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Home Improvement reviews in Gaston

  • A
    This was a large investment for me as I have a good size roof. I got estimates from 4 or 5 different places before I contacted Kingdom Construction. Those places left me feeling uneasy and differences in prices had me scratching my head. I'm glad I kept searching. Dealing with Kingdom Construction was a different experience. I felt when explaining my options and costs they were giving it to me straight- no pressure, no song and dance. They were not the highest price and they were not the lowest price, but when I asked what value the higher cost is adding they gave me an answer. I got an amazing warranty that no one else could come close to. Lets put it this way I'm nearly forty years old and I will not have to contend with this roof again outside an act of mother nature. Shawn was a pleasure to do business with- friendly and professional. He kept in contact throughout the process and went out of his way when we were not sure about which color to pick. He even helped me temporarily fix my roof to keep it from leaking while waiting on the shingles! The work was started when I was told it would be and they finished my large roof in a little more than a day. Shawn sent pictures to us while we were at work to show us the progress of our new roof. I am very happy overall. This was a daunting project starting out but turned into a pleasant experience.
    - Richard P.
  • F
    The service was absolutely lousy.
    It took 6 weeks and constaant calling to get the even the partial installation done.
    I was told that when the ground "dries thouroughy" that they would be back to finish pulling the fencing tight and cleaning up.
    That was the end of June 2014. It is now 11 September 2014 and I have not hear a word. I will finish the work.
    I will not have them do any additional work and do not want them on my property again.
    I was constantly told they want me completely satisfied and the they do quality work and yet, over two months after they left the job is still incomplete, not even a call.
    Never aagain with this company.

    - Steven G.
  • C
    It went fairly smoothly until a window was broken. My niece drove up and noticed the men were picking up glass. She asked me if we were having windows done as well. This prompt me to check on things by watching out the window from upstairs. When they left they had the window frames in the back of the truck. They did not let me know they had broken the window. I let my husband know and he called to find out what was going on. The guys on the job site did not report the breakage. To make a long story short. Several phone calls and emails later. They finally came out in the middle of winter (Dec) to replace the window. No one was rude to us at all. Just a lot of confusion.
    - Christina T.
  • F
    I needed work done on my chimney and called on March 10, 2014 and the woman who answered the phone said they would get back to me. They never did.
    I called again on March 17, 2014 and no one answered the phone and I left a voicemail to return my call. No one ever did, as of this date March 25, 2014.
    I find this to be unacceptable conduct.
    - Phil G.
  • A
    ServiceI have used Dial-One-Hour for the past 5-6 years for all my heating and cooling needs. I purchased two heavy-duty AC units about 3-years ago and was totally impressed with the professionalism and speed of the installation. The central air in the upstairs was new and required quite a bit of work but they did it cosmetically well and very efficiently. So when the furnaces conked out 2-years go I had them come install them and again it was quick and efficient. The salesman, Chuck Smithers, was very knowledgable and helpful. One thing that I would probably not do again is that I would not order the electronic filters since they are expensive and hard to find, and apparently you have to buy them from DOH and they are a bit of a rip-off. Another thing is that they tend to push the Bryant brand and I went along with that since Bryant is a local company but I had to have one of the furnaces repaired this year and didn't feel that this was a good sign. Regardless, they arrived quickly and repaired it at no cost since the furnace was still under warranty.
    - Phil G.
  • A
    I called in the morning and told them my freezer was not working and the lady got the serial number off the appliance and said he would be there at 11:00 to fix it, and he was and did. I know this isn't a very long story, but that is the way it should be with service people. He got here when he said he would, fixed it, and charged a reasonable price. Who could ask for more?
    - Phil G.
  • A
    It was a great experience getting a quote from them. They were very nice people and there was nothing wrong with them. They quoted me $150000. We ended up not doing it. They were a lot higher than everybody else but that would be the only reason not to choose them if I decide to go ahead with the project.
    - david h.
  • A
    Our pipes were backing up and we believed we had a large clog in a pipe. We called Mr. Rooter and set an appointment. They called about an hour before the appointment block to say it would be closer to the end of the block of time. When they arrived they covered their shoes when walking through the house (even though I told them they didn't have to). I appreciated their courtesy. They took a look at our pipes and informed us it wasn't a plumping problem. We had water in all of our pipes which meant it was an issue with our septic tank. They charged us NOTHING!!! We live in the country and it typically costs $50-100 just to find out what our problem is and how much it'll cost to fix it. Not with Mr. Rooter! They were friendly and respectful. I greatly appreciated their honesty. I would gladly call them again.
    - Kelly M.
  • A
    They do an excellent job.  I am sure they're not the cheapest, but their price is average.  They are very on time and concise about their work.  I would use them again in the future. 
    - Rex H.
  • B
    - Phil G.
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Home Improvement Services in Gaston

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