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Plumber reviews in Wheaton

  • A
    Haris Inc
    I have used Harris Inc for numerous projects with the most recent being a master bathroom remodel. Ibro and his son Haris do phenomenal work and are a pleasure to work with. Excellent communicators and we are always extremely pleased with the work they do. Haris is the only contractor I will use and all their work is 100% guaranteed. Great work and even better people!! A+
    - Ryan L.
  • D
    Ferrari Plumbing Inc
    It did not go well. The guy they sent out did not seem that concerned with my issue and said I needed my pipes replaced instead. I called another plumber out who advised I did not need all that work done and I ended up saving myself a lot of money. I will not call on them again.
    - Kathy K.
  • A
    Jim Dhamer Plumbing and Sewer Inc
    They are excellent, very capable, and very qualified. They go above and beyond and even their prices are competitive. They are on time, efficient, and yet they are very thorough. I would highly recommend them and I will hire them again.
    - Kathy K.
  • A
    Perma-Seal Basement Systems
    Dan arrived promptly at the scheduled time and took care of the inspection maintenance work on my systems. He answered all of my questions and made helpful recommendations on preventative measures to consider and left me with his contact information for future assistance.
    - Peggy D.
  • F
    Cascade Plumbing & Sewer
    Horrible, horrible, horrendous Installed a hot water tank, 9 months later it failed, he installed new parts but I had to pay for labor, ok. Nine months later it fails again. This time he tells me I need to pay for parts and labor and get reimbursed from the manufacturer. He tells me he will provide a detailed invoice and pictures of the bad part so I can file a claim. I need hot water so I agree. 11 months later it failed AGAIN # times in1 year. I called a reputable company who replaced the 2nd rate crap Cascade installed. He sends me nothing, I call email, no response. Call again and finally get a picture of a black piece of paper. Several more calls, texts and emails and no response. I believe he uses 2nd rate parts that are not under warranty, charges as new, and when the part fails, screws the customer. I will take cold showers before I call this crook.
    - Ronald M.
  • F
    Armbrust Plumbing Heating & AC Inc
    This is about Armbrust Plumbing. I had a leaky tub faucet. They came out, here only to check brand of faucet, so they could order the part. For less than 1/2 hr , they charged what they called a trip charge, $223. Then they came back to put the part in, maybe here for 3/4 hr & wanted to charge another $185. Their credit card machine wouldn't work, so I didn't pay it. Then a few days later, the ball & handle of the faucet fell off. My friend was able to put it on. So I contacted Rich Armbrust the owner, through written & voice mail to tell him, that under the circumstances , I think we should call it even. He didn't even reply, but sent be a bill for the $185 + $5 late fee. I contacted the Better Business Bureau, but I don't know if they can help. Does anyone have any ideas?
    - Cynthia D.
  • F
    Cascade Plumbing & Sewer
    I hired him to repair a hot water tank he installed which failed 2 TIMES. Gives me a story it will take days for the part, I explain it is very cold and we cannot wait days for a part. Tells me he can get the part but I will have to pay cash and then be reimbursed, I agree - I need hot water. He replaces the part and I pay him and he tells me he will email me a DETAILED invoice AND PICTURES so I can get reimbursed. Several days letter I can a standard invoice ZERO details and NO pictures. In addition, the invoice was a picture of an invoice he took with his phone in a poorly lit area and is all black. I figured forgot that the invoice had to be detailed and I needed the pictures and send him an email - NO REPLY. I emailed him again and NO REPLY. I think it is a scam, I have never had a brand new hot water tank fail twice in a matter of months, and then I think the part issue was a scam which is why he sent me a blacked out invoice without details and no pictures. Lastly, he smells like an ashtray so if you want a stinky guy to installs shoddy parts and will scam you out of your money, be my guest and hire him. I gave him ample time to send me the info he promised and he ignored me, another sign of the scam.
    - Ronald M.
  • A
    The Scottish Plumber
    Keith came by and knew exactly what was wrong. Fixed the issue right away. Very personable. We talked about future options on what to do with the other pumps in the basement. Very nice people to work with.
