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Apartment reviews in Bloomington

Real People ~ Real Reviews ~ Real Results

  • If I could select a no-star rating I would. I have rented from several property management companies in Bloomington - Park on Morton, IU RPS, Choice Realty to name a few; I was raised by a property manager; and I would go out of my way to stop potential renters from doing any business on any level with this company - they are vultures. The day we moved in the unit was an absolute wreck. My roommate and I arrived on our move in date only to find that the apartment was disgusting; the entire place was covered in dust and grime, the fridge and freezer still had several rotten items from the previous tenants; the apartment smelt absolutely terrible which we soon discovered the carpet was the culprit. The entire carpet wreaked of pet urine and sour smells. Ironically, they left us a pamphlet on our counter remarking confidently that our place was perfectly ready and prepped for our arrival - ha! All of the furniture in the living room had white stains that even bleach could not remove. We covered the furniture to prevent The Village from deflecting the charges/liability on us for their apparent need for replacement furniture (we work until 7 most days and spend nearly all of our time in our rooms). You may be thinking "Why would they do that? Seems over cautious on their part.." During our first month we were charged for battery replacements for the fire detectors and they did not even replace them - yikes. Just this month I was charged $535 to replace the (incredibly cheap) furniture that, mind you, we covered initially and never use..... your initial move in inspection is weightless. Anyway, this was clearly not the best first impression for our move in day and unfortunately not the last terrible experience we have had living here. Every time it snows, our cars have been blockaded in by walls of ice, and the roads and walkways were mostly salted on the day of or even after snowfall.. effective! Every interaction with the employees, specifically management, has been accompanied with a condescending or downright rude attitude; this has been a friendly reminder for me that being nice truly is a low end virtue. I have came home several times to law enforcement investigating activities in this area. There was also a robbery right across from our apartment just this past month and another just a building over - security is necessary especially with this outlier location (from campus/downtown) and the Village offers none. I receive emails daily concerning their shuttles being 'down' or shuttle schedules changing - the cramped shuttles are virtually useless unless you're schedule is flexible enough to plan your entire day around last minute 'outages' and overall flimsy responsibility. The bottom line is that these people want your money and could not care less about your actual experience - do not let the oversold, overvalued amenities fool you. They are clearly used to taking advantage of college students whose parents foot the bill. We even caught them attempting to enter our apartment without notice and with a seriously rude attitude. As extensive as this review already is, I could continue, but my hopes are that you did not even finish this review before deciding entirely against The Village.. for your own sake.
    - Lorne B.
  • I stayed at Shamrock Pointe and I have to say, I honestly had a good experience. Maintenance always showed up when they were called, the landlord, Jeff, always tries to be flexible and lenient when rent was slightly late. I noticed a lot of negative reviews from a year ago so I'm guessing things are getting better at Pendragon. One thing I did do is always try my best to keep the place in good condition and especially clean as much as I could when I left. Jeff was very helpful and pleasant to deal with.
    - Hasan S.
  • I supplied the material. They cut out all the bad flooring, replaced it with the new plywood. They were able to roll the vinyl bad without damaging it and saved me the cost of replacing the vinyl. After the floor was completed they rut the vinyl back reset the toilet, cleaned up. Nobody would have ever known they had been there. Very good job, prompt, good quality work for the price. I have also used them for cleaning vacant apts. And other jobs. No matter what the job is the results are always the same good quality work, reasonable pricing, never have to call them back to redo their work.
    - Karen H.
  • We have had issues with this company from the beginning.  There were about 15-20 maintenance issues that should have been resolved before we moved in.  They were not fixed and the unit was empty for months before we took possession, so there were no time constraints.  Furthermore, the unit had not been cleaned properly.  When we saw the duplex, I had concern about the cat urine smell in the apartment.  I was told by management that it was from the adhesive used on the new carpet.  I have since found out that the previous tenant had at least 10 cats and that she didn't take care of them very well.  Every time we have something fixed, it is never done correctly.  It always looks good but the issue will reappear in a very short amount of time.
    We have also had many issues with the rudeness of the maintenance crew.  I once had a member of maintenance tell me "tough s***" when he shut off my water to repair a leak.  I understand why that was necessary but I was brushing my teeth and he knew about it.  When I told Choice Realty and Management about it, I was told that I should not have been fighting with him and that it was my fault.  Recently, I have been having problems with the new maintenance/mowing crew.  They have started to remove my dogs chain anchor.  This anchor is two feet long and requires a lot of effort to bury in the ground.  I have asked them to stop but they just ignore me.
    It has been my experience that Choice Realty and Management does not care about their tenants.  When an issue is brought to their attention, they always side with the current company working for them and do the least amount of work possible.
    - Janet B.
  • They were friendly. Answered all my questions. Explained what they were doing at all times. Checked with me that it was okay during installation of skirting and flooring. Worked consistently until job was done. Always called ahead to let me know they were on the way. Reasonable labor costs.  I have very happy with the end result of all the work done.
    - Sandra M.
  • it went very well!
    - LUIS H.
  • The experience was great he was friendly, fast, affordable and very professional, I would like to recommend him to anyone that needs quick and professionally with affordable prices.
    - Casey P.
  • Work was done well, and priced reasonably. I will use them again.
    - Jeff G.
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Apartments in Bloomington

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