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Air Duct Cleaning reviews in Greenfield

  • B
    duct cleaning was well done & fast. vapor barrier was well done. My problem was that their add for vapor barrier was false and misleading. Add advertised $129 up tp 500 sq feet. My crawl space is 460 sq ft but ended up charging me over $400! Their response was that the add was wrong! It was $129 IF total square feet is over 1000FT! TOTALLY FALSE advertising. Would not honor their add. Work was good & the price was good for the duct cleaning BUT BEWARE of their adds & check the receipt before paying.
    - Gary P.
  • A
    I was very impressed when scheduling the service. They answered the phone quickly and had availability within just a few weeks- on a Saturday, no less! On the day of, they called me 30 minutes prior. It turned out that our city was listed incorrectly, and the owner promptly reached out to us apologizing for the error. He rescheduled for Monday, which I felt was excellent since it was so soon! They showed up promptly on Monday, again calling in advanced. We had just purchased the house, and it appeared the previous owners hadn't had the ducts cleaned. They got a LOT of dirt and dust cleaned out! The techs that came out were thorough and professional, and for the mix up, they cleaned all of our returns instead of just the 1 included. They absolutely didn't need to do this, as we understand mix ups happen, but they earned a loyal customer due to this great service!
    - Hillary T.
  • A
    I called Zack to get a free pre-screening to see if we qualified for the Vectren $400 rebate - we did! He asked some basic questions about our house and duct work (see his website for the typical questions you'll need to answer). We exchanged information and agreed on a date for the appointment.
    Zack called the night before to make sure the next day still worked for us - although this is a small gesture, this type of communication is what makes companies like Green Ducts stand out! 
    Zack arrived on time (even with a 40 minute drive) and we did a walk-around so he could see our concerns. There is a room that had what we thought was weak air-flow, so Zack checked it against a few others in the house and noted it was only slightly lower on the air flow than the adjacent bed room. 
    Zack walked through everything he would be doing and let me know that he'd show us pictures afterward and explain everything he had done prior to leaving. He worked in our crawlspace and basement for approximately 3 or 3.5 hours and came upstairs to let us know he had finished. He showed us pictures on his phone that explained so many of our issues! Two ducts were disconnected entirely (the installers never used screws or clamps to connect them properly and over time, they just slipped apart because they were also slightly too short). Additionally, the return air ducts weren't sealed properly, so we were sucking in dirt and dust from the crawlspace, which explains why we have to dust so often and our furnace filters don't last nearly as long as they should.
    As Zack was leaving, I asked if I could have some extra business cards and have since begun passing them out to neighbors and friends that I think could use his service! I cannot recommend Zack and Green Ducts enough - it was the best experience I've had with hiring some one to work on my house. I ended up not owing anything after the Vectren rebate, which Zack handles entirely (just needed a signature and our account number).
    - Ryan R.
  • A
    They did an awesome job in a very short time. We just contracted them to do another job starting this week. They are very diversified in their work. They will be redoing all the trim on my garage, replacing the wood on my porch, painting the inside of our home and installing aluminum fascia around the outside of the house and garage. The bid I received is very practical. They are a jack of all trades. I was very impressed with the cleaning of the crawl space and the work that they did for us. Also, their warranty on their work is superior. They came recently to reinspect the crawl space because we've found some small animals in there. They re-secured the insulation and said they would leave traps to keep animals out. They don't hide anything, they take a lot of before and after pictures so they always have something to show you.
    - Karen B.
  • A
    They found all sorts of things that were wrong and fixed them and we appreciate it. We weren't getting any heat on one side of the house and they kept coming back until they fixed it. They were both very professional and nice. We were so pleased with the service.
    - Karen B.
  • A
    It was an Angie's List Big Deal that I purchased. It was really good. They came out when they said they would. They were really professional. They came into the house, they took off their shoes, they put in bootie covers, and they went through and they cleaned out all of my vents. They did a really good job. They got the job done and I've been really pleased with that. I thought it was quality work at a good price. They were very good. They didn't do any dryer vent cleaning because I just moved in and I just had a dryer put in so that had already been done. The deal was for $219 but I had a few extra vents and it was only $5 for extra vent so I paid $10 extra, no surprises.
    - Debra F.
  • A
    Service Plus Heating Cooling Plumbing came out quick. They were efficient and pleasant, very nice. Their price on the estimate of my A/C unit was not good. We needed the right-sized unit and I don't think the guy truly understands the unit size on air conditioners. I would use them again in the future, they just didn't have the best program for what I needed for replacing my A/C unit.
    - Anastasia T.
  • A
    They did exactly what they were going to do and it worked out well. I was doing some chores while they were there on a Saturday and I had one of those fluorescent lights that I could not get to come on and they stayed there and got it fixed and working for me. They were very kind and did that. They also did carpet cleaning and they also stayed and gave me an estimate for my carpets to be cleaned for the spring. They were just very helpful. They did not pressure me into anything. They were very kind and they gave me the estimate. They just out of the blue helped me changed my long fluorescent light bulb. They are considerate and helpful. They were really good. They took their shoes off when they came in and had little boots on.
    - Debra F.
  • A
    They were prompt and very professional. Over all nice people. I was very pleased. Our ducts had never been cleaned. Our home was built in 1978. Needless to say they cleaned out a lot of dirt. Very satisfied.
    - LINDA V.
  • A
    I first placed a call for estimate and appt which I had to end up canceling. Company was very understanding about my last minute cancelation. I called the next week to reschedule service for 6/25. I was also made aware there was a 50.00 coupon on line that I could used towards my service call.
    I had used Sears in the past which I would say was OK to Good..with little issues. Now that I have used Steamatic of Indianapolis, I will never use anyone else. I would rate them excellent!  I was thrilled how detailed oriented the men where at my home. They arrived on time. I found the men to be very professional, clean and helpful. They cleaned up any/everything they touched. When cleaning the vents they removed the covers...then placed hepa filters in all 10 vents so that no particles would blow around my house..One of the gentlemen spent a great deal on furnace and exchange area assuring all areas were completely cleaned....After machine hooked through my furnace ran its process..They then went to each vent cleaning them with special hose and vacuum. They spent a considerable amount of time on each vent...
    Note: I was truly impressed when they took down every vent hand cleaned them both inside and out. I actually witnessed one of the gentlemen after returning the main exchange to wall..(keep in mind had already vacuumed and hand cleaned)..Patiently cleaned every single vent opening on my large Intake Vent. This is not a quick process....It took at least 2.5 hrs ...I know it can be longer but this is not a complaint from me..I was advised it could take 3-4. Since I have a Ranch..I am sure that helped with time. I was happy with the amount taken on each vent and furnace. When completed, I was asked if I had any questions and/or concerns. I was provided a copy of my billing materials plus a survey. This prepaid survey goes directly to the owner/boss. This allows me to personally provide my customer evaluation of my overall experience with Steamatic. I LOVED THAT!! Lastly, they provided me a special 50.00 off my next service call. Since they provide a variety of services, I would imagine I will be using them soon!! Thank you for the Great Experience Steamatic!  Service Men: Jeff and Jose
    - ALLISON Z.
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Air Duct Cleaners in Greenfield

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