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Veterinarian reviews in Highland

  • A
    Griftith Animal Hospital
    Dr. Amram is a very caring Veterinarian. She will take time with your cat, answer any and all questions. It's obvious that she's a true animal lover, and not just someone that's in it for the money. I've gone to many Veterinarians in the past 30 years, and she's by far the best there is. All of her staff are just as caring and attentive as she is. You may walk in a customer, but you will walk out as a friend.
    - S G W.
  • F
    North Central Veterinary Emergency Center
    When I walked he clinic with my collie, I was greeted at the door.  The vet tech took us into a room and took his vitals, weight and all the information needed.  She then took him in the back room where she said the vet on call, Dr.Jeffrey Wallis, would examine Sampson and come back into the room.  It was about 5 minutes later, Dr. Wallis came in to the room, leaned on the counter with his arms crossed and proceeded to tell me what was going on.  He was just so matter off fact, as there was absolutely NO compassion in his voice.  I was very emotional, as all owners would have been.  I asked if I could see Sampson and he led me to the back room.  I was actually shocked to see him laying on the concrete floor instead of an examining table.  His wound was extremely large and I was shocked and saddened to see my baby this way. I actually said out loud, that I felt like I was going to throw up and that I was going to pass out.  There was NO response from any of them except to tell me to go back into the room and they would bring Sampson in to me when they were finished.  I went back in to the room and cried my heart out.  The vet tech brought Sampson back into the room with a list of instructions.  She then took my Discover card and off I went.  I know they were doing their job and they have obviously become de-sensitized from all the trauma they see.  But they could have showed SOME COMPASSION.  It's not the money I am complaining about, it's the way they treated myself and my Sampson.  
    I will NEVER   go back there again.
    - Janet H.
  • A
    MUNSTER-COMMUNITY PET HOSPITAL
    I've been going to Munster Pet Hospital for over 25 years for 5 cats and 2 dogs.  They are extremely knowledgeable and very good with the animals.  I love their clinic, their hours, everything is great. They are a little pricey compared to the other clinics in the area.  My pets get very good care there, their hours are great and the vets are all courteous and knowledgeable.  We always have a top-notch experience when we go there.
    - Mandy G.
  • A
    HIGHLAND ANIMAL HOSPITAL INC
    I go regularly to Highland Animal Hospital. They have taken care of all my dogs. The last time I went was because I thought she had a tick, they examed her and thought it might have been, but was now gone. Put some anti-boitic on and didn't charge me anything. What a relief!
    - Janet S.
  • F
    HIGHLAND ANIMAL HOSPITAL INC

