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Gutter Cleaning reviews in West Dundee

  • A
    Bubbles Window Washing & Gutter Cleaning
    Well enough. My rating for them is A -. Originally had an appointment for Dec.17, but was cancelled due to being too cold. They said they would call me to make another appointment. When I saw that weather would turn warm the next week, I called to get an appointment when I could be there and observe what and how things were done. They accommodated me, with a 12/23 gutter cleaning. . Afterwards, I made three suggestions to them, and they kindly responded with reasonable explanations. My suggestions were: "When a customer asks for a call before the gutter cleaners arrive and is promised it will be done about half an hour before arrival, please follow through on that. Secondly, but more importantly, if your workers are going to flush out the gutters with a hose, do it in a way that provides enough pressure to clear our roof silt along with the leaves. Thirdly, it would be nice if the vehicle workers arrive in, identifies the company rather than nothing but old barely visible irrelevant markings. However, it this would increase charges, forget this suggestion." Followed by a smiley face. Their response: "I apologize if you did not receive a phone call prior to the arrival of the technician. Our dispatch team relies on effective communication from the technicians in order to keep you informed as to their estimated time of arrival. Due to the weather and the limited amount of daylight hours present to complete the work the technicians may have forgotten to inform us as to their location because they wanted to make sure they complete the work on time. I apologize for the inconvenience. The debris from the shingles is common runoff present in majority of gutters and does not negatively affect the function of the gutter system or clog the gutters. This type of debris does not come out with the hand cleaning that we perform and would require more extensive work to clear out. Our hand cleaning of debris is meant to collect the leaf debris from the gutters so that the gutter systems can run effectively without being clogged. I apologize for any inconvenience this may have caused you but we could not effectively clean the shingle debris from the gutters. If you have any questions please let me know." The cost was $100, lower than most quotes.
    - David C.
  • F
    Bubbles Window Washing & Gutter Cleaning
    On the service, I didn't know how they did cause I can't get on the top. A year later, I found out late that the job they did was not good. At first they were responsive, I thought everything was good, they were prompt. Right now, a girl Becky says she's from Bubble Windows and she's been harassing me about not paying them.
    - Michael H.
  • A
    Pro Team Works Inc
    Went very well. The suggested date worked out well (for us, as the trees were almost bare but it was the first cold day of the year with a heavy wind). Cleaned the gutters quickly but thoroughly, made sure the roof was clear, cleaned up afterwards. Very professional & polite.
    - Robert W.
  • B
    Amruss Inc & Isabela Skalna Inc
    It was fine.
    I have the same issue with these people. I buy the deal and then they want more money because I have a large square footage house. I have a two story house but I only have gutters on one  story. They always want an extra $30. I went with another company last year and they did the same thing. It just seems to be this idea that if the square footage is big, it must be more.
    They are not very local for me and I like to use people more local. They have to travel to get here.
    When you talk to Izabela Skalna she's a little bit hard to understand because of her accent.
    When the guys came out the just came out in a regular old car rather than a company truck with their name on the side. They could have been anybody off the street.
    - Felicite R.
  • A
    Paramount Home Services
    Brian, came to the house with a professional vehicle that had the company's logo and colors on it.  He greeted with a smile and professional instruction on what he would be doing.  He washed all 50 plus windows by himself and did a great job. What impressed me is that when he cleaned the inside of the windows, he used a drop cloth at the ledge of each window.  This prevented any drips from getting on our woodwork and subsequently, he cleaned off the window ledge.  That is a huge bonus!!  We live in the woods, so have a lot of tree droppings and bird messes on the windows.  He even cleaned the windows in our garage.  I know some of those windows were pretty messy, but never once did he bring this up.  He was very professional.  It rained a little at the end of the job and he continued working until he was done.  Brian had a real "can-do" attitude about a couple of things I asked him to do.  We will be asking him back to clean our windows. 
    - Susan B.
  • A
    Pro Team Works Inc
    They got here right when they were scheduled, got right to work, and finished in a surprisingly short time.  The area was completely cleaned up of all debris before they left.  I'll probably get them to do it again this year too.
    - Elizabeth G.
  • A
    Prime Time Window & Gutter Cleaning Inc
    He was early and finished quickly.  Some of our gutters have covers and some don't.  I'm not sure how well he cleaned the gutters with covers - I don't think he removed the covers to clean.  He didn't leave any mess.  I was unable to stay the entire time to monitor his effort.  Overall,I'm pleased and would use them again.
    - C Lanette P.
  • A
    Pro Team Works Inc
    ors!Arrived 5 minutes late (no problem, as far as I was concerned)! Two workers came and promptly cleaned my gutters -one on the north side, and the other on the south side. The lead worker told me before starting that my house was and quot;oversizedand quot; and I'd need to pay an extra $15 for the cleaning. I stated that this was acceptable. My husband had fallen on an aluminum ladder, on Oct 12th trying to clean the gutters before scheduled shoulder replacement surgery Oct 16th; required a trip to the ER and a knee that did not bend for 3 weeks which complicated his surgical recovery and mobility! (Life is always interesting!). I needed the gutters cleaned before we started to get sleet,snow, and cold temps!
    I was pleased with the job performed, the price I paid.....and the whole outcome.
    Will use this company next year!
    Will recommend this company to my neighbors!
    Thank you.
    - Felicite R.
  • A
    Pro Team Works Inc
    I had purchased a big deal for gutter cleaning. It was fine. This was the first time I used them. They bagged it up. They did a good job. The pricing was good. They gave me an extra deal, so it was a little lower than what it would have been. I just wouldn't pay that much to have my gutters cleaned. I did it the one time because I needed to have it done. I didn't have a ladder at the time, so I thought that I would hire somebody to do it. I thought that $100 was about right, but that was the sale price. I think the regular price was $125 or something like that.
    - Dave S.
  • A
    Pro Team Works Inc
    There was a rash of very cold weather just before they were to come,which stalled their work for about a week. They knew that if they leaves were frozen they could not do a thorough job of draining the downspouts. They waited for a warmer day when the sun had been shining on the roof for awhile and then came as we had agreed on. They bought all their own equipment, cleaned the gutters and made sure the downspouts were cleared, followed up by cleaning up all the mess. I am definitely keeping their contact information for next year!
    - Jill F.
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Gutter Cleaners in West Dundee

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