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Home Improvement reviews in Albion

  • F
    Unfortunately our experience working with Billy Fields Jr. of Fields Home Improvement was far from a professional experience. The flooring they installed has a few areas where the gaps against the walls are 1" or larger - they claimed trim would cover. Since they did not install the trim as hired to do we put back the old trim and it does not cover those gaps. The 12x12 granite tile countertops they installed have bad spots over a majority of the tiles they laid and the tiles are uneven. They broke off a section while installing the kitchen sink and never repaired that section. All the tile shops we spoke with told us that a professional would know with granite you need to sort through the tiles prior to installation. The are so bad we are now going to have to pay someone to remove the countertops and redo. When we started to express how unhappy we were with their work in July 2018 they cleaned out our garage of all their materials including the left over flooring we bought. Twice I had to request that flooring be returned to us. We expressed again mid August how unhappy we were with the quality of work and progress and Billy Fields became very rude with me. Since then he is no longer answering phone calls, texts or emails so at this point we assume he has no intention of correcting the flawed work or finishing the project - which is ok since we would no longer welcome this crew back into our home. The estimate was for over $10,000 which we were ok with if we received professional quality work done. We paid $6000.00 back in March - work did not start until end of June and since mid August they have not returned to finish or fix any of the work as promised.
    - Chuck Stacey V.
  • A
    We were very pleased with the services provided by Roto-Rooter. They responded to our call and had two technicians at our place within a few hours, and they identified the issue and had it fixed within an hour. They were very timely, professional, and were able to give us advice as on how to prevent the same issue from happening again. They will be our first call with any drain/plumbing issues!
    - Braden S.
  • A
    We have long wanted to add cellular shades for increased insulation, comfort, and privacy. We live in a cozy, circa 1890 Victorian home with alot of period features, however, so we're particular about what we put in it in the way of decor. Best Blinds carries a wide variety of models from several manufacturers, and they come to you with complete samples of actual material for all of these, so we could see exactly how a specific product would look in each room. Amy and Tami were very patient with us as we worked our way through myriad samples, and they helped us select the best performing models with the best color/style matches to the individual rooms where we wanted shades. We ended up choosing a variety of styles from multiple manufacturers.
    Once we decided on the models and styles, the rest was easy. It took about 2-3 weeks for Best Blinds to receive our order from the different manufacturers. Jeff arrived at the appointed date and time and installed the shades easily and professionally. After having the shades for almost 6 months, we can say that we are thoroughly satisfied. Everything looks great and continues to operate perfectly. Moreover, they perform as advertised: the shades were a timely addition during a colder-than-normal winter and definitely made a noticeable difference in comfort, and they also work well blocking the afternoon sun on warm days.

    - Anthony F.
  • A
    It was easy to contact the company and establish an appointment quickly. The estimate was clearly explained at the time the appointment was made. The technician came right on time and was extremely workmanlike and professional, asked for guidance when choices needed to be made, and did a clean, rock-solid installation. The estimate was right on target. After almost 3 months, everything continues to work flawlessly.
    - Anthony F.
  • A
    We had an old rotting retaining wall built out of landscape timbers.  We called Chad Fahl (Fahl Colors) based on the recommendation of a friend.  We orignally wanted a new wall built from landscape block - boring but funcitonal.  Chad gave us some other options, one of which was a native boulder wall; which we had not even considered. Chad quoted a price and we came in on-quote. 
    Because of the size of the stone used, they had to bring in some heavy equipment to place the boulders. He was very sensative to the weather conditions before begining the job in order to prevent any damage to our lawn.  Once the weather was conducive, he called and stated when they would begin the job.  They began and finished on time. 
    The new retaining wall looks incredible.  His team did a wonderful job cleaning up the demo debris.  We were not home at the time the job was done; other than the beautiful new wall, we would have never known they were there.
    - Dana B.
  • A
    It was fine. They were quick, and did a good job. I was pleased with them. Their prices are very reasonable. I was pleased to find the the owner of the company was Christian as well. I would recommend them to others.
    - John C w.
  • A
    My wife and I purchased a small lake cottage last summer and we wanted to make some improvements.  Having had a couple negative experiences with contractors in the past, I was kind of leery.  But from the very first meeting with Ron, I got the impression that he truly cared about what my wife and I wanted to accomplish with the project.  He listened carefully to us, asked the right questions, and he provided valuable suggestions and guidance to help us make the right decisions.  His written estimate/job proposal was exceptionally detailed. 
    Being an older place that had been worked on by previous owners, I am sure the cottage presented some unique challenges to Ron and his crew (nothing was level or truly square).  Ron's crew is amazing.  The level of craftsmanship in their work is notable and quite evident down to the smallest details.  The work they did totally transformed the cottage.  It looks a like a brand new place.  And the deck is really great.  We have gotten numerous compliments from folks around the lake on how nice the place looks now. 
    Ron was great to work with.  He returned phone calls and answered e-mails immediately.  He addressed any questions and concerns I had without any hesitation.  You could tell he really wanted my wife and I to be happy with the outcome of the project.  Even though the project is now complete, he is still helping me out with a couple of small things that are unrelated to the work we originally hired him to do.  I would not hesitate to hire Ron's company again and would highly recommend them to anyone planning any remodeling or building projects. 
    - Rick B.
  • A
    Redman was able to come quickly to install a new water heater to replace one that was quickly going out. They came when promised, and performed the work at a fair price. Very happy with their service.
    - Janean W.
  • A
    They were excellent all the way down the line. They had cheap prices and they were punctual. I was very pleased with their work. They were quick. Their estimates were on the spot. In fact, they over estimated on the flooring in my kitchen. They cut my price down by $300 or $400. They had to put sub-flooring on the floors and they put ceramic tiles, they had to, but they did not and they gave me an estimate with that. Therefore, I had slab floor right over my slab, so that was $300 to $400 cheaper that way. We are going to use them for two more rooms.
    - Stephanie S.
  • B
    They responded right away. Their service charge was $129. For the price they do an inspection of the home for critters. We just moved to the country 1 1/2 weeks ago so we had them check out the whole area. They stuck a fiber optic camera up the vent for the dryer to see if there were any animals and to make sure it was clear. They were timely. They were fine. We wish they could have found the source, but it wasn't their fault. The price was a little high. We would probably use them again.
    - GARY E.
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Home Improvement Services in Albion

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