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Auto Body Repair reviews in Wheaton

  • A
    This was the second car we had to take to Downers Grove Auto Rebuilders. They do fantastic repairs that made our cars look pristine. Mike, Matt, and their dad are very friendly and make a special effort to make their customers happy. I had an issue with a car rental that I was paying for, and Mike made sure my car was ready before the rental price was going to double. The work repairing the external and internal damage was excellent. We had no follow-up issues with either car, and one had been very damaged. It's nice doing business with a these good guys!
    - Victor G.
  • A
    Everything went smooth as can be. Dale and I were on the same page on what needed to be done to my older BMW. He gave me an estimate that was more than satisfactory to me so I brought my car in on a Thursday and picked it up the next day. He did a great job and the price was extremely reasonable. Thank you Dale for being that scarce commodity: an honest businessman and a man of his word. I'll be taking my wife's car there next.
    - William C.
  • F
    Ed promised the world and didn't even deliver so much as a pebble. He promised ten days to fix. Had my car for just shy of two months, including me having to take the car back TWO TIMES after being told the car is finished and "a work of art". Give me a **** break. My experience was so terrible that my insurance knocked this guy off their preferred list because of my experience, AND they paid to have me take my car somewhere else to have Ed's mess cleaned up at their expense. First time I went to pick the car up from Ed, I noticed a foot long scratch on the front bumper. He fixed while I was there and I left. Then the next morning I noticed the headlights and fog lights weren't working. Would have been great if they actually plugged those things back to the connectors. Nope. Forgot. Brought it back for that, AND because he put a 13 year old power steering unit in my car that whined worse than my three kids do. After picking up the car for a third time and noticing whining STILL, car stalling out, hood and headlights misaligned, and leaking coming from under the car, I called my insurance for the tenth time about Ed, and they had me bring it to another collision shop that has actual current awards, certifications, etc on their walls. No 10 year old certifications here, unlike Ed, who seems to think that his past accomplishments mean something, even though his current work is ****** at best. I don't care if you need a dent pulled out of a jalopy. DONT BRING YOUR CAR TO ED. Shady business. Liar. Excuse maker. Exceeded estimate by THOUSANDS.
    - Amanda C.
  • A
    Friendly place. Provided an estimate within 15 minutes and a tentative schedule for the work with details of parts/installation cost and additional cost . Appeared to be reasonable estimate. US$ 1342. Based on the schedule, the work was done and costed me less than estimate. The quality of work is good and reliable.
    - Sajan P.
  • A
    Very well. The damage was more extensive than the other person's insurance company wanted to settle for, so the owners worked with them (to not put me out) to get the payout upgraded so my car would be fixed to the condition it was before the accident, which included getting me new parts instead of secondhand parts from the junkyard. The owners and staff were great.
    - Pam M.
  • A
    Awesome shop! Its family run business with amazing customer service from start to finish. I called for quote, told me to just give them heads up when I want to come and they will let me know if free. Saw me right away, met with owner Lino very nice knowledgeable man I asked for 2 quotes. One quote to make it look like new and have insurance pay and 2nd quote to just get ding out and hand touch-up to make it look better. I was very happy with him and his prices so i didn't even need competitive quote. After week of decided to just go with cheaper quote to save money and not risking raising my insurance premium, they got me on day i wanted dealt with Dominic, also very nice guy. Dropped of Monday and picked up wed. and to my amazement Dominic said after closer look it just wouldn't look good, so they fixed it the right way and made it look like new without charging me more! wow now that is customer service! How often do you get more than you bargained for when it comes to cars. Needless to say I highly recommend them and I will steer people their way. - Rafael
    - Rafael O.
  • A
    The service was just exemplary. The estimator consultant, Tim Schmidt was the one I worked with the most, and was excellent. He explained everything, called me for my appointment, and kept me to update. They offered a rental car or to take me somewhere for the day while the repair was being done. They dropped me off and picked me up from Barnes & Nobles where I spent the morning, offered me snacks, and were very accommodating through out it all. I am very happy with the repair. They also cleaned my car afterwards, even though I said they didn't have to.
    - Sharon L.
  • A
    Love this company,  Have kept my 18 year old car going far longer than anyone else was willing to.  Knew I could not afford a new car at the time and continued to work with me to keep mine running.  Previous mechanics told me to junk my car.  With some minor fixes and ingenuity, I still have my car.
    - Kurt G.
  • A
    The accident occurred in a busy time of winter, when a lot of auto repair shops were not taking new business.  My wife and I were referred to Downers Grove Auto Rebuilders by another shop.  We were pleasantly surprised when we were told they could work on our car immediately.  We spoke to Mike and Matt at the shop, and they were very courteous and professional. They worked with our insurance adjuster and put through a quick parts order, despite the holiday season.   Every time we called, they were quick to answer the phone and spent a lot of time answering our questions.  We also spoke to Jim who is the owner, and the Dad. He was also friendly and helpful on the phone.  This is a well run family business.  They also had to deal with the teenager's (his family's) insurance company and adjuster, and they told us not to worry about all the people involved.  Downers Grove Auto Rebuilders worked out all the details without us having to get involved.
    After the parts came in, Downers Grove Auto Rebuilders took less than two weeks to strip down the old parts, install the new ones. and do the painting work.  The finished product was awesome.  We looked over and under the entire car, and couldn't see any evidence that it had been involved in an accident, except for all the new parts.  The paint job was a perfect match for the rest of the car, and it felt like we had gotten a new vehicle.  We were very happy with Downers Grove Auto Rebuilders and would highly recommend them to others.
    - Victor G.
  • A
    Frank and his crew stand by their work. A newly-installed front bumper had a collision with a chunk of ice (or maybe a parking block) that no one remembers hitting, and it was coming loose from the side clip across to the front of the car. St. Charles Collision had installed that bumper just a few months ago, and they hammered it back on without charge. I've used them several times now, and I've always been very happy with the results. Frank, the owner and manager and front-office guy, is a gem to work with. He's straight-forward, glad to explain what's necessary, gets the team to get work done quickly and well. I cannot recommend SCC highly enough. I hope I never need them again - but I'm glad they're there if I do!
    - LINDSAY B.
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Auto Body Shops in Wheaton

Companies below are listed in alphabetical order.

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