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Home And Garage Organizing reviews in Hammond

  • D
    Moving Places Move Management
    My sister and mom were referred to Moving Places by the retirement center. They set up an appointment and Nicki, the owner of Moving Places came to my moms condo for a consultation. She provided a list of services that the company would provide for moving my mom. My sister and mom checked the list and decided on what services Moving Places would provide. Nicki walked around the condo and then gave them a quote. My sister then called me and we discussed the consultation and the price quote. It was $1780 which I thought was rather expensive. I asked my sister if I could call Nicki and get a break down of the services they were going to provide for my mom. I did call Nicki and when I commented on the price of the move (which was totally separate from the actual movers) she said that based on what she saw at the condo that that was the price she came up with. She said they don't have a price list. But she did mention to my sister that if they wanted the space plan that would cost $450. My sister said we would do that but Nicki did it anyway...she had a floor plan drawn to scale...so did she charge us for it? She also said there was a $10 charge to hook up the cable, which I declined, but it was done anyway...did she charge us for that too? Don't know...She also said that because the retirement center refers them to many clients this quote she gave my mother was half of what she normally would charge. My concern is there is no pricing sheet that lists the type of service (ie ... space plan, change of address, hook up cable, hang pictures,etc) Then they scheduled to come and pack the condo two days before the move. When I initially asked Nicki when they would pack, she said the day before. She also told my sister the same thing. But when I called her regarding this, she said we told her not to pack the day before the move because that was the day the closing was to take place. I do not recall this conversation and in fact I had it written in my notes that said they were going to pack the day before the move. Suffice it to say, my mother was a wreck for a day and a half with almost everything packed up...we had to go through boxes to find things she still needed. The day of the move...they used eight wardrobes to pack a small walk-in closet and a small hall closet...and we were charged a $40 rental fee for that. We were never told about that either because we would have done that ourselves. We were also charged for extra newsprint they used to wrap dishes, etc...I get wrapping the breakables, but they were wrapping pillows...and they wrapped items in the dresser drawers that did not need to be wrapped...it was excessive. The movers they hired were deliberately slow...and I expressed that concern with her and told her it was a bad reflection on her company but she blamed us for that too. (By the time the closing was decided on she said she could not get the preferred mover) It makes me so mad that older people are taken advantage of...and this is a perfect example of that. My mother will not speak out about this, as I'm sure most older people would not do either. So it's easy to take advantage. My mom said after this was all over that this service was not for her...she commented that perhaps there are older people who don't care where things are placed in their new surroundings, but for my mom, many things, including almost all the the items in her kitchen cabinets will or have been rearranged since she moved in. We were also told that they would take photos so they could put everything back in its place, but that was not the case either. I do want to say however that the women who worked for Nicki were polite and friendly. I am not sure that anything will come of this...we have already paid for the service. I will not promote this company and I will definitely write a review regarding the moving company... I do not have any problems with someone contacting me, but I do not want my mother involved in this matter. This was a very stressful event and now that it's over I don't want someone bringing it up to her again.
    - Karen F.
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Storage Organizers in Hammond

Companies below are listed in alphabetical order.

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    E
  • Eccentrics

    453 Hayes Leonard RD
    Valparaiso, Indiana
    J
  • Jim Gardner

    2255 Territorial Rd
    Benton Harbor, Michigan