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Moving reviews in Bloomington

  • A
    John Mitchell Moving/Two Guys & A Truck
    The movers were really professional and communicative. The company sent a guy to our house before the move to swag how much we had, and he was really nice, really honest, and pretty precise about the actual time our move took. The guys doing the actual move were similarly professional and easy to work with. Overall, we're really happy with the move and would highly recommend this company for local/semilocal moves.
    - Heidi D.
  • A
    Bloomington Painting and Cleaning LLC
    This company does great work! I have had rooms painted inside my how they painted my exterior of my home as well as my garage. They hauled off all my junk. I also have hired to clean on a weekly basis. Highly recommend this company .
    - Barbara J.
  • A
    Sherman Moving & Storage Company Inc
    I can't say enough positive things about Sherman Moving and Storage! Our family needed two trucks to move from our home to both a temporary residence as well as moving the majority of our items an hour-and a half away to their long-term storage. The three movers showed up during the agreed time and worked NON-STOP for 5 hours to complete the move. Our items were treated with care and the movers were extremely considerate and helpful as we made this transition to the Indianapolis area. Pricing was extremely competitive and I wouldn't hesitate to recommend this company for your next move. Thank you, Sherman!
    - Kara B.
  • C
    A Better Way Moving & Storage Inc
    We chose A Better Way Moving Company because two of my friends recently hired them and were very happy with the results. They gave a good impression when they came to give us an estimate. They were helpful advising on what items to move ourselves in order to save money - relatively expensive to pack properly to load on the truck, but easy to drive across town ourselves, such as artwork, lamps, computers. They also suggested moving the contents of our closets ourselves, which seemed odd since packing a wardrobe box is pretty simple. Maybe because wardrobe boxes are expensive? He seemed to take it in stride that we weren't totally sure which stuff we would pack/move ourselves. We mostly wanted them to move our furniture and pack/move our kitchen. We wanted to move the books from our home office ourselves, but weren't sure if we'd have time. He told us we could leave clothes in dresser drawers, but to empty pens, papers, etc. from desk drawers, since those things can fall out and get lost. The estimate included all the stuff we weren���t sure about: loading and unloading of household goods 3 people at $100 per hour for 7 hours -> $700 Fuel surcharge: $20 packing 3 people at $100 per hour for 4 hours -> $400 packing supplies ~ $300 unpacking 3 people at $100 per hour for 3 hours -> $300 Total: $1720 We were able to move our books ourselves, so we had a little less work for them to do than the quote covered. We arranged for packing up our kitchen plus other breakables on Monday, moving Tuesday, and unpacking Wednesday. We understood that the packers would arrive at 9am. They arrived at 8:20, which was a little awkward but ok. They packed up the kitchen and knick-knacks very quickly, then before leaving asked us to look around in case they missed something. We found a couple things tucked into a cabinet, and they left us a box and some packing material for those, although we didn't want them. The movers arrived on time, and checked about which things were being moved and which were not. For previous moves, I have seen movers lay down a pathway of floor protection. These guys did not, but I wasn't worried about it. In previous moves, the movers brought padded blankets into the house and wrapped most of the furniture inside, I guess to prevent damage in case they bumped into stuff. These guys kept the padded blankets on the truck and wrapped the furniture there. I didn't worry about it since maybe they were just going to be careful going around corners. They worked quickly and we mostly tried to stay out of their way. One of them tried to carry a whole full-sized bed frame out by himself. He caught my attention by bumping into walls a bit, and then pinching his hands painfully. Finally he got someone to help him carry it out the front door. It seemed like a bad choice, but no obvious consequences aside from his pain. Later, as they were still loading the truck and I was elsewhere, my husband contacted me and asked me to find some wood glue, since one of the legs had broken off a dresser that used to belong to my great-grandparents while they were moving it out. It sounded like they had suggested the wood glue. When they were unloading the dresser with the broken leg at the new house, they broke off a second leg, and then broke off a third leg on the way up the stairs. Each time they needed to stop and rest their fingers, they would set the dresser down at an angle, with all the weight on one leg, and it would snap off. I understand why it happened once. But they kept on doing the same thing, causing more damage. We did not have this problem when we moved the empty dresser into our house. After the first or the second leg broke off, we could have removed the drawers to make the dresser easier to carry and less likely to break, but they did not want to take the time. They just kept complaining about their fingers and talking about looking forward to playing video games. When they got the dresser into our bedroom, they suggested laying it on its side so that I could glue the legs back on. While they still had it upright, I asked them