Building Character LLC

A 347 Reviews

Founded 1993 • Angie's List since August 2014

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Service Categories

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
7:00 PM - 7:00 PM
Tuesday
7:00 PM - 7:00 PM
Wednesday
7:00 PM - 7:00 PM
Thursday
7:00 PM - 7:00 PM
Friday
7:00 PM - 7:00 PM
Saturday
7:00 PM - 7:00 PM

Company Contact

5406 Downey Ridge Rd

Dillsboro, IN 47018

Description

Anyone can throw a tool box in their truck and call themselves a deck builder. Here at Building Character we are outdoor living specialists for you and your family to create memories. We offer decks, outdoor kitchens, fire features, outdoor fireplaces, water features, stamped concrete and much more. With 27 years experience we help home owners like you design and build their vision. Our quality workmanship and customer service is like no other. We have all the latest composite materials that fit your taste and budget. We offer a "Stress Free Experience"!! We do not embrace excuses, we embrace solutions. We will beat the competition at price, time and overall experience. We work all year 'round! Fiberon COMPOSITE DECKS & OURDOOR KITCHENS HUGE SALE!!!!...

Verified Reviews

347 Total Reviews
Reviews by Rating
A Rated
271
B Rated
32
C Rated
12
D Rated
14
F Rated
18
Read reviews by category
deck building (247)deck cleaning (126)pressure washing (92)house painting (21)handyman (18)home remodeling (8)general contracting (7)woodworking (6)tile installation (5)plumber (4)lighting installation (4)roofing (3)
Showing 1-10 of 347 reviews
D

RATED

06/10/2020

I’m not happy with end product. Patio was smaller than agreed which I noticed after the pour. It was of a higher elevation than we agreed. It did not have a contrasting color that I asked for. It looks cheap. I’m doing the project, a significant portion of my lawn was destroyed, a tree was damaged and several plants were also damaged. Careful car didn’t seem to be taken - instead, big machinery wa...

DESCRIPTION OF WORK
Old concrete patio with slate tiles was replaced with stamped concrete.

CATEGORY awnings,stamped concrete

COST $6,800

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/09/2020

Images

Photo for Building Character LLC - 5406 Downey Ridge Rd, Dillsboro, IN - 38633338

+3 More

SERVICE PROVIDER RESPONSE

We hear you about the project we just finished. We never said there wouldn't be traffic to your yard during construction. In fact you signed a contract that states this. We don't go out of our way to destroy our customers property in fact we we take great caution not to do so. We even put the project on hold because of the rain because we didn't want to destroy your property and as you can see fro...
A

RATED

06/04/2020

Our new deck looks terrific! We had an old, elevated wooden deck that was likely over 20 years old. We solicited multiple quotes from various deck builders, but Building Character won our business because of their product offering, extensive planning and design service, their competitive pricing, and their personal touch. We had a fairly large deck that spanned the entire house and we wanted a new...

DESCRIPTION OF WORK
Tear down old wood deck, rebuild new deck with composite

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2020

SERVICE PROVIDER RESPONSE

We thank you for your business and we really appreciate your review. We build hundreds of decks a year and sometimes it's seems difficult for us to get customers to leave reviews. We only ask from real customers and real experiences in using our company. Please enjoy your new space and let us know if we can help you with future projects. Thank you, Jennifer&Jared
A

RATED

04/19/2020

I couldn't be happier with my new deck and pergola. From the initial quote through project completion, Building Character was easy to work with and provided frequent, clear communication. They helped manage my budget by discussing options and trade offs. The crew was extremely organized, efficient, courteous, and professional, and they kept the job site very clean. They completed the job in just 3...

DESCRIPTION OF WORK
Replaced 20x15 wood deck with composite, built a pergola

CATEGORY decks,woodworking

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/09/2020

A

RATED

04/06/2020

Jared, Jennifer & the building crew, who consisted mainly of Tim and Josh, did an outstanding job. The workmanship is top notch & some neighbors have already inquired about who built it. We made some changes along the way during construction, all of which were no problem for them. We are very happy with our Fiberon deck so far & look forward to enjoying it for many years go come.

DESCRIPTION OF WORK
Deck build

CATEGORY decks

COST $28,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/31/2020

SERVICE PROVIDER RESPONSE

We thank you for your business and review please enjoy your new space and let us know if we can help you with future projects. Thank you, Jared&Jennifer
A

RATED

11/27/2019

Very good. They were helpful in the planning and the building it went very smoothly. They completed the job and it did not take long.

