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Plumber reviews in Charlestown

  • A
    Tom Drexler Plumbing Air & Electric
    I needed a vent pipe rerouted in my attic, as the original design was not installed to let the water drain. Mike from Tom Drexler called to let me know he was on his way, gave me the estimate before starting work, and explained what he was doing and why. He was very knowledgeable and fixed the pipes quickly and made sure it was working properly before leaving. I was very satisfied with the service. The price was more than I was expecting but I am happy to have this fixed, as it was causing leaks in my kitchen ceiling and I should not have any other issues. I will be requesting Mike for any future plumbing issues.
    - Marc T.
  • A
    McKim Plumbing
    It went great. But approximately two weeks later, we had a leak from the toilet into our basement. McKim's could not come out until after the weekend but offered to pay for another plumber to come out rather than make us wait. My husband changed out the wax ring and it fixed the issue. Glad it fixed the problem but we were so impressed that McKim's takes customer service so seriously that they offered to pay for another plumber to come out when we were going to have to wait 3-4 days for them to return to see if it was a problem from their original work - that is customer-centerd service and goes above and beyond in my book. McKims definitely earned my repeat business!
    - Cheryl W.
  • A
    They are fantastic! All those we dealt with were very professional and helpful. There were a few that stood out. Larry, Charlie and really all the rest were great. They were always on time, called to let us know when they would be here. Did the work in a timely manner. Always cleaned up and left the areas in better shape than when they arrived. I will definitely use them again.
    - Harold F.
  • A
    Tom Drexler Plumbing Air & Electric
    Everything was great except for the time that it took to complete the project. But overall they worked with us, and the bathroom was perfect when it finally was completed.

    Communication could have been much better.

    - LeDonna M.
  • A
    Dauenhauer Plumbing
    He was on time and quickly advised me that I need not be presently concerned about the performance of the pump. When I asked him for estimates on replacement, he quickly provided reasonably-priced estimates. Very professional, from what I can tell.
    - Matt H.
  • A
    Dauenhauer Plumbing
    Excellant work, extremely knowledgable.  Left bathroom very clean.  Was delayed on previous job, so was running a little late (only reason I scored a B on punctuality).  Initially scheduled via website; a rep called me back within a half hour to schedule appointment.  Would definitely recommend, and will use again in the future for the job quoted on replacing pipes in garage.
    - Lori R.
  • A
    Jerry A Bryant & Sons Plumbing
    Jerry and one of his sons arrived promptly. They were efficient, polite, and went directly to the water heater, where they diagnosed the problem and installed the pressure release valve, which they had with them. Then they addressed the toilet, which was an unusual brand and which we have had difficulty getting serviced before. Jerry diagnosed the problem and replaced the flush mechanism with one he had on the truck. They were in and out in less than one hour, including cleanup. We were very impressed and would not hesitate to call on Jerry Bryant again.
    - Rhoda M.
  • A
    Tom Drexler Plumbing Air & Electric
    Their arrival time was suppose to be from10;00 am-12noon.  Arrived around 1:00.  He was very professional.  Told me my options and  gave me an estimate.  Did the work quickly and efficiently. Pleased with the work done. Got a discount with coupon from Angies List.
    - Judy F.
  • A
    Stemler Plumbing Inc
    I called Stemler and they were able to come out to look at the disposal the next day (which is important to me because I travel for my job and I'm rarely at home). The two gentlemen arrived on time and immediately got to work. They let me know the old disposal was going to need to be replaced (and I had asked that they bring one just in case). The electric cord for the old disposal was too short for the new one, so they stopped work briefly to run out and purchase one. They wrapped up the job quickly. Told me it was ready and showed me that it worked and were on their way. The two gentlemen kept my kitchen neat and cleaned up after themselves. I also Googled the price on the disposal they were installing and the price they gave me was very fair. Overall, I had a great experience with Stemler and will use them again in the future.
    - Amy K.
  • C
    Dauenhauer Plumbing
    Plumber was very professional, did a good job overall. I thought that 289.00 was very expensive for less than an hour of work snaking out a drain line. (about twice as much as I anticipated) The line was very easy to get to. Very good at explaining the problem.
    - Richard J.
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Plumbers in Charlestown

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