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Mulch Delivering reviews in Hobart

  • A
    They arrived on time were extremely professional. Kept us informed with every decision along the way. Cleaned up after themselves. Left my yard looking beautiful. They even went over and above the job specifics. To everyone in NW indiana if you have outside work to do these are the people to hire.
    - Gary P.
  • D
    Since May 18 I have been corresponding with Mr. Burke thru Angie's List as that is where I found him. I could never get real answers from him, so today I told him why I was upset with him and would not bother him again. His response is "It is very hard for me to respond through and app that always has trouble loading new messages. If you wanted a proper estimate you should have called and talked on the phone like everyone else. I am a very busy person that is always working and helping my customers 24/7. I barely have time to take new customers at the moment anyways since we are a smaller company. Now you can leave me a bad review all you want and I will be sure to reply and let everyone know the situation". After telling me his background, he finishes his reply with "Majority of the people that really need a service performed will call me. They do not send messages on an app". Well, if he preferred doing business by phone, he should have said that after my first inquiry and I had given him 2 phone numbers so he could have called us and didn't. His final reply to my messages is "I am currently to busy to help you out. Take care". Nice message, just about 3 weeks too late.
    - Julia F.
  • A
    The crew was very knowledgable and hard-working. Every day they arrived promptly, fully prepared with everything they would need for each particular job. They worked together beautifully as a team, each one doing his own task while staying alert to other crew members in case they needed assistance. They were also responsive and cheerfully agreeable to any minor changes-- or additions-- I requested.

    The owner was on site and available for consultation for at least part of every day. He was willing to work with me on advice, plant selection, placement etc.

    I've never had a single glitch about billing or the amount of time worked. The company is well-run and flexible and easy to work with.

    Another thing I especially like is that their plants are naturalized to our local area, instead of being shipped in from another part of the country or from out of the country. We spent, for 15 years, a lot of money for pines and firs for our quite shady lot-- when they didn't flourish-- or even survive. R and M came on the scene and recommended a hemlock and planted 7 beautiful Canadian hemlocks, all of which are vigorous and beautifully shaped.

    A note on service: one of the trees faltered, and though the owner couldn't explain why, he brought out a replacement that was even bigger and more beautiful than the predescessor. The owner was not just and quot;compliantand quot; with their return policy, but was eager to get problem resolved.

    I would use (and have used) them again-- and expect to continue having them rescue us for jobs bigger than we can do-- which covers a lot of ground! (excuse the pun)
    - LINDA F.
  • A
    This year in the Spring they did a Spring clean-up for me. We have a heavily wooded lot and 400 Hastas. They groomed, mulched and weeded all of it. THey even installed some plants. It took 3 trips for that job and they were just wonderful. The owner is very reachable which is great and the crew works so hard. They pruned some bushes for me and they were perfectly done, as was everything. They were very careful about my preferences. In 2010 I purchased 8 Canadian Fur Trees. The stock was just beautiful. It's no comparison to what you would get elsewhere. All of the plants have been naturalized, which is a nice plus. We don't know why, but one of the trees went bad over the Winter. I called them and told them and he said he'll bring me a new one. The one he brought was even better than the one I had. I really appreciate the service and attention to detail and that they listen to the customer.
    - LINDA F.
  • A
    I liked the quality of the product and the service provided. They were very informative, polite, and cordial.
    - Adam J.
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Mulch & Topsoil Services in Hobart

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