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Hazard Remediation reviews in Wheaton

  • A
    The guys came out within a day or two of my initial call and spent quite a bit of time explaining what they would do. They were patient and seemed very knowledgeable. Their solution involved routing the exhaust through the garage and garage attic and out the roof, which would be much more attractive and less subject to weather extremes than routing the exhaust pipe along the exterior of the house. After I gave them the go ahead, they were able to schedule the work within 1-2 weeks. They arrived on time and were very efficient, finishing a little earlier than I had expected. In addition to the radon remediation they patched a foundation crack for considerably less money than companies that specialize in foundation repair.
    - Geoffrey K.
  • A
    Rich and his team went above and beyond to ensure my home is radon free. I gathered a few quotes and he was the only one to sit down and go through design, thinking of ideas to minimize the amount of holes that would be needed in my basement floor (only one was needed!). Considering the radon level we had was about a 25 pre-mitigation, with only making one hole in the basement floor, the design would be key. Well, I have one hole in my basement floor, a nice covered system on the outside, and a radon level hovering around a 2.0 currently after initial tests. Currently in the process of a 90 day test, which may provide even better results now that the system has been running a while. We did run into one small issue : there was a slight gurgling sound coming from the fan located outside. I made Rich aware of this, they were back to make a small adjustment free of charge in a few days and the sound is still completely gone. Very satisfied and would highly recommend Rich and his team! Don't waste your time with the other guys that don't take the time to design properly, and don't care about putting multiple holes in your basement floor until the desired result is achieved(also much better curb appeal with the nice covers installed).
    - NILAM P.
  • A
    I resently purchased a foreclosed home. The basement was a complete mess and had mold growing on the walls and ceiling. Although it was a larger project they were able to get it done in a timely manner. After they were able to rid my home of mold they refinish my basement just the way I wanted it! Thanks WMF
    - Joe K.
  • A
    DuPage Radon Contractors responded quickly to my emailed request for an estimate on their website. Their estimator, Ed, came out and provided a detailed analysis of our radon problem. He answered a lot of our questions. We were able to get their technicians out in a week to correct the radon problem. They worked with us as to the placement of the radon removal system. Dave and Jason were very professional and courteous. They were quickly and cleanly. They were done in six hours. They had to install remediation PVC piping in our basement and in a tight area in a crawl space. They cut our basement radon level from an 8 pCi/L to a 1.1. They were so good and reasonable that my brother-in-law hired them for his house a couple weeks later. They do a great job!
    - Victor G.
  • F
    They allowed the chemical they used to remediate the mold to drip on our carpeting, which bleached out the color. They told us that they would take care of this -- but their "fix" did not work and the stains came back. They never returned our follow up phone calls or contacted us again. We have since been told that the owner went to California and he business has new owners. Meanwhile, we had to replace $600 in damaged carpeting.
    - Michael H.
  • F
    I have never written a review about any company in my entire life but I am going to write one about this company. I would suggest you stay FAR AWAY form this company and find ANY other company besides this one. My experience with Richard Kramer...Paul Davis Restoration has been horrible. There are several Paul Davis companies so to be clear I am talking about the one in Naperville IL...My neighbors had a fire in their home.. connected to them because we are a condo led the smoke right into my house and it was horrible. It damaged just about everything. The cleaning they did was horrible to say the least. Was charged for HEPA vacuuming..their "equipment" of a total of $3500.00 for 12 rooms..I do not even have 12 ROOMS...they came for about 4 days from 9 to 3 with an hour lunch...I came home the first day from work and it seemed NOTHING was done..I was told they cleaned my tile twice and then steam cleaned it...NONE of this is true...My tile is still dark with smoke and soot. My lights were never cleaned, no one ever went into my attic like he said he did...he said he cleaned out the vents...he did not.. my son's wall was cracked in half in certain areas...had to come out twice to fix that properly....as soon as the painters left...whatever "mud" they put on it to fix it came off.... he said new shelves...nope...same shelves and are still yellow....none of this was done...in my 1300 sq foot condo i got new paint and carpet and that's it...the paint is already starting to come off the walls....how is this possible??for $20,000....TWENTY THOUSAND DOLLARS LATER....it was as if the insurance adjuster was on his side and agreed with everything he did even though it was fraudulent. He said he was a "preferred" contractor with Nationwide...that is NOT TRUE...they left their ladders here for 3 weeks...the chemicals that the garbage company will not take...sitting in front of my house...Please I am just telling everyone....LOOK them up and look into this company... If you search hard you will find many complaints...it was seriously one of the worst experiences of my life. To top it all off when I did not like his work or complained that he seemed to have LIED about several things...he said and I quote " You have gone over a line with me and I will NOT be returning any of your texts...your words are mean spirited unfounded and off base"...I mean can you imagine?? HE IS DOING WORK FOR ME...MY HOUSE AND HE TALKS AS IF I HAVE OFFENDED HIM BY STATING MY COMPLAINTS....The weirdest thing in the world...My so called "mean spirited" texts were saying you are not doing the job properly and have lied to me on many occasions...sounds like a normal thing for a person to say when you are NOT doing the job properly and have LIED on many occasions!!!
    - Tricia C.
  • D
    This company never installed addition soffit vents which they said was a contributing cause for the attic mold. They also nerve provided certification that the mold was re-mediated. Have tried to call them multiple times. They never answer the phone and never return messages. I even drove to their address and the door was locked and mail on the entry floor. I just hope they are not out of business.
    - gary s.
  • A
    The DKI team was extremely helpful, communicative and hard working throughout the entire process. They arrived very quickly after the initial call informing them of the damage, competed all the necessary clean up within a few hours the same night, and met the overall deadline of the entire work project. Rob was our contractor and main contact. He was extremely helpful throughout the entire process, kept me in the loop of the project progresss and even provided feedback on ideas and or upgrades we were contemplating based on his expertise and experience in other homes. Although, the reason why we needed DKI's services was not a positive one, their crews turned it into one by their amazing customer service, extremely hardworking staff and terrific craftsmanship. I would absolutely recommend their services to others and choose them for services in the future.
    - Mandy K.
  • D
    Part of their work included removing old insulation in our attic where they found mold and removing the mold. They left half of the attic insulation in place, When they carried the chemical used to treat the mold up our stairs to the second floor, it dripped on our carpeting an left more than a dozen spots where it bleached the color out of the carpeting. They did return to complete the work in the attic -- but, in my opinion, their work was sloppy. (Maybe this is the nature of adding blown in insulation?). We are still waiting for them to have a company come out to fix the damaged carpeting. Once that has been done (or not), I will update/revise this review.
    - Michael H.
  • F
    Badly! He never called the day before, didn't keep the appointment and didn't call me back when I called him the morning of the day that I was expecting him to confirm our appointment? I never heard back from him at all which I think is very unprofessional and rude. I wasted a week waiting for an appointment that never happened. I contacted someone else and received great service.
    - Denise M.
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Remediation Services in Wheaton

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