to let me remove the drawers first, but they were in too much of a rush to let me and just laid it down and rushed away. Then I found out how moving the treadmill had gone. When my husband and I carried it into our old house, it was kind of an unpleasant experience, since it is heavy and awkwardly shaped. But it has a pair of wheels with some kind of locking mechanism, and the belt part folds up against the console, which makes the shape a little less awkward. We were glad to hire someone stronger and more experienced to move it. As far as I knew, getting it out of the old house wasn't a big deal, but the doors are kind of narrow in our new house, and we wanted it in a room that is right at the top of the stairs, so it must have been even more awkward. My husband told me that they struggled with it for quite some time and almost gave up, before deciding to take the door off the hinges to get it through. If I had had any idea it would be that difficult, I would definitely have chosen to keep it in the garage. In their struggles, they scraped some pretty obvious gouges in the wood floors, and banged up the freshly painted door jamb pretty seriously. I later discovered similar damage to the doorway and even worse damage to the floor at the old house. It is pretty expensive to properly repair deep scrapes in a wood floor, so it would have made a huge difference if they had either used floor protection or handled the treadmill above the floor. Sliding it on the floor may have been necessary due to the awkward angles at the new house, but I know from experience that it is not necessary at the old house. This is another situation where it is easy to understand that they might scratch the floor when moving the treadmill out, and realize that they need to take more precautions when carrying it into the next house, but they seemed too much in a hurry to make this kind of adjustment. Also bumping into doorways is normal, but they spent a totally abnormal amount of time trying to force the treadmill through a narrow doorway before making the adjustment of taking the door off, and did a lot more damage than necessary as a result. In our previous move, we went to a lot of effort to number our boxes and make sure we were getting back the same number of boxes that we sent out. The moving company also had numbered stickers for our boxes, and kept track to make sure each one was delivered. Of course, in that case we knew our stuff was being loaded onto one truck, then moved to a different truck with other households full of stuff, over several days, so there would be lots of opportunities for mixups. In this case, the truck arrived empty, they loaded the stuff onto it, drove it across town, and unloaded it, so we didn't worry about keeping a careful inventory of boxes. Having all our kitchen stuff get unpacked was fantastic. One guy came on Wednesday, worked quickly, unpacked everything, put some stuff where it belonged if it was totally obvious, but mostly left it out for us to sort out, and then he took away all the packing materials. He apologized that one of the wine glasses didn't survive. I guess that is to be expected. With all the clutter, it took us a while to realize our favorite salad bowl was missing, as was a plastic container. We carefully examined every nook and cranny in both kitchens repeatedly and have not found them. A large salad bowl doesn't disappear easily, so I guess maybe a whole box somehow didn't make it off the truck? Maybe there were a few other things in that box that we just don't realize are missing, since we don't have a perfect inventory of our plastic containers? Ultimately, we were charged $400 for 4 hours of labor by the team of 3 packers and the team of 3 movers, plus $75 for unpacking, $20 fuel surcharge, and $368 for packing supplies. I realize that they ended up packing and moving somewhat less than our quote accounted for, and maybe that was an unwelcome surprise. But I would have happily paid them more to take their time and not damage my furniture, walls, and floor. Every time I walked by the scratches in the floor and the dents in the door jamb, I was really frustrated. I'm not good at furniture repair, and I wasn't really happy with how my glue job turned out, and I realized it would have been better to get someone more experienced to glue the legs back on. I worked up the courage to call the company to let them know I was unhappy with how rushed the movers were and how much damage they had done. The guy I talked to seemed to take my concerns very seriously, and offered to send a guy to look at what it would take to repair the damage to the walls, floors, and dresser drawer legs. The guy who came to look at it seemed pretty attentive to detail and seemed to take the issues seriously, but there seemed to be some uncertainty about how much it would make sense to do. He reported back to his boss, who called me to let me know he would send someone out to do the floor and door jamb repairs, and someone else to pick up the dresser and bring it somewhere for repairs. So in the end, they did a little sanding on the floor in the new house and painted over the damage of the door jamb, but the paint job is pretty sloppy and it's not clear what benefit there was on the floors, and as far as I can tell the dresser is pretty much the same as it was when I was done gluing the legs back on. It will cost $100 to replace the salad bowl that vanished, and we only have 7 wine glasses instead of the 8 we started with. I'm just glad to be done with this experience and I now realize how much I should have appreciated the stellar job our previous movers did when we moved across the country.
