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Plumber reviews in Aurora

  • A
    Everdry Waterproofing of Cincinnati
    Very happy with how the described what they would do and how they did it. Were fast and very clean. they were always helpful when we had questions. cleaned up nicely after themselves as well. had a couple issue that happened after they did there work. called them and they came within a couple days to fix the issue. only problem i had was we were getting an estimate and told them we were going to get another estimate from another company. the salesman then got pushy with what he was trying to sale us. was not very happy about that.
    - Joan C.
  • F
    Geiler Home Services
    Let's start by saying that I already have a warranty company that will fix plumbing issues for a $45.00 deductible.  This company allows me to use their contractor or mine.  Since I had used Geiler in the past I chose them.
    Once the technician arrived he called me on my wife's cell number rather than the one I had requested so there was a delay in reaching me.  Once we connected he informed me that the handle on the toilet was broken and that the toilet was leaking at the base.  His recommended that I have him reseal the toilet. Cost $266.00. I accepted.
    Then he moved on to the bathtub.  The handle was broken and he said that water was leaking from the faucet spout into the tub.  His recommendation was to replace the faucet.  Cost $795.00. I did not accept his recommendation and eventually went out and fixed the issue myself for $30.00.
    The third issue dealt with the pipes under the kitchen sink.  The pipes are plastic and they were loose.  He recommended replacing the pipes for $195.00.  I also rejected that and fixed the leak and loose pipes for $10.00 of glue and 15 minutes of my time. 
    The real issue was lack of respect towards me and a very simple request for him to merely call my warranty company so I could get full reimbursement.  My card on file with Geiler would pay in full Geiler's charge, and by calling my company I could have been reimbursed up to $221.00 of his bill.  He refused.  I called the parent company and they also refused stating they do not deal with warranty companies. Their lack of appropriately meeting a paying customer's request is unacceptable.  Because of their anti-customer service I am limited to receiving only $100.00 back.  And is if I can produce an invoice that describes what was done and the final cost I paid.  Since the technician did nothing more than charge my card, I had no invoice.  So I had to call the office again.  They sent me an email stating plumbing services as the description which will most likely mean NO Reimbursement.
    I will never use them again!
    - Charles B.
  • A
    CAROL GOMPF & SON PLUMBING
    We did agree upon an earlier time of arrival, but he kept in good contact and requested a later time on the designated day and came within 30 minutes of that time.. Overall, I was very pleased with his communication and quality of work.
    - Pam D.
  • A
    KEN NEYER PLUMBING INC
    unknown
    - Pam D.
  • A
    Apollo Heating, Cooling, and Plumbing
    Tech was very efficient, clean, and friendly. i have always been pleased with Apollo's personnel and service they perform.
    - Richard M.
  • A
    Ken Herbert Plumbing
    unknown
    - Pat C.
  • A
    Everdry Waterproofing of Cincinnati
    It went great.  Very professional job.  Also, we pay for a warranty and EverDry was very responsive when we called to have a small leak in the basement fixed.
    - Christy B.
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Plumbers in Aurora

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