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Garage Door Repair And Installation reviews in Hammond

  • A
    CRAWFORD DOOR SALES OF LAKE COUNTY
    A neighbor recommended them to me. When I called --- Crawford alerted me that there would be a charge for the service call. They asked if it was an emergency -- which it was not. The day came for the repair and the tech was prompt, courteous and willing to explain everything. The adjustment was so minor -- the tech refused to charge me for a service call. I was stunned -- but very appreciative. When you offer this kind of service -- you can be sure I will be a loyal customer. I'm telling all my friends about them.
    - John C.
  • B
    Precision Door Service

    This was a $99 big deal purchase. It was okay, I guess. I mean, I haven't had trouble so far. There was definitely additional charge. They got the garage door fixed quick, so they were quick. They came quickly and they performed the work quickly. Everything is working now, although it is making a little noise now. It might be nothing, I don't know.

    - Karen J.
  • A
    Scott's Home Improvements
    He was the most prompt to return my call for an estimate. He also gave me some suggestions for how to best tackle some of the problems on the job. I would not hesitate to recommend him to any of my friends of family.
    - Judy B.
  • B
    Precision Door Service
    The package was for a garage door tuneup, and that went fine. However, the problem with the door was broken springs, which were replaced at a total cost of $430, which is much higher than the $200-$225 cost for spring replacement recommended by Angie's List.
    - Robert F.
  • D
    Precision Door Service
    Bait and Switch?and Switch?and Switch The positive Angie?s List Reviews must be mistaken Called them for a quote to repair garage door spring. Told them it was a large 2 car garage door. They first said would need to make a $65 service call to quote but I asked them to give me a range. They said $99 to $159 for the springs. I said my door has two springs is that per spring or for both springs? They then clarified it was for EACH spring. I should have called someone else at that point but figured it was just the person on the phone, the Angie?s List Reviews were positive and they could be here later the same day. When the technicians arrived at the end of the 3.5 hour window (but they called about halfway into the window to let me know) they looked at my door and spring. They then quoted $180/spring. I said that was higher than they told me on the phone. They then said my doors were bigger than most, 8 feet versus 7 feet. And the $180 is for the low end spring so what I really needed was their $200 each heavy duty guaranteed for life springs. I said sure to get the guarantee and just get the work done. Then they tried to pitch a $699 package that they would rebuild my entire garage door since they saw other things on the garage door that could be a problem. My house is less than 10 years old and is well maintained. I looked at the areas of wear and they all looked fine to me: no fraying, no wear, etc. Again, I should have told them to leave and called another company but I didn?t have another few hours to waste waiting around for another service call the next day. After the spring was installed they made me sign a bunch of things. One said that I only accepted ?partial service? and then tried to make me fill out a comment card. I had a $15 coupon from their website which they accepted but then after I paid the billed realized they added on a $15 ?fuel surcharge.? Since this was never mentioned before and they are located in the town next to mine (about a 10 minute drive) I thought this was excessive but I had a conference call to join in 3 minutes and at this point just wanted them to leave. So the $15 coupon was miraculously canceled out by the $15 surcharge. Even better ? looking at my receipt after they left my lifetime warranty is now only 10 years since I didn?t agree to the rest of the work they suggested. (That was never explained to me ahead of time.) They fixed the door but they rip you off ? charging you much more than their quote, changing terms and adding surcharges. My advice: Don?t use them, find a more reputable business.
    - Ethan F.
  • B
    Precision Door Service
    It was good. They completed the work and basically gave me some information regarding maintenance on the door so it was really helpful. There were a couple of issues which I was able to resolve with them as well but they eventually had the work done. It took a couple of times to reach them back. There was no extra cost. It was a reasonable price.
    - Aemish P.
  • A
    CRAWFORD DOOR SALES OF LAKE COUNTY
    I shopped around for a few bids on the job and Crawford was the lowest and even lower than I was expecting.  It took about 10 days or so to get the new door ordered and permits pulled but that was completely expected (I live in Munster).  Once the door was in they came and installed it very quickly and everything looks great. 
    - Jason B.
  • A
    Precision Door Service

    Very friendly, very professional.

    Called ahead and arrived in the time frame promised.

    Thoroughly described issues with garage door and opener.

    Would definitely call again if I need garage door service. 



    - Susan W.
  • A
    CRAWFORD DOOR SALES OF LAKE COUNTY
    • The technician replaced the rubber gasket, and made adjustments so that the door worked properly and did not go back up on its own after closing.  The price charged was very reasonable.

    - MYRON R.
  • A
    Precision Door Service
    Provider was honest with me, and informed me that the service wouldn’t fix the problem and that I would need a new garage door. I was comfortable with him. He was honest, took his time and explained all my options.
    - Shirley R.
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Garage Door Repairs in Hammond

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