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Car Dealership reviews in Corydon

  • F
    I went in with a problem with the engine which they avoided till the end and I was upset about.  They said I needed $1500.00 work after looking over the truck (which cost $90.00).  After their inspection the problem I brought it in for was not important to them any longer and was the very last thing the
    at they fix which turned out to be a loose connection at the pressure sensor switch. They want your phone number when they start because the price they gave you was a starting point not a quote.  The job ended up costing $2150.00 after their phone call add on's.  I can't say if all the parts were needed except for a water pump.  You have to take there word for it.  I don't know what would happen if you said you would not pay more than the $1500.00 because they had a lot of new parts on and a lot of parts off. I was told by Heritage Ford that I did not need  break pads in the front of the van at this time but if I changed the pads now that I would not need rotors.  I did not need the breaks at the time.  Heritage  Ford turned the rotors to deep which destroyed the part.  The rotors they use are very expensive. They had to replace seals rotor with labor cost $500.00.  I only replaced the breaks to save the rotors at Heritage Fords recommendation.  This is the first dealer I have gone to since about 1980 at a Volvo dealer and they treated me nice.  I think when you are older people don't treat you with that much respect.  This time at the dealer I felt like I was in their way and unimportant.  I have lived in this small town for about 20 or 30 years and I still don't know that many people.  Corydon is a cliquish place, our main friends are also outsiders except for the kids across the street.  I think I will try a dealer in Louisville for service or Carriage Ford which I used and liked eventhough I live a mile from Heritage.  I think Heritage is the worst and most expensive service I have had in my 50 years of driving.  I still can't believe this mess.  I was upset an they took advantage of it.  Borderline crooked best describes their service.
    I was an upset senior and they went after me like a shark smelling blood.  They would not have done this to a 20 or 30 year old person.  I know the water pump needed to be replaced but that is it.  They replaced the battery because they said it fall below specs but it worked fine. The breaks would have lasted me two or three years the way I drive.
    I suggest you getting a second opinion on any work over a couple hundred dollars because I think 80% of the work they did for me was unnecessary.  Save yourself the heartache and go to a different Ford dealer for repairs.
    - Jeffrey W.
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Car Dealerships in Corydon

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