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Plumber reviews in Wood River

  • B
    Terry's Plumbing
    I bought a Swanstone granite sink. It came with instructions re: how to drill the holes for fixtures. Terry did not read the instructions and drilled from the top, which is contrary to the instructions. He broke the sink. He told me that it had a hairline crack and that was why it broke. When I questioned him as to why he did not call me to tell me that it was cracked, he said that he was going to call me after he had dropped it into the counter, which is when it broke. Huh ? He saw that it was cracked, decided to drill it anyway, place it into the countertop and THEN call me to see if I wanted to use a cracked sink ?? When I asked him to compensate me for the broken sink, he refused. He installed the new sink and left my kitchen filthy . He did not even take the old sink away. The sink was completely improperly installed, the faucet was loose and he left the water main turn off leaking. This work was done by an employee of the owner, Terry Homer. When I contacted Terry, he came back and made the whole thing right. He was very professional and competant, unlike his employee who is, coincidentally also named Terry. Hire him, but make sure that Terry Homer is doing your work.
    - carol s.
  • A
    Roto-Rooter Plumbing & Water Cleanup
    The experience was really good overall. The technicians were friendly and I felt like they were really trying to save me money. They did the job correctly and everything was good!
    - John H.
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Plumbers in Wood River

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