    All three of our dogs died needlessly because of misdiagnosis of all three. (see above) We took the little body of my first dog to Highland Animal Hospital for them to oversee cremation. Three weeks later, we had not been called to pick up her cremains. When I called to inquire, they had no idea what was going on. Two hours later they called me and said they had the cremains. I never knew if those were my dog's cremains, but have strong doubts. Drs. Halverson and Dr. Degraff may be very likeable, but I have since found Dr. Cooley and Dr. Dickenson of Cooley Animal Hospital in Highland much better doctors in diagnosing. If either has a question, they are not afraid to admit they want to confer to uphold their diagnosis. Every time we have taken our dog that we now have to be examinaed at a Veterinary Hospital, they confirm the Cooley diagnosis and treatment. Dr. Cooley may not have the pleasant personality of Drs. H and D, (he is a bear of a man), but he has a teddy bear heart, and he is experienced and gives an honest professional diagnosis. I also found the staff at Cooley to be friendly, professional, and caring. Not so much at Highland Animal. On a lesser note, Highland Animal Hospital appeared dirty at times, where the Cooley staff always works to keep it clean and spotless in a very pleasant atmosphere. That is my honest opinion. I do not like to criticize, or be negative, but it is what it is.
    - Maryanne B.
  • F
    VCA Berwyn Animal Hospital
    It was a nightmare.  Maybe I wrote my experience in the wrong place (see above), but that is how it was.
    It was so bad, I have kept the documentation I recorded at the time.
    It is still  tramatic to remember.
    - Maryanne B.
  • A
    Cooley Animal Clinic
    I am so please with the treatment my dog has received at Cooley Animal Hospital.
    When the vet, Dr. Dickenson, examined her in October, 2011, my dog (a pet therapy dog) could
    no longer walk nor participate in her therapy activities with children.
    Dr. Dickenson assessed her condition to be a possible onset of cushings disease,as well as problems with her heart and liver.  She immediately gave her medication for the heart and liver, as well as supplements for strengthening her legs.
    This included a supplemental shot, which we have continued every two-three weeks.  Within a few days, my dog was able to walk, somewhat wobbily, but she was on her feet !
    We have continued her treatment, and she continues to thrive.  She even attempts to run.  She is once again able to participate with her therapy dog activities with the children, although on a somewhat limited basis.  The children understand, and have the experience of sharing kindness and gentleness with her.
    I must add the staff at Cooley are friendly, professional, kind, and empathetic.   I would not go to any other vet clinic/hospital.
    If I could, I would rate this hospital A+ !
    - Maryanne B.
  • A
    HIGHLAND ANIMAL HOSPITAL INC
    We have been going to Highand Animal Hospital for more then twenty years and we could not be happier with the service that has been given our dogs. You might wait a little longer at times but never are you rushed through once you are in with the doctor and there is always an "I'm sorry you had to wait". I understand that at times there are emergencys that arise so I am understanding of any wait. I have NEVER left the office with any questions regarding our pets health everything is explained.
    - PATRICIA N.
  • F
    Dyer Animal Clinic
    The original visit to the Dyer Animal Clinic was unsatisfactory.  Dr. DeVries, the vet,  was very rough and harsh with our kitten.  After the "so called" exam, he shoved the kitten back into his crate.   My daughter was very upset and frustrated with this vet. She told him that she would put her kitten back in his crate.   He (Dr. DeVries)  seems NOT to have compassion for animals. Personally, I think he's been doing this way too long and needs to retire, AND get a lesson about compassion and caring for animals. 

    On the 2nd visit, I dropped the kitten off on a Tuesday for his surgery.  I explained  explicitly to the vet's assistant that all he was to have done was to have his front claws removed and back claws trimmed---NOTHING ELSE.  When I went to pick him up 2 days later, the price quoted was higher because they gave him rabies and distemper shots.  When asked about this additional charge of $25.00 and the fact that the kitten just had these shots 2 months prior by another clinic, they didn't have an answer for me except....well, we already did it.  I then asked if there were additional instructions as to the care of our kitten; i.e., different litter, pain meds???   They said, they gave him a shot in the morning and that I was to use his regular litter.  When I got home, I was so angry that I called them back and told them how unhappy I was that they put my kitten's life in jeopardy by giving him shots that WERE NOT NEEDED.  They were very rude to me on the phone.  So, I called the vet that I take my collie to (Lansing Animal Hospital) and explained the situation to them.  My vet, Lansing Animal Hospital, told me that the kitten needed to use shredded paper in his litter box because of the tenderness of his paws and the fact that the tiny granules of litter should not get into his freshly sutured paws.  They also said that I should use the leftover pain medicine that I received when he was neutered for his pain.   Lansing Animal Hospital told me they would have never sent our kitten home without additional pain medication.    I was so furious with Dyer Animal Clinic.  They are very rude, insensitive and don't really know how to treat new customers or their pets.  They are more concerned with the MONEY aspect than the care and concern of the animals.  I would recommend anyone who is thinking of taking their pet to the Dyer Animal Clinic to think again and make another choice.  I am grateful that my kitten did not get sick from a double dose of shots and the wrong instructions as to how to take care of his little paws after surgery.  PLEASE DON'T EVER USE DYER ANIMAL CLINIC.  I will never take my animals there again nor would I recommend any one to go there....EVER!!!!!!!
    - Janet H.
  • A
    Griftith Animal Hospital
    They were very successful in doing it. The vet Dr. Amram stayed in the cage with the dog all night just to make sure she made it through the first night after surgery. It was wonderful the way they took care of the dog.
    - Sandra H.
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Veterinarians in Highland

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