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Carpet Cleaning reviews in Brownsburg

  • A
    Hoosier Carpet Care LLC
    James was very responsive, flexible and readily available when we needed him. The carpets were stained and had a nasty odor to them. James did a wonderful job cleaning them and even offered to come back for a second treatment if necessary.
    - Britaney S.
  • A
    Eco Carpet Cleaning LLC
    Randy was efficient and prepared to get the stain out of my rug. I was worried that it would soak through to my wood floors but he was able to troubleshoot and protect my floors as he was working. I am impressed with his knowledge and ability to clean up my messes!
    - Sarah E.
  • F
    Clean Pro LLC
    The cleaner came and looked at what we wanted him to do, and made the recommendation to do the deep cleaning in the toyroom due to the pet urine stains, we agreed on a price and he got to work. He was done very quickly and gave me some pushback when I asked him to go over some areas that still looked dirty, but eventually went over them again. He also said, "All the dirt is gone, I can guarantee that! That's just wear spots. It's going to dry much lighter than that." Over the next week I found several places that were obviously missed, and the urine odor persisted in the toyroom a lot longer than we had been told it should. When I called back, he agreed to send a technician out to go over the missed spots. He then called me to say his guy was sick and could we reschedule? I asked him to deal with my spouse (as I was out of town for the week), he asked me to sort it out and get back with him. Multiple times we left voice mails to ask Ryan, who set the initial appointment, to call us back to see if someone would come out to complete the job, the calls are no longer being returned. When I complained to the BBB, Clean Pro, LLC replied that we we never customers and they had no record of providing any services to me in any way (see attached invoice). Based on the areas of carpet missed and the continuing pet smells the deep cleaning was supposed to take care of, and total lack of any response to us, I will not be using them again nor can I recommend anyone else using them, either.
    - Ellen C.
  • F
    Zerorez Indianapolis
    Purchased carpet cleaning services through Angie's list "deal". ZeroRez called and scheduled a date. Two days before the date I was given a time window of 8-8:30am. I had everything ready and arranged to be there for the entire morning of the cleaning. No one showed up nor did anyone call. At 10am I reached out to them and was told there had been a scheduling mistake and that they could make it sometime between 3 and 6 the same day. I had changed my schedule around to be available in the AM and was unable to be there during the new window. Somehow they managed to confirm my appointment and then left me off the schedule for the day and basically forgot about me. Their terms stated that I'd be charged for cancellation within 48 hours but they sure didn't offer me anything after standing me up. I won't be rescheduling.
    - JEFFERY Y.
  • A
    Middle Key Carpet Cleaning
    Excellent! Ross was able to get stains out of what I thought was unsalvageable furniture (thanks kids) and offered a coupon and overall was just fantastic. He even honored the quote he gave over the phone even though I didn't describe our sectional well over the phone. Will definitely use again and again! Thanks!
    - Jenny C.
  • A
    Fire Dawgs Junk Removal
    I use them pretty much every week. Their pricing is very fair. I've got a lot of houses and they're very fair with their pricing. They're just overall professional, and responsive. I can't say one bad thing about them.
    - Randy H.
  • D
    Stanley Steemer
    I have a yearly contract with them. They are okay. They are not the greatest. I don?t know if I will use them as much in the future. I still have one more visit from them, after that I might start looking around for someone else. 

    I was getting ready for a baby shower and moving furniture, and discovered that after all of the so called cleaning of the carpets they did, they didn?t move my couch. All of my side tables and chairs were moved out of the way so they could quickly and easily clean. I had asked them to move the couch and clean under there. The two of them could?ve easily pulled it out from the wall and cleaned underneath, but they didn?t. They just raised it up. When I pulled the couch out there was dirt. It clearly hadn?t been touched. They raised my couch to put the Styrofoam things underneath implying that they had cleaned under there. I called them back after the fact because I didn?t know it until I moved the couch out in preparation for the party. It looked a mess. 

    On top of the fact that I have a Steinway piano in my house, and I specifically told every one of them, and none of them seem to remember, to please be careful around the piano. I asked them to clean off the legs when they get done spraying or scrubbing the floor because that will damage my piano. Inevitably, I will go back around and feel wetness. I don?t want that instrument damaged.

     I don?t think they pay attention to detail. They were cleaning it and putting this deodorizer on there as well as a dirt repellent. When I knew I was going to have people in the living room, they did all of those extra treatments. 
    - BARBARA G.
  • A
    Sani-Bright Carpet Cleaning
    Despite our house having fairly new carpet, the previous homeowners had five (!) Bernese Mountain Dogs, so we wanted to have our carpets refreshed and hardwoods cleaned as well! We found Sani-Bright through Angie's List a few years ago and each experience has been great. This particular service, my husband let them in and worked outside while they did their work. The carpets looked and smelled great! Drying is a quick and easy process. I like that they use environmentally friendly products and that I do not have to worry about my kids or pets touching the floors after service. We'll use them again in the near future!
    - ELIZABETH S.
  • A
    ServiceMaxx
    As scheduled. Excellent work! I called on a Monday, and my job was scheduled for Wednesday of the same week. The work I needed was completed to my satisfaction. I recommend this company, and plan to use them again in the future. A pleasure to do business with, both over the phone and in person. Very nice people.
    - DIANA C.
  • A
    Zerorez Indianapolis
    Very pleased with all aspects of Zerorez! Customer service was great on the phone getting services scheduled. They were very transparent about price and patiently answered all my questions. The technician was scheduled to be there from 12-2 pm and called at 12:08 pm to let let me know he was 20 minutes away. He was very professional and did a great job of explaining everything he did. The best part is that after the cleaning my carpets look as good as they did when we moved into our house five years ago, after five hard years of wear by pets and small children! We had some pet stains that they treated and they even got super glue up off the carpet! The carpet looks brand new! Great value for this service, I will definitely use Zerorez again for carpet cleaning.
    - Michelle N.
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Carpet Cleaners in Brownsburg

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