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Lawn Care reviews in Wheaton

  • F
    Lawn Love Lawn Care
    F minus June 2, I was offered lawn mowing service for June 8th. I accepted, and service was confirmed. June 5, I was told that service was being moved to June 12. I said that was unacceptable, and I would need to do it myself, if I could not receive service on June 8 as promised. I was again promised service on June 8. Later, I received another email, saying the Service would be June 8 or 9, though I never agreed to the 9th. On June 9, I was informed that service could no longer be confirmed for June 8, and it was being rescheduled to June 10. I responded that that was unacceptable, and if they expected to keep my business, they needed to complete the service as requested, with no further delays. Later on the 9th, I received a voicemail saying that service was being reschedule to June 14. I informed them that they were fired.
    - ROBERT R.
  • B
    Apple Blossom Landscape Concepts Inc
    I initially contacted Apple Blossom (Harvey) back in the fall of 2017 for a quote on having the exterior of my home professionally landscaped. A quote was provided, but the timing was not right for the work to be done on my end. In March of '18 I reached back out to Harvey, along with other landscapers, and received another quote because the scope of the job had changed. I needed to have 3 sides of my home completely re-landscaped. Which included mulch, removal of weeds/old plants, and patches of sod. I met with Harvey again, and my impression had not changed from the fall. He was knowledgeable, professional, and provided me with full confidence in his company. His quote was the highest of my bids, but as I have learned "you get what you pay for". I decided to contract his services and provided the initial down payment (500). At the beginning of April, a final plan was signed off on, and I then provided another payment (1/3) to secure the contract, and was given an estimated start date of "the last week in May". Time went by, and since that previous meeting I did not receive any other follow-up prior to that last week in May. I reached out via email, mid May, and was advised that due to weather that the timeline was not concrete. A couple weeks went by without contact, and in the first week of June I reached out again, via text, and was responded to that night with that it would be another 2 weeks or so. Again........a couple weeks went by, and my wife contacted Harvey, via telephone, and again was told that weather had delayed operations. The new timeline was the first week of July, but due to our vacation that it would need to be pushed back because we needed to be home during the work. Work finally began July 6, and was completed July 10. Note: My complaint is not that they could not keep the timeline. The heavy amounts of rain we received this year had many landscapers delayed, and I understand that. My issue was the lack of communication, and that I had to continually reach out to them multiple times for a timeframe. The running joke in the house was "Have you heard from Apple Blossom?". The workers were all friendly, hard working, and easy to speak with. The quality of the work is excellent, and the finished product is beautiful. However there were some "house keeping" issues that I had with the crew. I was notified by my neighbor that while they were on lunch she could hear them talking and all she heard were a bunch of "F" bombs. I am not one to shy away from crude language, however when working in a residential area, attention should be given to impressions that you leave. The thing that bothered me was that after the first day I found chewed up chicken bones, and a bottle cap on my lawn. I let the crew know before they took off for the day, and received "ummm, do you want me to clean it up...I had a burrito". I politely replied "Yes" after which he did. I communicated my issues to Harvey with the above concerns I had with the company's responsiveness and crew's professionalism. I believe he took them to heart, and reassured me this he is dedicated to always making improvements. I am still in communication with Harvey for the care of the new plants. He has been responsive to questions, and punctual with appointments. I would consider Apple Blossom again for my landscaping needs. Their quality of work is top notch, and the other posted reviews speak to that. It appears that my experience is an "out-lier" but it does give me hesitation towards another contracted job.
    - Ken T.
  • A
    Ross & Jack's Landscaping Inc
    We knew we need something done to our backyard and we had some ideas as to what we wanted but we needed help with the options and what would look nice. Mike came out, listened as we walked through our plans, added great suggestions and then put together a quote and plan. We had two other companies quote the yard and Mikes was about the same in terms of price but with a much higher level of professionalism and detail. We really felt like he knew what he was doing and had our best interest at heart. The day of the install he and his crew showed up, went over the plans again with us and went straight to work. They cleaned up after the first day and we made a punch list for the next day. When they came back, Mike showed up again just to make sure everything was perfect. The yard looks great, all the plants are perfect. We are looking forward to seeing how the yard matures and grows in over the next several years. Could not be happier with Mike and his crew. We will use them again to do follow up projects and maintenance.
    - Shawn S.
  • A
    Ross & Jack's Landscaping Inc
    They did a great job! Our backyard looks lovely and our front yard (where no sod was laid) looks great too - thanks to the new mulch and special treatment given. We had some strange (to us) looking roots in the yard and I texted a picture of them to Michael. He went above and beyond to find out what was growing there and how best to handle and remove/repair the issue. He also educated me on the subject so I learned some new things about our yard. Great team of guys who got the job done faster than I'd have thought possible! They could've just tossed on the mulch and left it at that - but they got rid of the weeds present and trimmed back things our current routine lawncare company ignore and had left completely untended. They went the extra mile and our yard looks great because of it! We'd hire them in a heart beat for routine lawn service, but we aren't within their service area for that (I knew that going in and suspected it when I learned their location). Again - excellent job and excellent team!
    - Pamela L.
  • A
    Rent A Gardener Inc
    Rigo and Orlando were fantastic. They worked hard in blazing sun and temperatures in the 90's. One area was about 3' x 20'. Another was 5' x 20'. I'm not sure of the area of the third area because it is curved. That area was tough because there were very persistent "weed trees" that kept coming up no matter what I did. They dug them out by the roots. Other problems were stones that had "migrated" out from the house and the tree roots from the large tree that was taken down a few years ago. After all the areas were dug out, compost was added and tilled in. They had a little time left but instead of packing up they weeded my courtyard and another garden bed. Then they weeded and edged the garden around the mail box. They were both very easy to work with - communication was easy and they were very responsive to little changes I wanted to make.
    - Cynthia G.
  • A
    BSC/Kramer Group
    Excellent! Brandon and his team of professional landscapers were polite, always on time, did outstanding work and were in ready communication throughout our projects. They did a terrific job of clean-up each day as well. We would highly recommend this company for any and all landscaping tasks.
    - Karen D.
  • A
    Scardino Landscape & Design
    They did a nice job and left the yard tidy. The shrubs were very overgrown but they trimmed them back to a good length without making the yard look barren, and they double-checked with me throughout the process. The price was comparable to another landscape company I contacted. I will contact them again for future landscaping projects.
    - Donna M.
  • A
    BSC/Kramer Group
    The crew was very hardworking, and quickly provided quality work. They were very responsive to my questions. Brandon was easy to work with and very responsive when I had a minor concern. I would definitely use them again.
    - Meaghan W.
  • B
    Greenfield Landscaping, Inc.
    We have never had a problem with the crew--they have done a great job over the years and should be applauded. Our concern is with the NO response from Jesse/management. Why, after all these years (and the referrals you have received from us )??? How sad!!!
    - Bette B.
  • A
    3d's Landscapes Inc
    Very well. Used most seed where requested. Did not need to prompt or remind to arrive. Saw other work being done and stated that seeding would be destroyed by additional landscaping and recommended returning at another time and did so promptly. Very conscientious.
    - Kristin P.
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Lawn Care Services in Wheaton

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