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Tree Service reviews in Columbus

  • A
    They are really hard to get. They are really good. I begged them to get more work around this area. It was 3 days worth of work. Crew leader very knowledgeable to give estimates on sight. They charged for the travel time.
    - Daria S.
  • F
    After two weeks of waiting, Jim Adams showed up at my door to start the project without forewarning.  He'd bid on felling three trees, removing a couple of shrubs, and trimming the remaining bushes and trees.  Several items we'd discussed didn't happen as agreed, such as hauling off all the wood and mulch in front yard (I'd asked twice to have them leave it).  One day job took them two days, meaning I wasn't home to supervise on day two due to my work schedule.  They damaged sidewalk in front, and deck in back yard.  Left a lot of large logs uncut.  I'd asked for 12 4 ft logs, repeated it twice, and they left me 8 ft sections I couldn't use or lift without help.  Roots and partial stump were left unground (they had agreed to grind all stumps in the yard, and remaining roots from felled trees). 
    Jim apologized, offered to finish the damage and bid on landscaping.  This was nearly two months ago.  Never received a bid on landscaping, and he rarely responds to calls.  When he does, he's full of excuses.  He finally sent a concrete service to fix the sidewalk, and it's taken 8 full days for them to finish the project.  They left a mass of concrete (2x5 ft) and pile of dirt, roots sticking up from the ground.  I have photos of this.  My deck is still broken.  We are left with a mess in our yard, and cannot complete seeding and landscaping until they finish this job.  
    This has been the most stressful and unpleasant experience in my 24 years  as a homeowner.  He was recommended by someone who had had a good experience with this company.  I wish I'd gotten more references.  No online reviews were available.  His team worked hard, but didn't seem to have any written order, and asked me several times about the project.  I caught one guy about to rip my arbor and clematis right out of the ground.  He told me he thought it was a vine.  Yes, a flowering vine!  Thankfully I saved the plants.  I will never do business with these guys again.  Many promises and two months later, I am still waiting for him to follow through.
    - Lisa S.
  • A
    Vertical Landscaping did a very good job...So good I didn't even realize they had come by to remove the tree until I noticed it missing in the back yard (all the debris was picked up and no ruts left in the lawn). They are probably not the lowest cost tree service but do very good work and are very professional and knowledgeable. I will use them again !!!
    - Brian S.
  • A

    He treated our trees very, very well. He performed a number of services and was obviously knowledgeable.

    He even gave me a great deal on price as we had a lot going on at that point.

    They were great with our schedule. Right before they came they had a big ice storm in there area and had to reschedule but once we had an appointment they came and took care of everything very quickly. 

    - Michael F.
  • A
    I called Browns tree service to remove two big trees from my backyard, removed three other smaller trees and trimmed a big tree in my front yard.  I called them and a representative was at my house the next day to go over what needed to be done.  He was very straight forward and was knowledgeable.  The crew showed up the next day and removed the trees and ground all the stumps that could be reached. The crew was very quick and cleaned up well after they were finished.  Not only did they remove all the trees, but also pruned several bushes around the front of the house.  I would highly recommend Brown's for any of your tree removal needs!
    - Palak P.
  • A
    We called Browns Tree Service to ask advice about emerald ash borer treatment. Michael Johnson responded to our inquiry. He was very knowledgeable and professional. He drove over half an hour to come visit our property in Bartholomew County.  He helped us make sure we had identified all ash trees and recommended a treatment plan. He actually recommended a self-treatment plan (early spring soil drench application of imidacloprid) rather than professional treatment (trunk injection using emamectin benzoate). Basically, given the smaller size of our trees, he suggested that self-treatment would be as effective and would also cost much less over the long run. We're not sure which route we're going to go yet. Michael came to do a free estimate but ended up recommending a self-treatment plan. I insisted on paying a service fee for the visit since he had shared a lot of his time and expertise then recommended a treatment plan that would earn him no new business. He allowed me to pay a standard $65 service call fee, which he promised to apply against the cost of any future emerald ash borer service. In summary, I was very pleased with Michael's knowledge and professionalism.
    - Brett D.
  • A
    I called for an estimate. They called me to let me know when it would be done and cost. It rained a lot and was too muddy on the due date. They called to let me know what other date would be good for me.
    - David L. E.
  • A
    Excellent work done on all but 1 tree. On that 1 small to medium size tree, both co-dominate leaders were trimmed back. My understanding was that only one of the co-dominate leaders would be trimmed.
    - David W.
  • A
    Very well -- Workers were polite and professional.
    - Mary Lou W.
  • F
    Didn't go at all -- never showed up or called. Would not use or recommend. Most disappointed because the man seemed sincere, but when contacted today there was no concern or apology.
    - Mary Lou W.
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Tree Services in Columbus

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