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Find Top-Rated East Chicago Plumbers

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Plumber reviews in East Chicago

Real People ~ Real Reviews ~ Real Results

  • Ross arrived with two helpers Rick and Jon. They cut off the cleanout plug to avoid the possiblity of breaking the plug since the plumbing was so old. They then sent the camera thru the sewer and Ross used some kind of locator to pinpoint the location of the backwater valve.The valve was found outside the house. Tigerplumbing then gave me an estimate for replacement of the valve
    which was fair considering the amount of work needed to complete the job. I plan on using TigerPlumbing in the future
    - Michael A.
  • Problems with the owner from beginning to end of the project with regard to price of the eventhough our insurance carrier required us to use them if we wanted any portion of the claim to be covered by our sewer and water policy.  We ended up paying additional $500 for sand fill beyond the amount of insurance coverage.  Owner disguised himself as an an employee when we had complaints.  Guess he did not want to hear the compaints or is use to it with the work his company provides.  After completion the yard was left a complete mess with large chunks of concrete left in the yard.  Complained to the insurance carrier to no avail.  Believe that the insurance co uses them because thay are the cheapest provider of plumbing services.  Had to hire a landscape crew to fix their mess.  Would not recommend this firm to my worst enemy.
    - Jim P.
  • Overall it was a very easy experience.  I called Lassie Plumbing late afternoon and requested service the next day.  I had a 9 am appointment with the service man, Bruce, stating he had an estimate first thing in the  morning.  At about 10 mins to 9, Bruce called to alert me that he was going to be wrapping up and would be me home in 15 - 20 mins.  I thought this was excellent and very thoughtful, as I am not used to dealing with service professionals who provide updates if they are running late.  Past experinece with other service providers with whom I've dealt with prior to joining Angie's list have left me waiting days on end with not so much as a returned call, so this gentleman's professionalism was very much apprecited. 
    I showed Bruce to the basement.  I provided him some details about previous work done and he asked a few questions about the work as well as a visual assessment of the area affected, and he told me what needed to be done.  He was able to provide an estimate on price and completion time and stated he had what he needed to complete the work.  He excused himself to go to his truck and gather his tools and finished the job within the stated time frame.  When I approached him to ask a few questions with regards to what he was doing, he explained what he was doing and why.  He was also thorough stating he rodded the line to the main outside 3 (5? - not sure) times to ensure it was clear.  He also stated that the issue was not cuased by any roots in the line, but instead by the toilet paper which was being used and recommended some types of paper that will lessen the likelihood of a repeat issue. 
    The price for the work seemed in line with what I found on comparable reviews for both Lassie and other competitors on Angieslist. 
    Upon completion, Bruce was also able to provide estimates on  a couple other jobs we are contemplating having done soon.   I will definitely be calling Lassie Plumbing when we are ready to move forward with the additional work. 
    Overall Lassie and Bruce provided great service and were very professional.  I'll definitely recommend Lassie Plumbing to any of my friends and family who may need a plumber.
    - Sal M.
  • Technician arrived as scheduled.  He acted professionally and was pleasant to talk to.  Installation went well.  He appeared to know what he was doing.  Everything was explained clearly.
    - Stephen K.
  • Well---it started off as a terrible experience but in the end Four Seasons far exceeded my expectations. What are the odds???? A fire started when worker was welding---I didn't know there was hay in ceiling of addition utility room (old building) / It was not a large fire but fire department came and to ensure fire didn't spread through the walls, they tore apart some walls. 11:00 pm get a call from my tennants that I need to come asap. Next day Four Season was right on top of the issue and called in JC Restoration ASAP. I was extremely pleased. Four Seasons Rep (Mike Morrison) helped make this experience less stressful and was on top of getting things rectified.
    - SARAH R.
    - Marlon S.
  • .
    - Marlon S.
  • unknown
    - Dwayne D.
  • They were good, prompt, informative, and I like the way they handled business.
    - Darlene K.
  • unknown
    - mary f.
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Plumbers in East Chicago

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