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Gutter Repair reviews in West Dundee

  • A
    MEGApros
    From beginning to end I felt that everyone involved had respect for my 140 year old home, and came up with suggestions for difficult fixes that other companies did not. The different work crews were always on time and usually a bit early, they appeared to be working almost non-stop, and cleaned up at the end of the day (it took about 8 days for the siding portion), Jeremy did a great job of helping me with the details in the beginning, and Lou, the project manager, was always very responsive to my questions and concerns. I could have gotten the job done cheaper , I DON'T believe I could have gotten the job done BETTER.
    - Catherine S.
  • F
    Elite Seamless Gutters, Inc.
    Based on excellent Angie's List reviews, on May 3, 2019, I contacted Elite Seamless Gutters for a gutter repair. After speaking with John French for a few minutes he asked if he could call me back as he wanted to look at my house with his "program". He called back to say that my gutters were too small and that I needed 6" gutters I stated that my gutters had been functioning well for 20 years and I just needed a repair. He continued to pitch 6" gutters with gutter guards. Since my trees had grown and the 20 year old gutters were looking a little dingy, I agreed to replace my gutters. He asked to call back with a quote which he did at $7833.00. I asked if he wanted to come look at the house and he stated that he could see all he needed with his"program" and that he would do the job "next week". I took that to mean that there were a maximum of four work days for Elite before my job started. It was a rainy spring, but after more than 4 workable days had past, i called Elite the last week of May and got the answering machine where I left a message. Elite returned the call the next day and said "next week". They didn't show and didn't call. I called and was told "next week". Elite finally showed the morning of June 21 and his crew immediately was alarmed by the height of my house, the length of some runs, the placement of some downspouts, and a bay window, all of which had been discussed with John and he stated that he could see with his"program". John called my wife and said we needed heavier material, special miters for the bay window etc. for $2200.00 more. I called John from work and expressed my dismay. He offered to leave the job. In retrospect I should have accepted; instead I agreed to the additional requirements for $1800.00. John's crew was a joy to work with and the job they did looks good. During the first big rain, I noticed that one of the gutters overflowed and another had a small leak. 16 weeks ago today which is 11/28/19, I called John to ask for a service call. I have spoken to him 3 or 4 times in the intervening 16 weeks and been told the"next week or two" each time. They have NEVER come back. I'm a good hour and half drive from Elite, that could be part of the problem. If it is they should never have taken the job. Bottom line. John is a fast talking salesman who doesn't seem to me to service what he sells. I will hire a different firm to service Elite's work.
    - Robert J.
  • A
    M Construction
    If you are looking for a quality roof, siding and gutter contractor, this is who you'll want to call first! Chuck was very knowledgeable in helping me to deal with the whole insurance claim process. He took pictures from the rooftop to show me the damage, which I was able to forward to my agent. He was very good with customer service. He had a crew that worked very efficiently to finish the job on time. They were courteous and respectful. They cleaned everything up when they were finished. They used high quality materials. My roof went from the worst on the block to the best on the block. My neighbor was so impressed with the work, that she hired the M Construction to replace her roof. Hers looks great too! Other contractors just wanted to get the eagle view of the property to see how much the job was worth and try to set up an appointment with the adjuster. Some wouldn't even go up on the rooftop to view the damage. If you want a full-service contractor, that cares about his customers, this one is definitely a good one! I am very happy that my roof was done right, worked within the insurance claim budget, and looks great!
    - Diane H.
  • A
    Dart Home Exteriors Inc
    Working with Dart Home Exteriors was probably the best experience I've ever had in working with a company on a sizable home project. The project was finished on time, with high quality, without surprises, at the contracted cost. In the quotation process I received a detailed quote with supporting documents that detailed all materials that would be used in the project. The price was on the low end of 4 quotations I received. The supporting documents were supplemented by actual shingles and gutter guards so I knew exactly what I was buying. Dart used GAF products which have a good reputation so the roof should last a long time. Dart worked with me to resolve issues with excess water in some gutters due to prior bad design. They provided clear explanations of what they would and wouldn't do. The project started on the planned day. The shingle tear off and new roof finished in 1.5 days as planned. Gutter installation occurred 10 days later as planned - the project lead had a planned vacation and he made me aware before I signed that the installation would occur in two events separated by 10 to 14 days. The project required 50% down and 50% on completion. I wrote a check at contract signing and Dart held it until funds I was transferring had cleared my back. I wasn't asked for partial 'completion' payment when the shingling finished. That was unexpected and gave me confidence that the gutters would happen as planned - which they did. When some wood rot was discovered on a small portion of the fascia behind the gutters, Dart repaired it w/o an additional charge (which they could have). They also painted the fascia with paint I had left from the last house paining project. The roof is beautiful and, barring Mother Nature attacking, the last one I need.
    - Gary K.
  • A
    Trim-A-Seal Of Indiana Inc
    We were very pleased with the person that gave us the estimate. He was very professional. We also contacted them as my husband was not sure of the color. There representative was very good and made a suggestion. The color of the helmet matches really good with the roof color. They cleaned the gutters before installing the helmet. They cleaned up after the install. The product seems to be working like it should.
    - Cecylia S.
  • F
    Aloha Construction Inc