    - Patrick Y.
  • F
    Eichele and Valene Remodeling
    Ed Eichele has stated to us that he stands by his work and that he will do whatever it takes, that they are accommodating, open and transparent. Beware, Ed knows all the right things to say, just don���t believe any of it. Following are the issues we had with Eichele & Valene Remodeling: ��� Needed to hire a second contractor to rip out and replace our newly installed tile floor and takeover our project. ��� Had to remove and replace wood trim ��� Paint quality grade with option of 2 brands stipulated in our contract was not followed. An untrue story was given as to why a cheaper grade had to be used. ��� Promises of a building permit and an inspector appointment never materialized (3 months). After blaming the City of Wheaton building department for an unexplainable lack of action it turned out that the city never received payment for the permit we paid Eichele & Valene to execute as part of the contract. ��� Our walls were painted and floor installed before the plumbing and electrical work had been started let alone the drywall being finished. Our second crew took advantage of the floor being exposed to perform plumbing and electrical work by removing floor boards vs. access through the basement ceiling as was planned by John Valene. ��� Lack of a consistent work schedule; multiple no-shows without warning. ��� They still owe us money per their own records. Details: Tile ��� Through research of manufacturer���s websites, the Tile Council of North America, and consulting with a member of National Tile Contractors Association, we were able to confirm that the tile floor was laid improperly and needed to be 100% replaced. Some of the installation related issues: Our warranty for the subfloor and the tile was void due to the use of cheap drywall screws used to fasten the Durock subfloor rather than the required ���1-1/4" USG Durock��� Brand Tile Backer Screws for wood framing (or equivalent) or 1-1/2" hot-dipped galvanized roofing nails���. As a result of improper installation, there was so much unevenness and lippage all over the floor that we were tripping while walking on the tile. Nothing sat squarely or level on it. The lippage of many tiles was the same thickness as a quarter or thicker. (See photos) Trim ��� We upgraded our family room from carpet to tile. It may not be obvious to all homeowners that the baseboards are installed prior to installing carpet, thus touching the floor that the padding and carpet are rolled over. For tile, the baseboards should be installed on top of tile, which put the baseboards noticeably higher on the wall. Since the baseboards were never removed prior to installing the tile the end result was a family room with oddly short baseboards as they did not sit on the tile where it should be if installed correctly. Furthermore, the staining and varnishing of the shoes was dreadful. Application of conditioner, stain and urethane was performed outside in 40 degree weather all within 6 hours. Per the Sherwin Williams website one needs to, ���Let dry completely (usually 24 hours)���. In addition, the site states that one should; ���Apply stain only at the proper temperature. For most stains, 70 degrees Fahrenheit is the optimum, with the safety range from 50 to 90 Fahrenheit.��� The worst part about this baseboard fiasco was the calculated deception exercised where the eating area meets the family room. They removed baseboard from the eating area where it was installed at the correct height for tile to rip ����� off of the bottom in order to match the height of the baseboard of the family room which was at the correct height for carpet. (See photo) Paint ��� We believe that painting before the drywall, plumbing, and electrical work were finished was a tactic employed to give us the illusion of progress after weeks of no work being performed. It was an obvious ploy to distract us from the fact that no progress had been made in weeks. We have since had to repaint all surfaces but 3 walls. Windows ��� There is an entire fiasco with regard to undersized windows being installed. The additional framing required to install windows that were too small led to the threat of additional ���Change Order��� costs. One might question why someone would install the wrong size windows. Menards remade the incorrectly sized windows as ordering the wrong size windows was their mistake. Eichele & Valene told us that we owed them the cost of a second installation even though they should have stopped when they realized that the windows were the wrong size. (See photo)
    - Tom M.
  • A
    AWE Air Water Energy
    AWE was a DELIGHT! Their team on the phone and in person! We called at 8:15 AM on December 26th, got an immediate answer and one of their expert team was onsite and done by 10 AM. They were professional, punctual, and a delight to work with.
    - Brian M.
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