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Find Top-Rated Wheaton Shoe Repair Shops

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Shoe Repair Shop reviews in Wheaton

  • F
    Context. I am an accountant. I am pretty mild mannered.
    I am not someone who regularly argues with anyone. I can't remember
    the last time I have had to leave a store like i did here.
    This place is run by a guy who apparently likes to argue. I have no time or
    patience for this. I just wanted to drop off 2 pairs of shoes for a shine
    When I walked in he was giving some sort of grief to the zipper repair guy.
    He makes me wait. Then instead of returning my greeting the guy
    grunts and asks what I want. I should have walked out then.
    He looks at my shoes notices the things I knew anyone would notice upon close
    inspection - you need a new heel, etc. But nothing that couldn't wait.
    Its not like I had a hole in my shoe. I told him he was right but I
    was on a tight timeline and needed to get them cleaned and then fixed when I
    returned from a trip (I was heading out of town).
    He pushes back somewhat chastising me for the poor shape of
    the shoes ('these shoes are $X new - do you have any idea....??and quot;).
    Then he pushes back on my schedule - and quot;well when are you
    leaving?and quot;. I tell him I would need them done in 4 hours (which is ridiculous
    and I would never ask him to repair them that fast) and he then proceeds to
    take offense that I would ask him to fix them that fast. He looks at me
    and proclaims and quot; I will never do it!!and quot; He is a little angry now.
    Holy cow. Get me out of here. I feel like I am arguing with a
    drunk uncle or something.
    SO what do I do? Instead of leaving like any sane person might do at this
    point - I ask him how much the shine is. He says $10 per pair but it is
    apparent he thinks he is doing me a favor at this point even still talking to
    me. And I am a little desperate since I am heading out of town.
    Still I balk. I am wondering why it is only $5 in the city - so I
    ask him what the $10 gets me - Oh boy. Should have left sooner. He
    starts down some line of and quot; I know what they needand quot; and quot; $10 is
    what they needand quot; WHich I totally respect. I would have paid the
    guy $15 if he would have simply been a better/nicer guy to deal with. Then he
    starts saying that I am telling him how to run his business. So I cut
    him off and took my shoes around the corner to another guy I have never worked
    with but seemed very nice for $8.50 per pair. I could care less about the
    price difference.
    He practically chased me out of the door. It was a rare and special
    experience that I would not recommend to anyone. Life is too short to
    deal with guys like Dymitrios. I would suggest you go to Johns around
    the corner. We parted by calling each other rude. Weird.



    - WILLIAM R.
  • A
    unknown
    - Kurt S.
  • A
    Very well.
    - Kurt S.
  • A
    unknown
    - Lyudmila F.
  • A
    It looks like new. He has also resoled dress shoes for both of us several times in the past. He also sells new European brand shoes.
    - MIKE E.
  • B
    The shoes were repaired in one afternoon. Certain scuffs in the shoes were polished as well.
    - KELLY S.
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Shoe Repair Shops in Wheaton

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