    We have several projects that we want to do to our house currently, including new gutters, siding, painting and a full bathroom remodel.  We went on Angie���s List to find a contractor that could do some or all of these projects.  My wife and I set up a time on a Friday afternoon to meet an Aloha Construction representative at our home to review all the work and to receive a quote.  We took off work to accommodate this meeting.

    The representative never showed, and when I called Aloha Construction an hour after the missed appointment, I was told the person that was supposed to be doing my quote meeting was no longer with the company as of this week.  For some reason, no one knew that this person was supposed to meet with us, but I thought it was just an error on their part, so I rescheduled the meeting for the following day during the afternoon, which they stated they appreciated.

    Then they didn���t show up for that appointment either.  When we called today, there was no explanation given.

    I am happy this happened at the beginning of the process with Aloha Construction because I would have hated to hire them and find they couldn���t keep deadlines and performed shotty work after I contracted their services.  If they can���t be professional at the beginning of a project, I have no confidence they are good at any other aspect of their work.

    It is hard to fathom how they have such a good rating on this site and it is very strange they have an A+ rating with BBB. 

    As someone that puts a lot of stock in consumer reviews of contractors, as I���ve seen many professional companies and many companies that are shady and without regard for their clients.  My hope is that others will read this post and think twice about entertaining working with this company.   

    - Hunter L.
  • A
    Preferred Shield Inc
    There was a bit of a communication problem as I had talked to 2 different people prior to the work and some of the information was not communicated with the actual person doing the work.  The job was completed to my satisfaction.

    - Catherine S.
  • A
    Holda Construction Inc
    I had originally called Mariusz to set up an estimate of cost for fixing damage to our soffit and faschia that had occurred over the summer when we got hit by lightening.  The whole piece of trim on the faschia needed replacing, the soffit needed to be fixed, and some shingles on the roof needed to be re-nailed down. Unfortunately,  we couldn't find an exact match of our trim (it isn't made anymore), but helped us find a color that was very close (you can't even tell the difference). He came out, gave us a pretty good estimate, and had his guys out the next day!! They only took a couple hours, cleaned up after themselves, and were gone before I knew it! The only issue was getting a hold of Mariusz to pay him! He's a busy man! He also gave us an estimate to redo the siding on our house that got messed up in the same storm. Again, no matches to the siding - no longer made- so we have to do the whole house. He gave us a very reasonable estimate for that, and was able to break it down like we asked for insurance purposes. We will be calling him back in the spring to do the siding work!!
    - Jeffrey J.
  • A
    Holda Construction Inc
    Work was done as per the contract, Mariusz came out and discussed the options we had and measured. We had dentil molding that was wood, part of the original decorative features installed when the house was built. Unfortunately that had to get covered over as there was no real way to work with it. We were sad to see that go but are very pleased with the end result. No more maintenance and painting!
    They did great work but there was a gap between when the facia/soffits were installed and when the gutters were finally hung. The gap was between a week and 2 weeks and I had to contact them to find out when the job would be competed. The reason I became concerned and called was because we had some major rainstorms and I was concerned that we had no gutters. (Just to be clear, the rainstorms were not the reason for the delays, but rather I suspect scheduling the appropriate crews for the specific work.)
    - HEIDI N.
  • A
    Pro Team Works Inc
    ors!Arrived 5 minutes late (no problem, as far as I was concerned)! Two workers came and promptly cleaned my gutters -one on the north side, and the other on the south side. The lead worker told me before starting that my house was and quot;oversizedand quot; and I'd need to pay an extra $15 for the cleaning. I stated that this was acceptable. My husband had fallen on an aluminum ladder, on Oct 12th trying to clean the gutters before scheduled shoulder replacement surgery Oct 16th; required a trip to the ER and a knee that did not bend for 3 weeks which complicated his surgical recovery and mobility! (Life is always interesting!). I needed the gutters cleaned before we started to get sleet,snow, and cold temps!
    I was pleased with the job performed, the price I paid.....and the whole outcome.
    Will use this company next year!
    Will recommend this company to my neighbors!
    Thank you.
    - Felicite R.
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Gutter Repair Contractors in West Dundee

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