Quality Wood Flooring

A 67 Reviews

Founded 1992 • Angie's List since February 2003

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Hours

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Company Contact

5406 G Rd

Waterloo, IL 62298

Description

Family owned & operated, majority of work is by customer referrals. Three employees, no criminal records or use of sub contractors. Owner is on the job site. Cost determined by the job. We do not have a showroom because we prefer to pass on the savings to our customers by keeping our overhead low. Quality Wood Flooring offers installation of wood flooring and also refinishing of existing floors. We can provide the raw material with job site install and finishing. We also can provide pre-finished flooring, or you can provide the material and we install it. We prefer not to show color samples when bidding the job site finished flooring, instead we show the stain colors on your floor after sanding, in your lighting, to get the true custom color you desire. We are a member in good standing of the Better Business Bureau. We service the entire St. Louis and Metro east area. Free estimates over the phone, or in person, if you are within 50 miles. We are insured and most of our business is from word of mouth. We book up quickly, so please try to contact us as soon as possible to get on our schedule. We try to accommodate our customers as much as possible, and will work some weekends to fit people in, but unfortunately, we cannot guarantee to be available for you, unless you give us adequate notice. We can be booked up at least a month in advance, but schedules change, and can be adjusted, so do not be afraid to call, and we will try and accommodate you....

Verified Reviews

67 Total Reviews
Reviews by Rating
A Rated
66
B Rated
1
C Rated
0
D Rated
0
F Rated
0
Read reviews by category
hardwood flooring (66)flooring (34)carpet installation (1)
Showing 1-10 of 67 reviews
A

RATED

07/16/2020

Better and faster than expected. Mark is sooooo easy to work with. Professionnal, reliable and honest. Would recommend him to anyone.

DESCRIPTION OF WORK
100 yr old floors refinished

CATEGORY carpet installation,hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/16/2020

A

RATED

04/24/2020

The Pro's at Quality Wood Flooring, lived up to their name "Quality". They were able to start the project right away, on my schedule. I was impressed with their knowledge and professionalism. I was a little apprehensive if my very badly stained and scratched floors were going to turn out OK, but "Wow" they turned out fantastic!! On day one they went right to work, it was nice for a change to see P...

DESCRIPTION OF WORK
Sanding, staining and refinishing hardwood floors

CATEGORY hardwood floor repair

COST $2,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/21/2020

A

RATED

02/18/2020

Not finished yet, but so far Bob has been wonderful!!! Very accommodating, prompt, polite and on time.

DESCRIPTION OF WORK
wood flooring laid, then strip the wood flooring already in and stain all to match.

CATEGORY hardwood floor repair

COST $5,200

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2020

Images

Photo for Quality Wood Flooring - 5406 G Rd, Waterloo, IL - 38394014
A

RATED

01/22/2020

Nick did a great job with communication before and after and most importantly with the actual flooring itself. He worked around our schedule to make sure that the disturbance to the family was as short as possible. His ability to seemlessly match the new wood with what was already here (and undamaged) was better than I expected - you can't see a seam, etc. between what he installed and the origina...

DESCRIPTION OF WORK
Replacement of warped hardwood floor boards

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/08/2019

A

RATED

12/01/2019

Excellent work and high craftsmanship. The work turn out beautifully, they were very professional and knowledgeable. Very punctual and everything delivered as promised. Highly recommend to use them.

DESCRIPTION OF WORK
Hardwood floors installed throughout second floor, stairs and refinish first floor office area.

CATEGORY hardwood floor repair

COST $19,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2019

A

RATED

11/06/2019

Nick did an excellent job installing the wood in the hall and refinishing the kitchen. He was not satisfied with the match of the two woods, however, so he came back, stripped the wood in the hall, and completely redid it until it was a satisfactory match. He did above and beyond what we had expected.

DESCRIPTION OF WORK
Nick replaced carpeting in a small hall with hardwood, then refinished a kitchen hardwood floor, and matched the new wood in the hall with the older wood in the kitchen.

CATEGORY hardwood floor repair

COST $1,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/03/2019

A

RATED

11/01/2019

Mark was very fair and honest about the job in advance, and then when we were mid-way, after sanding, we learned that the wood in the floors was different than expected. He met with us again to re-group and figure out if we needed to change our plan for staining and finishing, and he was totally agreeable. We were also worried mid-way because we had never done floors without polyurethane. Mark was...

DESCRIPTION OF WORK
We needed refinishing of floors in a 14+ year old house where floors had deteriorated

CATEGORY hardwood floor repair

COST $4,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/31/2019

A

RATED

07/02/2019

It well great. The worker was very kind and respectful. The workmanship was top-notch. Very please and ready to hire again for the next project.

DESCRIPTION OF WORK
Laying a laminate flooring

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2019

A

RATED

12/12/2018

The job went great. Mark and his crew did a fantastic job on our floors. The price was right and didn't take very long. My husband and I are very happy with the outcome and would highly recommend them to anyone!!

DESCRIPTION OF WORK
Refinishing our hardwood floors.

CATEGORY hardwood floor repair

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/26/2018

A

RATED

10/21/2018

I highly recommend Mark and his crew of Nick and Alex. They were professional, knowledgeable and did a beautiful job on refinishing my hardwood floors. Not nearly as messy as I expected and did a great job with the clean up!

DESCRIPTION OF WORK
Refinishing hardwood floors in two rooms

CATEGORY hardwood floor repair

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/08/2018

Images

Photo for Quality Wood Flooring - 5406 G Rd, Waterloo, IL - 37489942

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Services Offered

Hardwood Flooring Sales, Installation, & Refinishing. Owner will be on the job.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard
Emergency Service
No
Warranties
Yes