DESCRIPTION OF WORK
Built outdoor deck in back of home

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/07/2019

SERVICE PROVIDER RESPONSE

We thank you for your business and feedback. Please enjoy your nee space it was a pleasure woking with you. Thank you, Jared & Jennifer
F

RATED

11/17/2019

After coming out to my house to take measurements, no one got back to me with a quote or returned my calls. Waste of my time.

DESCRIPTION OF WORK
Painting and repairing my porch

CATEGORY decks,woodworking

WORK COMPLETED ON 09/16/2019

SERVICE PROVIDER RESPONSE

We don’t paint concrete porches nor do we build window flower boxes is the reasons we never sent a proposal. If we would have known that before setting a appointment for estimate. We try to obtain as much information from our costumers before even setting a appointment. We do apologize for inconvenience and look forward to any future projects you may have. Thank you, Jared&Jennifer
A

RATED

10/25/2019

My wife and I needed to have our deck updated. We didn’t need anything structurally changed, just replace the decaying wood with composite material. We also had a small side porch that was falling away from the house that we wanted to replace. We had 4 estimators come out and provide us with estimates and recommendations. Some were too expensive or recommended work that we just didn’t need to have...

DESCRIPTION OF WORK
Deck Reskin and Side Porch Replacement

CATEGORY decks

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/24/2019

SERVICE PROVIDER RESPONSE

We thank you for your feedback! The Behr product could be a great produt uin the future like Trex when it first came ourt didnt do so well but now with the technology its a great product. Trex where the pinoneers in composite but their are other great composite companies now. Like the Fiberon we installed on yours. Our approach is that if we can save you money without sacrifesing qulaity or saftey...
A

RATED

10/24/2019

Very good! We were pleased with the work, definitely pleased with the pricing and we were satisfied.

DESCRIPTION OF WORK
They build us a deck.

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/03/2019

SERVICE PROVIDER RESPONSE

We thank you for your business and review. Enjoy your new space and please let us know if we can help you with future projects. Thank you, Jared & Jennifer
A

RATED

06/08/2019

I am a meticulous person who spent over a year researching deck builders in the Cincinnati area. My research and excel spreadsheet led me to Building Character LLC and let me say they exceeded my expectations from day one. Jennifer (owner) came out for the original estimate and I could tell right away she was honest and knowledgeable about deck building. The crew of Tim, Josh, Rob and Justin were ...

DESCRIPTION OF WORK
Replace old wooden deck with new composite decking and stone pillars

CATEGORY decks

COST $45,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/07/2019

Images

Photo for Building Character LLC - 5406 Downey Ridge Rd, Dillsboro, IN - 37918956

+2 More

SERVICE PROVIDER RESPONSE

We thank you for your feedback and business! It is our goal to build the trusting relationship with our costumers and deliver the costumers vision. We are not perfect but working progress on each and every project! the feedback helps us grow and that is Building Character!! Enjoy your new space! Thank you, Jared & Jennifer
A

RATED

05/27/2019

From my first phone call to inquire about an estimate to my last email I found everyone to be responsive, courteous, and prompt. Jennifer came out within one week of my initial phone call to look at our deck and help us make selections. We had an estimate within one week. The job was completed in a timely fashion and the cleanup was immaculate. I can't find any remnants of our old deck anywhere. T...

DESCRIPTION OF WORK
Replace surface of existing deck, railings, and stairs with Fiberon Bungalow decking, and Preferred aluminum railings.

CATEGORY decks

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/27/2019

SERVICE PROVIDER RESPONSE

We thank you for your business and feedback! We take customer service very seriously and try to take each concern like it’s our own. We have awesome craftsmen that wake up each morning with the love for building decks it’s almost like they sleep and eat this stuff. Our mission is to be better then the next company or any company when it comes to customer service, pride in our work and the time fro...

Services Offered

Construction - decks, deck modifications, resurface deck, Outdoor kitchens, Outdoor water features, Outdoor fire features Pits & Fireplaces, Outdoor Bars, screen rooms, pergolas, Stamped concrete, concrete, stamped concrete and sheds

Services Not Offered

pressure washing

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check, PayPal
Senior Discount
10%
Emergency Service
No
Warranties
Yes