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Well & Water Pump Repair reviews in Wheeling

  • A
    The Scottish Plumber
    Despite it being Saturday night Dan arrived very quickly, and performed our sump pump replacement very efficiently, with high quality, and to our full satisfaction.
    We are very happy that we invited him to our house.
    - Olga T.
  • A
    The Real Seal LLC
    We needed to have a back-up sump pump installed.  Austin and The Real Seal were incredibly professional.  The quoted us a great price, completed the job in a very short time, and took time to be sure they left the house completely clean.
    Excellent work!
    - David G.
  • A
    I spoke with Dan at around 8:10 AM asking for service.  He was able to get someone out to me within an hour.  They inspected my existing sump pump, determined the problem and replaced what was needed.  Not only does it look great, but the fact that they were able to get out here so quickly really impressed me and put me at ease.  Thanks for the great and quick work!  You deserve all the great reviews that you get!
    - John L.
  • A
    Our new sump pump which was installed by AHS started beeping last week. Dan came out immediately and advised that the sump pump was doing its job...warning us of a problem. He checked the pump and it  was working properly. He went a step further and checked outside and advised that the hose which diverted the sump pump water away from the house was frozen. He disconnected the hose so the water could flow out and to prevent any flooding inside the house. He did not charge anything for his time. A few days later we attempted to replace the hose however the connecter was broken and we were unable to put on another connector. The issue was  since the sump pump piping was too close to the house and a connector could not be added. Dan came out again and installed a new sump pump pipe from the inside of the house to the outside and added a new connector. Again he did not charge anything for his time or parts.
    Dan went way above and beyond to help us and I cannot thank him enough to being there for us. A few years ago our entire rec room flooded and it was a horrible thing to go through. Without Dan's help the same issue could have occurred. We have been using Dan for the last two years and could not be more pleased. We also previously referred him to my parents and he was extremely helpful to them.
    We highly recommend Dan and his company, we are lifetime customers for sure.  I wish there was a rating higher than A, because he surly deserves it!!!
    - Gunda M.
  • A
    Basement Flood Protector Inc
    Great service. How did I know the primary pump went out? My Basement Flood Protector DualCom battery back-up pump alerted me via sound, voicemail and email. Oh, and it alerted my sister too, just in case I wasn't home. So cool. So, any other time I would have had a flood...but not since getting my Protector DualCom! John helped me over the phone diagnose the likely problem. Tim, their installer, came out and installed a new electric sump pump (my old one was probably 10 years old), Prompt, timely, helpful, cleaned up well and I don't have to worry about a flood in my basement. He also checked to make sure my electric outlet was working since my old sump pump (from before I found Basement Flood Protector) had probably flipped the switch. Thanks Basement Flood Protectors.
    - MELISSA S.
  • A
    Basement Flood Protector Inc
    Great -- see details above. In addition, this system will back up my primary electric sump pump, but it emits an alarm for those at home, and it will email and call up to 2 additional people/phone numbers to alert if there is a problem. Very cool. Since the company that built my home didn't connect the two sump pits, I had Basement Flood Protector also put an alarm on the other sump pump which very rarely runs. Another safety net but at a lower cost. It was a smart solution they offered.
    - MELISSA S.
  • F
    Village Plumbing & Sewer Service Inc
    Todd the plumber is not friendly and courteous. He has an attitude. Every time my wife asked a question he answered like he did not want to be bothered. They were supposed to install a separate discharge for the back up sump pump but Todd placed it on the existing discharge instead. He said he can not put in a separate discharge because our basement is finished. He only mentioned that after the installation, when in fact Melody knew that when I called to schedule. She even called and asked me if it was located in the crawl space and I said no. I said that it is boxed and has an entry door. She said there would be no problem. Sheryl apologized for Todd's behavior and lowered the price. Melody should have told us that we needed a separate outlet and that they can not put a separate discharge if the basement is finished when we scheduled. Todd did not explain any warranty when he left.
    - BOB A.
  • A
    Lifeline Plumbing Heating & Cooling
    good he was informative and proffesional
    - thomas k.
  • A
    Tgf Plumbing & Heating Inc
    - Michele M.
  • A
    Excel Plumbing
    - maxim m.
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Well Pump Repair Services in Wheeling

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