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Flooring reviews in Woodstock

Real People ~ Real Reviews ~ Real Results

  • I hired A&R to install hardwood in one room and to stain and refinish most of the hardwood floors in my home, just before Easter 2017. First the install was great and that is where my praise ends. As for staining my floors, I did not get what I asked for, I wanted a Red Mahogany for all my floors except for the new floor, well the only time the floors look nice is when there is barely any light otherwise when daylight hits them some of the floor is "pink". I had questioned Ron about the pink and the lightness in the floor before they put the poly on it and Ron re-assured me that once the poly was on the floor they would be darker. Well they are not, now I can go and change all my light bulbs to the soft white which has a yellowing look by I am having skylights installed and in the daylight they are light and some areas still look pink. Now this is not just me, when someone new has come over I ask them to look at the floor and tell me what they see all but one person said they saw pink in the floor. They also has for some reason taken part of my floor at the kitchen wall and made a dip in it now I am having my kitchen redone and hopefully the wall will be removed but if it can not then I will have to replace part of my floor. As for my sons room the one with the new floor, he wanted something closer to a black color and we picked out an ebony which he stated would be the closes he could get to the black that my son wanted(we gave him a picture of the floor he wanted) it too is not dark. And they only put on 2 coats of poly, we did everything he told us to do we waited to put furniture on it we kept the dogs off (which was no easy feet) But where everyone walks the floor is not wearing well, it looks terrible. Since then I have asked several other companies given my home life and my dogs what recommend (not telling them I already had the floors done) they have all told me that they would put at least 4 coats of poly on the floors. As for my color it is my belief that because most of my house has a rustic look (my house is 53 years old and nothing has been done to the house) I am in the process of changing some of the rustic things in my house) that I really did not want such dark floors. Well he was so wrong and yes I did send him an email to that fact. I am truly so unhappy that I get sick every time I think about having to have then redone again.
    - Mary J.
  • Excellent! Andy Bigane and his team were professional, very reasonably priced, and extremely trustworthy. The lead carpenter, Steve, went the extra mile to correct all the problems the previous contractor's subs made. He is truly a perfectionist and treated our home like he would his own. He, the painter, the drywaller, the wood floor specialist, and everyone else who came to work were so professional and very concerned that everything was completed to our satisfaction. We never once had to worry about what was being done. The job was completed on time and UNDER THE ORIGINAL ESTIMATE. After the nightmare that was left for us by the original contractor, we are so relieved to finally have our new porch and we could not be more pleased with Handy Men & Mrs. Helper. ABSOLUTELY RECOMMEND!!
    - Sarah P.
  • We had a hard time finding a flooring contractor to even come to the home to give us a quote.  Lukasz did so quickly and professionally.  He and his crew did a great job on the floors, repairing some damaged sections as part of the job.  House has been transformed with the "new" floors.
    - james A.
  • Comfort Carpets was able to schedule an appointment within a couple of days and showed up promptly to perform services within a weeks 's time.  
    Both Rob and Nathan were polite and seemed very knowledgeable.  I was very happy with the timely communication and the service was fantastic. They were even able to match the bedroom floors exactly! Timely + Responsive+ Courteous + Reasonable Cost = Quality Service Provider. I would highly recommend Comfort Carpets for anyone looking to refinish their hardwood floors.
    - Paula S.
  • This has been a nightmare. They were all over the sale, but abandoned us after that. The worst part was that they used our $15,000 deposit to fund other jobs. Then they ignored us. We contracted with them on June 4th. Then nothing for a month. When pressed they sent us an incomplete porch drawing. It showed three concrete piers under the porch, but none under the house, which is the reason for the repair! As of August 4th they had not even come to our house. When I started asking for our deposit back Rob Cechinni, the companies owner, told me that we had to wait for other projects to be completed first. I believe that is fraud. He also told me he had to fire staff that were embezzling from him. He has put me off for weeks now. His company phone goes to an answering machine. His cell drops right into voicemail, which is full, and he won't respond to a text. The matter is now with my attorney. Honesty is always the best policy -- this guy didn't even show up. Consider them Pathetic Exteriors. I told him to do the right thing here. He has not, so until I get my money I'm going to make it my personal mission to share my experience with others. Next stop -- the Better Business Bureau, then full page ads in the local papers in Mchenry, Algonquin and Carol Stream. Look for my Pathetic Exteriors Facebook Page, my Pathetic. Exteriors gmail blog, etc.. You give your hard earned money in good faith and all you get in return are excuses. I wish you much better luck than I have had.
    - Steve R.
  • I found John D Flooring on Angie's List. They were hardworking. The crew was professional. He was no-nonsense and did the job. He was the cheapest quote I received, which alarmed me. He was amazingly good. He pulled up some hardwood flooring I had installed incorrectly by another company and re-laid it beautifully. I want to use him for every project I have! The quality and professionalism was perfect. He did a great job with what he had to work with and was very clean.
    - CAROLINE N.
  • Old tile was removed (I had no idea how dusty and noisy and dusty it was going to be!). Work crew varied from 1 - 3 men, depending on the day. Everyone was professional, polite, and did good work. Original floor was improperly installed, so new cement board needed to be installed, then the new tile. Tile laid beautifully straight, grouted well. Since so much of the 1st floor was being done, they planned out walking paths for us as the project was going on.
    - Joe R.
  • Due to a back up sewer and some flooding, Great Lakes was able to put together a work force to assist in assessing the damage and get reputable bids. Within a few days of my OK, they were able to start the work. After hand removal of all concrete additional damage was uncovered which resulted in additional work, (which included installation of drain tile and a sump pump,) redoing old plumbing in house due to old cast iron pipes leaking or plugged. Needed to upgrade baths from leaks which included mold, etc. Redid insulation, drywall and tile work as a result. GL was able to identify the work that needed to be done and bring it up to code on a timely basis. Considering the situation, we were very pleased with the quality and the how the work progressed. Would highly recommend GL. Very personable, highly energetic, and good communication skills.
    - Jack P.
  • Amazing! High quality work and just simply great people! I am very picky and they graciously accommodated all my requests with a smile even after I changed my mind about work already done.
    - mary k.
  • unknown
    - Judith L.
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Flooring Installers in Woodstock

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