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Hvac Repair reviews in Wheaton

  • A
    A professional and collaborative contractor who offered his opinion on a base system but also offered different options or upgrades that could be added. Fantastic price and great installation. Executed change quickly and cleanly.
    - dan n.
  • A
    Personable, knowledgeable, and well priced. There were some organizational mis-steps after we decided to hire them, but they worked quickly to remedy them. Installers were also personable, informative, and tidy.
    - Susan L.
  • A
    They were very knowledgeable and personable, and they have a reputation in the community for high quality. We did not choose them, though, only because of the substantial price difference, which may not be an issue for some people in our area.
    - Susan L.
  • A
    My husband carefully spelled out his name and our address over the phone, but the office still got both wrong. But besides that, the service tech arrived early after calling us in advance (much appreciated), found that the drain trap was plugged which prevented the unit from moving into the second stage of the heating process, and he cleared it. We're confident that the problem was fixed, and we're pleased with the work he had done. Jim was personable, knowledgeable, and helpful. But for the 20 minutes he was here, and the limited scope of the work that we could see that he had done, we feel that the charge for our drain line flush of $288 was pretty high. We didn't get quotes from other HVAC companies, and we trusted AWE based on Angie's List's reviews, but on reflection, it seems pricey to us. We will nevertheless call them for annual servicing because they are reliable.
    - BARI AND WENDY T.
  • A
    Our 22 year old furnace was going to need about $800 of repair in the near future so I bit the bullet and called 4 HVAC dealers to get bids for a new furnace. I liked Climate Control Services the best because Tom took time to explain his American Standard products clearly, measure our house thoroughly, and perform a professional load test to determine the right size unit for us. Also, his price was competitive. Once we agreed to use Climate Control Services, the turn around time for installing our new furnace was short. Dan and Greg showed up in the morning and by mid afternoon our old furnace had been taken away and a new high efficiency unit was up and running. The work was very neat and professional. It was a pleasant experience overall and I would definitely use Climate Control Services again.
    - RICHARD S.
  • A
    After discovering that we had cracks in the heat exchanger of our 21 year-old furnace, we began the process of securing bids for replacement of the furnace and the a/c unit, given that both were 20+ years-old. I used Angie's List to look for HVAC contractors that specialized in high efficiency, American Standard units, as that brand (affiliated w/ Trane), received the highest marks in Consumer Reports in '18. All 3 contractors who provided bids were well rated on Angie's List, yet not all were equal when considering price, knowledge, professionalism, and their attention to detail. In the end, I chose Climate Control Services, as their owner, Tom Wyse, was very thorough w/ his bid after evaluating our existing HVAC system, performing a load calculation to determine the proper size of both furnace & a/c units needed for our house, and presenting me w/ viable options based on my budget and long term needs. Not to mention they were able to get the job started less than a week after signing off on his bid! His bid included a 2-stage furnace, 16 SEER a/c unit, & a chimney liner (which my chimney did not have and is required for venting the hot water heater, which was only 5 years old and I didn't see a need to replace). The bid also included a new humidifier, whole house air cleaner w/ filter, smart thermostat, new piping for venting the furnace, new piping for draining condensate from humidifier, creation of a new, short duct run for the basement, replacement of plumbing feeding the hot water heater, and replacement of heavily corroded duct work. So although Tom's bid was not the cheapest (middle quote of the 3), there was additional work added that the others didn't indicate were necessary, even though it became clear all were needed after asking Tom many questions and listening to his direct, insightful answers. So in the end, given all work performed over the two day project, I believe the cost was in a reasonable range. Tom did offer financing, though we didn't take any of it, as we used funds from elsewhere to pay for the unexpected expense. Plus he applied all rebates available to bring the cost down. Special kudos to his staff. Dan & Greg were the installers and they were great. Arrived on time both days, explained what they were doing, answered questions as I had them, cleaned up after themselves, and did a very professional, efficient job w/ both the removal of the existing systems and the install of the new. Their sheet metal work, which they did on site in their truck, was top notch, so I feel confident that the duct work will last for many years to come. One of their techs, Nate, was also great. He came to the site to assist at times and was the one who walked me through the operation of the smart thermostat and furnace. Overall the experience was really great, as Tom's company really lived up to its exceptional ratings on Google and Angie's List. Tom was involved from day one, w/ the quote, follow-up questions answered, visiting on site both days to ensure the project went on w/out a hitch, and then walked me through the operation/maintenance of the system a second time, including the smart thermostat, which was very helpful. Without any hesitation, I would recommend using Climate Control Services to install your new HVAC system, as Tom really knows his stuff!
    - Todd C J.
  • A
    I have used Home Comfort on prior occasions to service my old furnace - they had replaced the capacitors and the main blower fan but on the most recent issue, the secondary fan went out. Rather than have it repaired (and seeing the number of repairs increasing each year), I decided it was time to replace the old furnace with a new one. I got a quote from Home Comfort for a new American Standard Gas Furnace with a 95% efficiency - it was scheduled for a Saturday. The serviceman was at my house at the time scheduled and had the entire work completed in about 4-5 hours. He was helped whenever necessary by an additional helper. They took the old furnace out and disposed of it and got rid of the packing material that the new furnace came with. It has been about 2 weeks now since the furnace was replaced and I have had no issues with the new furnace at all - it was done right the first time around. I would have no hesitation recommending this company for repairs and installation of HVAC systems.
    - Bruno M.
  • A
    We contacted Jake to get the A/C serviced. He said he could come the very next day. Told us the price upfront. When he serviced the A/C he thoroughly cleaned the condenser and offered to service the furnace as well during the same visit, as winter is not too far away. Happy with the quality of work. Would be nice if he is reachable via text message.
    - George V.
  • A
    Punctual. Professional. Explained the process thoroughly. Made recommendations, but did not feel pressure. We did go with the maintenence contract as we were pleased with the work. We look forward to working with them in the future.
    - Kerri W.
  • A
    Our A/C unit went out around July 3 and we were going on vacation anyway so we decided to leave it for when we came back. We came home on July 6th and called RJS while we were still driving home from our trip at about 4:00pm and he agreed to meet us at our house in 30 min! He was punctual, knew what the issue was right away - explained it in detail to us - fixed our unit and answered all of our questions! We are so impressed with how fast he came out to us and how fast he fixed our unit AND he didn't try to up-sell us on replacing the whole unit just yet (even though its very very old). We are very appreciative of the great service - when it does come time to replace the unit we will be calling RJS!
    - Julia S.
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HVAC Contractors in Wheaton

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