ProDry Restoration Inc

A18 REVIEWS

Founded 2006 • Angie's List since January 2015

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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

0N757 Barry Ave

Wheaton, IL 60187

Description

We are a 24HR company that is committed to provide prompt and professional water damage restoration and carpet cleaning to our customers. We use the latest technology and state of art equipment. We pledge to establish lasting relationships with our customers by exceeding their expectations and gaining there trust through exceptional performance by every member of our team. Our services include; water damage restoration, home remodel, carpet cleaning, upholstery cleaning, tile cleaning and carpet installation. We will work hard to dry your loss fast. Carpet Cleaning: Professional, trained, background-checked technicians Convenient appointments 2-Step deep clean process removes dirt attracting residue to keep your carpet clean longer No hidden pricing Carpet Protectors & Carpet Deodorizers Available Low moisture cleaning Chemical free cleaning Many homeowners make the mistake of assuming their carpet and upholstery are clean just because they look or feel clean. What they may not know is that, over periods of time, even the most spotless looking carpets and upholstery collect germs, dust and soil below the surface. Even with regular vacuuming dirt, dander and allergens can get embedded deep into your carpet fibers. Regular traffic through your home can cause distortion or crushing to carpet fibers. Professional cleaning and application of our protector helps slow down that process and keep your carpet looking beautiful and fresh as long as possible....

Verified Reviews

18 Total Reviews
Read reviews by category
Water and Smoke Damage (13)Carpet Cleaning (11)Auto Detailing (2)
Showing 1-10 of 18 reviews
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RATED

06/11/2019

I was shocked when my basement flooded, I've never dealt with something like this before. ProDry Restoration was highly recommended, so I called them right away. I'm glad I did, they had someone out to me right away. I was pretty dismayed by the whole situation but they did a great job at calming me down and giving me some peace of mind. Within one day, they were able to take out everything that w...

DESCRIPTION OF WORK
My basement flooded

CATEGORY water damage restoration

COST $2,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/24/2019

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RATED

12/06/2018

The team from ProDry was very professional, and communicative. They were so calm and professional in how they approached the water damage, which helped to ease our worries about the process. They also kept us informed every step of the way, which we are very grateful for. Thank you ProDry for getting my home back to pre-loss conditions faster than I could have imagined! I highly recommend this com...

DESCRIPTION OF WORK
My basement flooded due to a faulty pump, and I needed someone to get the water out and dry the basement.

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/29/2018

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RATED

03/12/2018

Our house got flooded in October, we had several companies looking at the damage. First 2 companies i called were booked till the end of November and December, which is ridiculous if you are dealing with water damage. Another company tried to get me to sign the contract without even looking at the issues. Prodry guys came the same day we called. They were very honest, informative and helpful. They...

DESCRIPTION OF WORK
Damage restoration

CATEGORY water damage restoration

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/26/2018

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RATED

11/29/2017

ProDry took care of everything -- removing the water, disposing of the carpets and damaged drywall and insulation in the walls, and dryed out the entire area so remediation could begin as soon as possible. They carefully moved and wrapped our belongings to protect them from any further damage, and after everything was dry, made sure the areas of the floor and walls that were flooded were sprayed w...

DESCRIPTION OF WORK
During a recent heavy rain (9 inches in less than a day) my sump pump failed and my basement flooded on a Sunday night! I called two of the large remediation companies and they were backed up for many days. I was lucky they were, because I was fortunate enough to find ProDry Restoration and called them that night. Galina answered and she was extremely friendly, understanding of our situation and helped us understand the process step-by-step. She was able to adjust the staff to get a team led by Peter out to my house first thing in the morning. They helped ease our concerns, and went over and above in their attitude and service. They reassured us that they would take excellent care of our belongings, and would make sure everything was handled professionally.

CATEGORY carpet cleaners, water damage restoration

COST $5,542

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2017

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RATED

08/08/2017

Outstanding Service by Mike Petrow & his team. I am so glad I called them after I got a very bad estimate from Se*** **O. My basement got flooded & I called Pro Dry for an estimate. I was very impressed with how Mike approached looking at the damaged area. He not only looked at the damaged area but looked everywhere to see if there was water in the crawlspace & other areas. He found more damage wh...

DESCRIPTION OF WORK
Cleanup for flooded basement

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2017

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RATED

06/19/2017

They steam cleaned. Quick, easy and affordable

DESCRIPTION OF WORK
Steam cleaning

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/14/2017

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RATED

01/16/2017

Very well. Mike was very attentive and informative and worked within our insurance coverage, even though our insurance provider was being difficult.

DESCRIPTION OF WORK
Drying water damage and demolition

CATEGORY water damage restoration

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/12/2017

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RATED

12/06/2016

We woke up at 4AM with a flooded basement and quickly needed assistance in cleaning things up. We called ProDry and Mike was at our home and ready to help within the hour. He got right to work and was very helpful. We also appreciated that he provided a lot of honest advice about our situation - we felt that he was trustworthy and was truly looking to help us out and not make a buck. We wouldn't h...

DESCRIPTION OF WORK
Assistance in cleaning up a flooded basement

CATEGORY water damage restoration

COST $675

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/29/2016

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RATED

11/01/2016

Everything went smoothing. Communication was easy. We loved the company and the technicians.

DESCRIPTION OF WORK
We had a burst pipe in the laundry room. We had about 6 inches of water in the crawls space. ProDry came and dried everything out.

CATEGORY carpet cleaners, water damage restoration

COST $6,457.82

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/14/2016

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RATED

10/31/2016

It went great! They were extremely professional, thorough and treated the project like they were doing it at their own home. It made the whole situation a lot less stressful for us. 

DESCRIPTION OF WORK
The team removed damaged walls and flooring that resulted from a leaky pipe. This include sewage. They disinfected my home and cleaned the impacted carpets. 

CATEGORY carpet cleaners, water damage restoration

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/30/2016

Services Offered

Carpet Cleaning. Restoration- Water & Smoke Damage.

Services Not Offered

Ask for details

General Information
Licensed
Not Applicable
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.