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Drain Cleaning reviews in Bloomington

Real People ~ Real Reviews ~ Real Results

  • One of the company's plumbers visited for about 30 min. I had not expected that long a visit. When I called, I wasn't told there was a fee (cited below) for estimate. When we got the bill, I objected to the fee. Owner suggested a compromise that was acceptable. They were recommended by a contractor/friend, who said they were good, but not cheap. I should have asked the company about fees. They are probably out of my price range, so if the "hire again" question above had a "Maybe," I would have selected that. In the future I hope to remember to ask contractors if their estimate is free.
    - Frank F.
  • They arrived, and my husband asked them how much they thought it would cost. They said they needed to go out and look at it first and then tell us. They go out there for 20 minutes and come back and tell us they don't have the right tools to fix it, so they can't help. They leave. Two weeks later, we get a bill for $216.
    - Audrie O.
  • Everything went really well. Malachi and Josh showed up on time, carefully investigated the situations, brought out a model to show me what was going wrong with the spigot, and gave me some options for getting it fixed or replaced (I went with replacing it). They worked quickly to get it replaced, tested it several times, showed me how the new spigot worked (and how it was better than the old one), and then cleaned up behind themselves. They even put some plywood in behind the spigot to keep it from wobbling and degrading the surrounding drywall. As I suspected, the tub was in bad shape and should probably be replaced. They showed me several areas of leakage beyond the leaks I even knew about. They talked me through some options for getting a new tub and offered to have someone come out for a free estimate for replacing it. (They do bathroom remodels!) They were both very friendly and polite. Even though I hope we never have another plumbing problem, if we do, I will definitely give them a call.
    - Allison B.
  • Smooth as ever.  Josh and Malachi showed up on time and installed my new disposal.  The plumbing was difficult because "some idiot" (my words) had put a lot of silicone on the pipes, and there was a fair amount of grunting - but no cussing!

    Everything was smooth, professional, and friendly.
    - Chris S.
  • After I realized there was an issue with multiple drains in my house I randomly contacted Roto Rooter.  They had a guy out to my house within hours.  They were extremely professional and took the time to listen to my perception of the issue.  After googling the problem I assumed I had it figured out ( I didn't ), but he patiently listened and after doing a brief assessment was able to diagnose the problem and explain my options.

    What impressed me most was the level of knowledge and willingness to engage my opinion of what I wanted.  Being able to have some control over the process was nice.  I never felt as if they would identify the issue and were simply going to do what they felt was best.  I was involved in the planning process which did a lot to establish trust.

    The work was completed much faster than I anticipated and didn't cost nearly as much as I expected.  When issues like this come up I am conditioned to expect the worst.  It seems like there is always another shoe to drop.  I waited, but it just didn't happen.  They actually showed up when they said, did what they promised, and cleaned up their workspace.  Out of all the service providers I have dealt with this was by far one of, if not the, best experience.  If I have an issue in the future I will not hesitate to contact them again.  It is rare that you can work with a team of people you can trust to do what they say, so if you are looking for a plumbing service provider you do not need to look any further.  Seriously.  Just use these guys. 
    - Greg C.
  • We had not been able to use a jetted bathtub because the power switch was stuck and inoperable. I had thought we might have to replace the tub since it was installed in a way that panels could not be removed to access the interior parts for replacement. Josh was able to experiment with the switch and get it apart from the outside so that it could be lubricated and put back in working order without having to access the interior and replace the part. He was quite resourceful in solving the problem.

    - William T.
  • It is a pleasure to write a review and recommend Aim To Please.  When  we called to set up an 
    appointment, our first contact was with Valerie, who was very pleasant and quickly  assured us
    our problems could be resolved soon. Since we had both electrical and plumbing issues, it was
    especially helpful that they could send one person to fix the problems.  Alan Meeker arrived right
    on time and soon assessed the situation and got to work. He was personable, offered good advice,
    and  resolved all of our problems in a professional and efficient manner.  He was neat and left
    each work area clean. We will definitely use Aim To Please again. Thank you to Valerie and
    Alan for an excellent experience from beginning to end.
    - Carolyn L.
  • Josh was highly pleasant and professional, and I especially appreciated him showing me the pipes under the kitchen sink and explaining how he determined what the problem was. He fixed the clog in only a few minutes, and the sink is working fine now. I would definitely hire Aim to Please again.
    - Suzanne L.
  • Called and was given an appointment next day. Arrived on time and was very pleasant. Explained what was wrong and fixed the problem promptly. Was given a 10% cash discount for paying at the time of service! Thanks.
    - Gregory S.
  • The service person was very friendly and efficient. In snaking the toilet, he found that the wax ring had shifted and was causing the repeated clog. He replaced the ring, which had some complications, but was able to complete the job in an hour and cleaned up the area.
    - Beth W.
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Drain Cleaning Companies in Bloomington

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