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Home Security System reviews in Greenfield

  • A
    Indiana Alarm
    I recently worked with Indiana Alarm to transfer monitoring of our existing alarm system, as our prior company stopped serving alarm systems. Josh was great at providing me all the information I needed to make an informed decision on possible updates I could also make to my system. He was very timely via email, and quoted pricing with full transparency. When I needed the conversion to happen, they did it within a day, and Brody, their technician was great. He explained everything very thoroughly, performed the install professionally and was very respectful to our home. Just started working with this company, but first impressions have been awesome.
    - Kim T.
  • A
    Frontpoint
    Everything went exceptionally well.  All my questions were answered clearly and apatiently.  When I had difficulties in getting the control panel up and going, the tech person was very kind in leading me through each step to get all the wires correctly placed to enable correct functioning.  He also verified at each juncture of the set-up process and testing whether I understood or not.  It was a very positive experience!
    - James H.
  • A
    Guardian Protection
    Excellent experience. David earned our trust at our consultation and didn't pressure or use scare tactics which was greatly appreciated. John completed installation and was incredibly patient and knowledgeable. We feel comfortable calling them with questions which he sincerely encouraged.
    - BRANDON & KRISTINA S.
  • A
    MONI
    It has been a good service and it is doing what it needs to. I have set the alarm off before and the police have showed up each time- that is a good sign. I have a sun porch that has glass and we even have glass protection for our windows.
    - Barbara H.
  • A
    Multiguard Corporation
    Since our alarm was erroring and "chirping" they were able to come out the next day to help us. Mike from Multiguard replaced the CPU battery, tested the system, changed the codes and gave us a demonstration of how the system should work. He was very informative and helpful and we really appreciated his professionalism.
    - LISA D.
  • A
    Protection 1 Security Solutions
    The estimate changed more than once, and that sort of set our guard off. Then he finally came up with the same figure that he had the first time. So we didn't sign anything until all the components were down in writing at which point we felt better about working with them. The installation was pain free and completed the project in one day. I am happy with how everything turned out. We set the alarm off a couple times accidentally and received a phone call immediately, so we feel comfortable with the service.
    - CHERYL & CURT C.
  • A
    ADT Security Services Inc
    So professional. Came out right away. The alarm they installed is so easy to use! They didn't make a mess in my home. Every time I call with a question, they answer it right away or call me right back. They are very patient with me.
    - CYNTHIA F.
  • D
    MONI
    IN THE FINE PRINT IT SAID THE CONTRACT AUTOMATICALLY ROLLED OVER INTO A 1 YR CONTRACT AT END OF 3RD YEAR, AND THAT I WAS OBLIGATED TO PAY THEM FOR A FULL YEAR EVEN THOUGH I NO LONGER HAD THE SERVICE. THE ORIGINAL CONTRACT ''ROLLED OVER'' IN APRIL AND I SOLD THE HOUSE IN MAY. WHEN I TRIED TO CANCEL THE SERVICE IN MAY, IT TOOK 3 MONTHS OF NUMEROUS PHONE CALLS TO GET THEM TO CANCEL THE AGREEMENT. I SPOKE TO MANY DIFFERENT PEOPLE, AND WAS PROMISED RETURNED CALLS WHICH DID NOT OCCUR. FROM A TECHNICAL STANDPOINT THE SERVICE WAS GOOD, BUT I QUESTION THEIR BILLING AND CONTRACTING PRACTICES FROM AN ETHICAL POINT OF VIEW. (NOTE: $26.95 COST SHOWN IS A MONTHLY SERVICE FEE)
    - LEIGH J.
  • B
    Circle City Security Systems Inc
    unknown
    - Christy M.
  • A
    Guardian Protection
    Great. Good service,professional took time to make sure we understood system.
    - SHAWN D.
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Home Security Companies in Greenfield

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