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Excavating reviews in Hammond

  • F
    Complete Sewer and Drain
    Horrible. I should have known better as from the start the person handling the calls kept saying someone would call me back and they did not. I called on a Saturday and they said they would be out by 11. They finally came around 4pm. They said the drain was fine and that the drain was bad and needed to be replaced. We agreed to rain being replaced. They were not able to finish the job on Saturday and said they would be back out on Sunday. On Sunday they said more pipes were bad and I asked if the plumbing would still work without things overflowing and I was told yes but the pipes really needed to be replaced. They told me that the home owners insurance will cover it. I gave them permission to do a small section (drain and 6 feet). Monday they tell me that they cannot do just that part and now all of the pipes need to be replaced. I asked them to stop and I would contact my homeowners insurance. They told me that it needed to get done and told me that my homeowners insurance would take care of it. Monday they said the pipes would be done so I could use my washer, dishwasher, and kitchen sink. I let them know I filed a claim with my homeowners insurance on Monday. Monday evening the work was not done and approx 17 ft of pipe in my basement was torn out. They came by again on Tuesday to lay down the pipe they were supposed to have fixed on Monday. I paid the job in full because they said that the insurance would definitely cover it and it I prepaid they would just write a check to me during the site inspection and this was usual practice. Tuesday evening they told me that they needed something different and they would have to come back the next day. The insurance adjuster came out on Wednesday and I left work early to meet him. He said that the work was not covered. Brad told him that he had just had the insurance company cover this within the prior 3 months. He said he would provide me with claim numbers of jobs that he had completed recently that the same insurance company covered. He left and said he needed to pick something up and would be right back (around noon). i called back at 2:12 PM and he said he would be back within 15 minutes. I have tried to call and have left messages with both Brad and Kevin and no one has called back. I am not able to use anything in my house, including my toilets as the water just dumps out of the pipes into the trenches that they created. My husband and I looked at a approx 10 ft section of pipe and there does not appear to be any corrosion and the pipe appears intact. We now have no working sewage/drain lines, I cannot get a call back, and we are out $8550.
    - Lisa S.
  • D
    I had foundation repairs and used this company after getting several bids. What I thought was a good decision turned out to be not so good. They rushed through the job and had to call them back several times for stuff they should have done in the first place. Ultimately, they didn't finish all of the work that needed to be done nor did they return any of my phone calls. In the end had to find another contractor. Extremely disappointed and spent a lot of money on a poorly done not completed job.
    - Sarah C.
  • A
    Tom, was very resonsive to our needs to have the pool drained. He gave all the details of what he  was going to do, checked out local codes called me with a summary and costs associated , in the performance ofthe job. I was extremely impressed with Giannini Construction and the service Tom provided for us.
    - Ronald A.
  • F
    Mann Made Plumbing, Inc.
    They called twice the day of the appointment once to set it up and once to confirm...they never showed up or call to notify of tardiness
    - Jon C.
  • A
    Cornerstone Concrete and Paving

    It went fine.  They started about 7:30 A.M. and were finished at about 1:30 P.M.  The team of workers worked well together;

     and, they were very courteous to me.
    - Leonard C.
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Excavators in Hammond

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