Key Exteriors

B 48 Reviews

Founded 2003 • Angie's List since February 2008

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
10:00 AM - 2:00 PM

Company Contact

821 W Coliseum Blvd #1

Fort Wayne, IN 46808

Description

Welcome to Key Exteriors, Inc., Fort Wayne's leading residential replacement contractor. Bill Kesterke started Key Exteriors in 2003 for one reason: Integrity. Having worked in the business for a large national company with little control over the finished product, we have determined to start a company that focused on providing customers with the highest quality products, installation and service after the sale, in the industry. Our goal was not to be the cheapest nor to be the most expensive, but simply to be the best value bar none. We focus on giving the most convenient terms possible at the best value possible. Please call us today for a free, in home, no obligations consultation at (260)492-8062. If you'd prefer, you may also stop by our showroom or send us an email at yourkey@keyexteriors.com....

Verified Reviews

48 Total Reviews
Reviews by Rating
A Rated
25
B Rated
6
C Rated
6
D Rated
6
F Rated
5
Read reviews by category
roofing (25)window (16)siding (12)gutter installation (10)door (8)deck building (5)skylight installation (1)house painting (5)air duct cleaning (1)lighting (1)insulation (1)
Showing 1-10 of 48 reviews
C

RATED

08/23/2020

The salesman was knowledgeable and it didn’t take long for the crew to come out to do the work. The roofing job itself is fine. The price was hefty but I don’t mind paying extra for quality work. The problem is that I was told someone would come do a walk around with me after the job was done and that the crew would clean up when they were done. Once the job was finished, the crew packed up and le...

DESCRIPTION OF WORK
Shingles for Garage

CATEGORY roofing

COST $10,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/23/2020

A

RATED

01/23/2020

Great Job Michael Fox was a great guy good to wook with.

DESCRIPTION OF WORK
New windows and Siding

CATEGORY siding,windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/11/2016

A

RATED

11/22/2019

It was excellent. They used different groups of people for different jobs. Very good

DESCRIPTION OF WORK
11 windows replace roof garage and sided the front of the house.

CATEGORY windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/22/2017

D

RATED

07/17/2019

This was the second time we ordered windows from Key Exteriors, Inc, and we will probably not order from them again. Our first experience went great. Andy came to our house and we plan on replacing all our windows, redoing our siding and will need a new roof. We cannot afford to do everything at the same time. We started with the windows, and they we were quoted a total of $40, 000. The first roun...

DESCRIPTION OF WORK
Windows Replaced

CATEGORY windows

COST $7,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/28/2020

A

RATED

07/17/2019

Fantastic service! Quality merchandise. Well trained professionals. Fair pricing. The complete package.

DESCRIPTION OF WORK
N/A

CATEGORY siding,windows

COST $6,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/06/2018

A

RATED

07/17/2019

Went very well, would have them back, they done a wonderful job.

DESCRIPTION OF WORK
N/A

CATEGORY decks,windows

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2014

A

RATED

05/20/2019

I contracted Key Exteriors for window replacement for my entire house. Most of the 14 windows were rather large. Rob and the crew did an excellent job installing the windows and made sure the mess was minimal. Everything was picked up and the old windows hauled away. Rob and the crew from Key Exteriors did a superior job and are welcome back to my home in the future.

DESCRIPTION OF WORK
Window replacement for entire house.

CATEGORY windows

COST $33,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/17/2019

A

RATED

05/24/2018

Key Exteriors is wonderful to work with.  All of the employees that we have met or spoke with over the phone have been great. We knew our home needed all new windows and eventually new doors. We had 30+ year old Pella windows that were drafty and almost all had the crank opening mechanism broken, so if you got them open they would not shut. Some were so bad they were painted shut. Well having chil...

DESCRIPTION OF WORK
Multiple Window and door replacement

CATEGORY windows,doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/16/2018

SERVICE PROVIDER RESPONSE

Thank you for the time you took to leave your feedback, [Member Name Removed]! We really appreciate your detailed review and have thoroughly enjoyed working with you and your family. We can't wait to complete the transformation of your home!
F

RATED

01/30/2018

F+++++++++++++ CHOOSE ANYONE ELSE BUT KEY EXTERIORS! FIRST THEY ORDERED THE WRONG COLOR SIDING, SENCOND THEY SENT OUT UNINFORMED AND INCOMPITENT EMPLOYESS TO REMOVE OUR EXHISTING SIDING (THAT THEY WANTED TO JUST PUT THE NEW OVER, THE EXHISTING WAS ROTTING) THEY RUINED THE WRAP JOB ON OUR 3 FRONT WINDOWS. CAUSED MY HUSBAND TO WASTE A WEEK'S VACATION WAITING ON THEM TO RETURN TO DO A JOB THAT WHEN Q...

DESCRIPTION OF WORK
CHOOSE ANYONE ELSE BUT KEY EXTERIORS! FIRST THEY ORDERED THE WRONG COLOR SIDING, SENCOND THEY SENT OUT UNINFORMED AND INCOMPITENT EMPLOYESS TO REMOVE OUR EXHISTING SIDING (THAT THEY WANTED TO JUST PUT THE NEW OVER, THE EXHISTING WAS ROTTING) LEFT TRASH, NAILS AND OTHER DEBRIS IN OUR YARD WITH WITH TWO DOGS AND YOUNG KIDS AT OUR HOME. EMPLOYEE'S DIDNT EVEN HAVE ADEQUATE TOOLS OR SUPPLIES FOR CLEAN UP OR INSTILLATION, DID NOT COME PREPAIRED FOR THE JOB. THEY RUINED THE WRAP JOB ON OUR 3 FRONT WINDOWS. CAUSED MY HUSBAND TO WASTE A WEEK'S VACATION WAITING ON THEM TO RETURN TO DO A JOB THAT WHEN QUOTED WOULD BE 4 DAYS MAX!!!!! 4 WEEKS AND CHANGE LATER THEY SENT OUT A DECENT EMPLOYEE TO INSTALL SIDING AND REDO THE CRAP WRAP JOB AROUND OUR WINDOWS. HAD TO FIGHT AND THREATEN LEGAL ACTION TO GET THE PRICE LOWERED, THEN HAD THE NERVE TO TRY AND TURN US INTO COLLECTIONS AFTER WE PAID THE LOWERED AGREED UPON PRICE IN FULL!!!!!!!!!! GOD AWFUL, INCOMPETENT AND UNORGANIZED COMPANY! DO NOT HAVE THEM EVER COMEDO WORK ON YOUR HOME!

CATEGORY siding

COST $3,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/30/2018

SERVICE PROVIDER RESPONSE

We strive for the highest quality products and service in the industry! We apologize if our service did not meet our typical standards.
A

RATED

01/06/2018

The job turned out beautiful! We went with a deep shake siding to replace the stucco. The suggested color was perfect. i am so happy we went with siding. Now it is maintenance free. The best part----they did a great job cleaning up afterward.

DESCRIPTION OF WORK
Remove stucco and boards from the front of our home and replace with siding.

CATEGORY siding

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/21/2017

SERVICE PROVIDER RESPONSE

Thanks so much for your feedback! We love helping customers pick the perfect color scheme! Please let us know if you'd like to make your home even MORE maintenance free in the future!

Services Offered

Replacement windows, sliding patio doors, atrium doors, french doors, storm windows, steel entry doors, fiberglass entry doors, storm doors, siding, soffit & fascia, gutters, leaf relief, leaf solutions, shutters, roofing systems & insulation.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Discover, Check, Visa, Financing Available
Emergency Service
No
Warranties
Yes