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Cleaning reviews in Waukegan

  • A
    Noe confirmed our appointment in advance and he & his crew arrived on time. They were friendly, professional and efficient. Shoes were always covered with booties in my home and the work was performed with attention to detail. They washed all windows in my home, plus two porches and the basement. They worked diligently for 5+ hours until the job was complete. I've already recommended them to others and will have them return next spring. Wonderful company!
    - CANDICE E.
  • A
    Cleaners were right on time. After giving them (2 cleaners) a few instructions, they cleaned for two hours. They a did a very good job. I was slightly disappointed that there were still scuff marks on the kitchen floor, but I know that the floor really needs to stripped. I would hire Eva's Maids again.
    - Jennifer C.
  • A
    Dan was able to come out the same day, a relief as the broken blind is on the front of the house. He was able to make an acceptable repair (blind doesn't close completely, but I can finish it manually). He said that because the blinds are 14 years old, they are probably at the end of their life. I agree, but will hang on a little longer. As well as the repair, he cleaned a total of eight six-foot blinds and seven regular length blinds. He parks his van in the garage and does the cleaning there. The total elapsed time was approximately three hours. The only mess to the house was the dust from the blinds when they were taken down.
    - YVONNE M.
  • A
    No problem but workers did not lower shades to original positions and anything moved from window sills left where they were removed to do window cleaning. Some dirty areas on floor not cleaned from windows cleaning
    - Keith U.
  • F
    On February 1st I purchased a post-construction cleaning service for $650 via what seemed to be an extremely professional website. The services as described were exactly what I needed post construction cleaning to remove all dust from services in my home. Per this add there is no return policy stated nor on the website. So I cancelled the service because it was no longer needed as I did not have much clean up to do after construction. I was contacted by Tom via phone to talk about the cancellation everything seemed fine. However when I asked on February 15th why I had not received a refund I was told that I signed an agreement stating that no refunds were allowed and only rescheduling of services would be granted. This was unacceptable, I continued to talk to Tom about how his website did not state such a policy anywhere. He quickly provided me an invoice via email, which by the way this was the first time I had received a copy of my invoice with the policy and it was already marked as paid because when you do the service request via form online you have to provide a credit card to secure an appointment at the time I filled out the form the charge was made. I decided to let them come and clean since I had no other choice and they had already charged my card. When they showed up the two cars blared music in my driveway acting very unprofessional. The four individuals cleaned my home for less than 4 hours taking one break as well in the middle of the day. They missed several spots in my home, and didn't clean all of the windows like stated in the service I requested that they would do. The entire upstairs all of the windows were left untouched, the bathroom had dust and debris in the corners and barely any of the floor boards/trim were wiped down on the 2nd floor as well. Upon me contacting Tom to let him know he quickly began to tell me I was wrong, the crew was there I did a full walk through and approved. I told him I was not offered a walk through simply asked how it looked I said good (as I was holding my baby and could not thoroughly check the property). Upon the crew leaving and me getting to finally put things back in place in my home I noticed that several areas seemed unclean. When I also noticed that the curtains were in the same spot I quickly rubbed my finger across the window to feel the dust on all of the windows upstairs. I provided pictures of all of the spots that were missed to Tom via email and he did not offer any sort of refund just simply said I could pay again to have them come out at a discounted rate. No this is unacceptable, I was not allowed to cancel my service for a refund and was forced into receiving services that I knew were not fitting to what we needed. I was also the informed in the final email exchange that I was not supposed to have furniture on property for a post construction cleaning. Um not sure where that is stated anywhere on the website, why all of these rules came into play after I started to ask questions and ask for my refund. This is information that should be provided upfront to the consumer. The only positive out of this entire experience was the fact that my hardwood floors were washed by someone on their hands and knees, but there were still several spots of dust missed. I seriously think my kids could have done a better job cleaning in some of the areas. Everything was wiped around (the mirror on my breakfront has a thick layer of dust behind it where you can tell someone stopped just because they couldn't reach any further). Horrible experience all around.
    - Ashley D.
  • A
    Belkis and her crew came in and did a deep cleaning for our first appointment. I then hired the company to clean every 2 weeks and this has worked out very well. They are efficient, thorough and pay attention to the details. We are in the midst of a lot of home restoration and they have been very flexible working around our projects. I highly recommend A & B Cleaning Service to anyone looking for a competent, professional and dependable cleaning service.
    - Geoff S.
  • A
    Excellent detailing of truck. Able to remove deep scratches and blemishes with ease. Received excellent price for quality of work performed. Owner was very friendly, personable and knowledgeable about the repairs. over all extremely pleased with the quality of work.
    - enoch g.
  • A
    Perfect! We couldn't ask for anything better. The guys were fantastic.  It was fantastic. We really appreciated. The last service cost was $86 or $89. The cost before that was $139 or something like that, were they cleaned up the entire garage. They did the floors, walls, everything. We just bought it off Angie's List services.
    - Cheryl F.
  • A
    Since the beginin they were very helpful and set me up with an appointment right away. The say of the service they came into the house and opened all the vents. They showed me inside the ducts (it was really dirty and have some mold building up inside). They got all the ducs cleaned and they also treated it to kill mold and bacteria. They were really friendly and their service was excellent i will definitely recommend them.
    - Ed D.
  • A
    I'm very happy with my service with A&B cleaning. They did a wonderful and outstanding job, they were efficient and professional with a outstanding team. One of the best companies I've ever hired. I recommend this company to anybody is in need of a clean.Your hands are safe with them.
    - Bryan H.
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Cleaners in Waukegan

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