representatives each time, I have to say they were extremely courteous and professional. You can tell quality is important to them and they were honest, kind and thoughtful.

    Services Performed
    • Oriental Rug Cleaning

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After 20 years it’s now free to join.

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rated
23 reviews
0 offers
on Angie's List for 6 years
Contact Heirloom Oriental Rug Cleaning
Phone Number
(317) 723-8215
Address
5858 Thunderbird Rd
Indianapolis, IN
46236