    - Katherine E.
  • A
    A Better Way Moving & Storage Inc
    Very well - they were early and professional, worked quickly, and followed instructions exactly. I found a coupon online the morning of the delivery and they were accommodating in factoring it in to the cost.
    - Caitlin D.
  • F
    A Better Way Moving & Storage Inc
    WORST Experience EVER!!! A Better Way Moving and Storage was hired to pack and move our household across several states. This was to be a shared move so the price was very good. Our belongings went in to storage until our move date and a partner move could be arranged. When our belongings were delivered 32 items of 150 were not among them and managements claims after two months they cannot find them. Upon unpacking we discovered an overabundance of packing material was used which padded the bill. Unfortunately, the protection of our possessions was not their priority and many items arrived damaged, some were just parts and sticks, see photos. When I called I always got attitude and was told on several occasions ���What do you want? I���m BUSY!���. When I e-mailed I never received acknowledgement or contact from A Better Way Moving and Storage. We haven't seen any financial restitution and they have told untruths to their insurance company. These people only want your money and don���t care one iota about you or your possessions. HEED THIS WARNING and save yourself A LOT of PAIN.
    - Cindy H.
  • A
    Leaders Moving & Storage Co of Indianapolis
    A wonderful moving experience. Never thought I'd say that about a move, but that's just the truth. I was so concerned about all the potential horrors associated with movers, but it was just the opposite with them. First off, Archie and Will B were amazing. Those two guys alone handled my move from a 4 bedroom ranch to a 2-bedroom two-story. They were extremely professional - called ahead in route; arrived on time; friendly yet businesslike - not overly chatty; and were respectful of my privacy (didn't parade my things out the front door); worked steadily together throughout the day; treated my valuables better than I would; and most importantly, they were patient and worked around me while I was still packing! I should also mention that setting up the move also went smoothly: Over the phone, I referred the gentleman (can't recall his name) to the pictures of my home; and we used that to move quickly through the inventory. That made it very quick and easy. He was then able to give me a quote, based on inventory and not time (which was a huge relief). He sent me the detailed quote and on day of, when Archie did the walk through, that number didn't magically change ( I actually asked them to do some packing of things I had previously planned to do myself, and that was seamlessly added). Overall, great experience. I'm thankful I went with them instead of another company I had considered on Angie's List with a high number of reviews. No question who I'm using on my next move. :)
    - DAVID L M.
  • A
    Big Oxen Company
    The were very professional and took great care of my things. To top it off, they were extremely fair on price. I highly recommend Big Oxen Company to anyone. From talking to Nick, I believe they do other things then just moving and will definitely reach out him again when I am in need of some help. Thanks again!
    - Aaron M.
  • A
    Big Oxen Company
    Nick and his crew were prompt and courteous. They moved the piece of equipment from my garage around the outside of my house, down a flight of outside stairs and into my basement with no issues. There was no damage to the house or the equipment. They placed it right where I needed it. In and out in 20 minutes. Great team work and a job well done. I would hire them again with no reservations.
    - Joe D.
  • A
    Big Oxen Company
    This move could not have gone any smoother. None of my property was Damaged and it was a very quick move. The final price was almost exactly the quoted prove I was given by the owner. I am very happy and would use this company again and refer them to all of my family and friends.
    - Jo H.
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Moving Companies in Bloomington

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