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Find Top-Rated Hobart Carpet Installers

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Carpet Installation reviews in Hobart

  • D
     I had high hopes for this project. I found the company on Angie's List and was impressed after visiting their large showroom and meeting with the sales associate Dana. I had decided to have my flooring job done by a company that specializes in flooring installation after having not so great results with  using one of the "big box" stores for carpet installation.We had also planned to do a bathroom remodel but dropped that idea after the kitchen floor experience. On the first day, one person showed up about 90 minutes late, and was not prepared for the job. He was under the impression that he was to rip out an old vinyl floor and was not aware that the old floor was a ceramic floor.He did not have the equipment he needed to demolish the floor, and he also needed more help, as this was a big job in a large kitchen. Eventually he got the equipment and extra help and started to remove the old floor.I was shocked when I returned home from work that first day. My entire house, and I am not exaggerating here, was covered from top to bottom with a thick layer of white dust from the floor demolition.Apparently the old floor was improperly installed on a drywall subfloor so there was a massive amount of dust released during the removal of the old floor. It was as if a dust bomb had been released in the house! The workers did not use any type of barrier to prevent the dust from being released into the house, so every surface in the house, even the second floor, was covered with this dust. My husband and I both called the company to complain. We tried to contact Dana but she was "unavailable". I was told by the one of the staff that it's not their practice to use a plastic barrier to keep dust in the work area.They did send someone out the next day to vacuum up some of the dust on the first floor but that was just a minute part of the mess. The installers put up a plastic barrier on the second day.When the floor was finished, the installer put dirty, scuffed trim back on the toe kick area and dirty quarter round trim around the cabinets! The trim is white so this is very noticeable.When I mentioned to him that the trim needed painting he said I should get a can of spray paint! The floor looks pretty good. There are a couple of small spots that look bumpy like the subfloor isn't smooth underneath. I am probably the only one who notices. The overall experience with Banter was negative and I would not use them again. Incidentally, it took me 8 hours to clean the dust off every surface in my kitchen alone, and $150.00 to have all the curtains and valances from kitchen and living room dry cleaned.
    - Nancy D.
  • F
    Very poor customer service.  I was one question away from purchasing a $1000.00 refrigerator on-line from Lowe's.  The sales associate was supposed to return my call with an answer once he called GE support.  It's been more than a week later, I have never heard back from him. Now I'm glad I didn't, because I purchased the exact same refrigerator at Home Depot for $50.00 less than what Lowe's was advertising and I didn't have to wait for an answer to my question from their sales associate as she had the answer without having to contact the manufacturer.  Take my advice, save time and money, skip going to Lowe's and go to Home Depot first.  I'm glad I own NO stock in Lowe's.
    - DANETTE S.
  • A
    Cesar arrived on time each morning (7:00).  He started ripping out the old carpeting and measuring and moving the stove, ice box and a cabinet.  When Adam arrived, they started on the floor.  They gave me time to wipe down the stove and ice box (you know how dirty they get).  They were so good - cleaning every step of the way - pleasant in everything they did.  They had to replace a couple of gas cables, some vent covers and a plumbing issue in the laundry room with a deep sink. 



    They were wonderful and worked very hard.  Cesar worked about 12 hours the first day and the second day just took a couple of hours.  I thanked them over and over for taking such great care of me.  I will thank Bob when I see him.  I DEFINATELY will recommend them and use them again when I have a project.




    - Virginia R.
  • F
    The people that installed the doors did a horrible job. After the installation of the french doors, the first time it rained, water was coming into my house and my carpet was soaked! When they drilled the holes for the dead bolt, they drilled too close to the facade of the door and I could see the light shining through where there should not have been light! They patched it with wood putty. They didn't bring the correct hardware that I ordered for the main entry door and they had to go back to the store to get the right hardware. It practically took an act of Congress to get them to correct the water leakage problem, every time I called and spoke to the sales rep., she was very unprofessional and kept calling me 'Hon'. I would never recommend Lowe's for any sort of installation.
    - DANETTE S.
  • A
    unknown
    - Scott C.
  • A
    Everything was fine, and I had no problems with the work.
    - ROGER Z.
  • A
    Very fast and professional workers. Moved furniture and disposed of old carpet. Cleaned up after job was complete. Very nice job.
    - Daniel W.
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Carpet Installers in Hobart

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