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Home Security System reviews in Wheeling

  • C
    It took over 12 minutes to schedule an appointment -- the scheduler did not seem to be very organized, and I had to wait for over a week! On top of that, I was overcharged for the time actually spent at my home.
    - LAURA A.
  • A
    Imperial Surveillance, Inc.
    The two installers were efficient, worked the entire day installing everything, gave a demonstration at the end.   In addition, the salesman honored a contract sentence about setting up a personal cell phone with an app to download camera views from off side at any time.   The entire system has worked well.   No complaints.   Would use them again if additional work or servicing were necessary.
    - Kirstie F.
  • C
    We moved into new construction and decided to have all new hardware installed for an alarm system rather than take from our old home. The installer showed up on time for installation and was extremely professional and knowledgeable. Having a previous system we estimated what we would want in the way of hardware, however when the installer/salesman arrived and we decided we needed one more detector, he didn't have enough equipment with him. That was on June 26th (Thursday), said he would call on Monday the 30th to come out and add the extra detector. We didn't hear from anyone until Thursday, the 3rd, and we had to call him. Due to scheduling, he can't get out until the 10th. He did a great job, however the responsiveness to complete the job was less than enthusiastic. Since most salesmen are all about "upselling" products, I found it annoying that he had the bare minimum parts with him to complete the job. I think we paid too much for what we received, but I believe it's within the norm. They also gave us a $2 a month discount in monitoring fees, but the first billing cycle they forgot to make the change.
    - Carolyn B.
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Home Security Companies in Wheeling

Companies below are listed in alphabetical order.

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