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Find Top-Rated Crown Point Appliance Repair Services

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Appliance Repair reviews in Crown Point

Real People ~ Real Reviews ~ Real Results

  • We needed a dryer fixed. After he came out, he gave me a quote and I questioned it. He assured me it was good and I went against my gut. I paid 1/2 of it. He ended up only be available to fix it during days and hours that weren’t good for me. I mean, he knew the days and times I was unavailable and he purposely stated he could only come those days. He was only available 12-3 1 or 2 days a week. When I talked to him, he said he had to be a dad, which I understand but seriously, that’s not a working schedule. So I requested my $ back, minus initial call fee which I understand I owed. He stated there’s “no refunds.” Huh???? Refund is for a return-My services and parts were never given! This guy is a jerk and no doubt will be caught one day. He’s a scam artist 100%. If you need proof, message me-I’ll show you all the unreasonable messages he sent me. Be wiser than I was-go somewhere else! P.S. I got a brand new dryer for $10 less than he quoted me for a circuit box and cord repair ($30 in parts).
    - Laura R.
  • I needed a dryer fixed. They came out to diagnose the problem. We needed a motor according to them. That was on August 22. Today is September 12 and I am still waiting. We have made many calls to check on the part. Now they are not answering the phone if the call is made from a phone number associated with the account. You are probably wondering how I know this. Just called on my cell, voicemail kicked on. Called back on my work phone and they answered. They said that they would check the order.
    - Pamela O.
  • Service technician was extremely professional, prompt to respond in setting up the appointment, and came out rather quickly. He diagnosed the issue and let us know his opinion would be to replace the machine, instead of having service done at high costs. We appreciated his honesty and professionalism. Highly recommended.
    - Michael S.
  • I called Roger on Sunday after my side by side refrigerator stop working. The freezer side was working but not the fridge side. He actually called me back on Sunday and told me what to do to get me thru till he could come. It worked . When he arrived on Tuesday for the appt. he was actually early and I was the one who was late he totally understood. He fixed the fridge and works better than when I bought it. I highly recommend Roger I will use him for all my appliance repairs from now on.
    - MARY L.
  • Waited 2 hours for a return call only to be told he preferred not to work on weekends. So much for using a local guy... Don't advertise it if you don't want to do it!!! Would NEVER use him..not friendly either!
    - Mary K.
  • I first came in contact with Derek (D-1 Appliance Repair on April 9, 2015.  I called him to repair my dishwasher that was not draining properly.  When he arrived he was 2 hrs. later than scheduled.  He told me that my motor was bad and ordered a new one.  He came back two days later and installed the new motor.  The washer worked for a few days and stopped draining again.  Called Derek and he said he would come out a couple days later.  He came back looked at the washer and said everything was working properly and the problem must be my garbage disposal??  He messed around with the drain tube that connects from the disposal to the dishwasher and then left.  The dishwasher worked for about 1 week and it stopped again.  I once again called Derek and he said he would come out and look at it again.  Well, he never came back and would not return any of my phone calls.  I have been dealing with a dishwasher all this time that will wash but not drain.  Move forward to today.  I called Sears to come out and look at it and the repair man said whoever put in the motor put it upside down bent the connection and clued the motor on.  He asked me if the dishwasher drained sometime and I told him yes.  He said the reason why it would drain/would not drain is because sometimes it would make a connection and most of the time it wouldn't.  So a warning to all STAY AWAY from D-1 APPLIANCE!!
    - Tammi C.
  • He was very professional. He came within a half an hour which was very impressive. Upon meeting him, I felt very comfortable that I chose him. He fixed the dishwasher in less than 20 minutes. I will be calling him for future repairs.
    - nick p.
  • This review is a little overdue, but I figured they did such a great job that I should given them a good review. I called for someone to look at my washer since it was "walking" across my laundry room and was really loud. He came out quickly and took a look. Ultimately it was moldy and needed a lot of work,  he recommended that a replacement would be cheaper and more reliable than repair. We just bought the house and the previous owners did not properly care for the washer, so he gave me some pointers and now I have a new washer that I know how to upkeep properly!
    - Brittany H.
  • Mr Hinton arrived on the day and time agreed upon, he determined what was wrong and quoted a price to repair. He answered all my questions, was very friendly and professional.  He had to defrost the freezer as it was quite a mess, replaced some parts, then cleaned up afterward. He said to call him if anything else went wrong. I would highly recommend DBH Appliance repair
    - william s.
  • Called Roger on a Friday afternoon and he returned the call by Friday evening to set up an appointment for Monday. He was prompt, kept in close contact for his appointment arrival and was extremely friendly and professional. He looked at the machine and recommended against repairs - they would be too costly when weighed against the price of a new washer. He discussed the problem in detail, called for parts costs right there on the spot and walked us through the issues. We ended up buying a new unit, but would not hesitate to call Roger again, or whenever we have an appliance issue. He treated spending our money like it was his own. Highly recommend Roger if you have any appliance problems - you'll get timely service and an honest answer.
    - thomas g.
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Appliance Repair Services in Crown Point

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