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Plumber reviews in Washington

Real People ~ Real Reviews ~ Real Results

  • We were having a small leak from the upstairs shower to the ceiling below it. Nick came out and had it diagnosed and repaired within an hour and a half of my initial phone call. I am Not sure how much the bill will be as I have not received it yet.
    - Christine S.
  • Professional and conscientious service. The camera allows visualization of the state of my sewer line and enables me to know the exact condition of my line. I've had my sewer line rooter serviced at least 15 times over the last 23 years. Ogborn was the most thorough and competent I've ever had perform this rooter task. Their crew rocks!
    - Loren I.
  • Started out good then went down hill from there, when they came to see what the damage was they could tell by the flies swarming we had issues, long story short they fixed the pipes, but never treated the flies or even mentioned we may need a exterminator....instead they poured the concert and patched the jokes they made and left, we calked them back twice for small leak in laundry room, Brad was nice and sent his team back in, sealed up the leak and said the flies should be gone in 24 to 48 hours, needless to say after another week of sewer flies we calked a bug man, the bug man was a little got back that Ogbirn plumbing should have taken care of the flies at that point we got Ogborn back over here , the bug man and Ogborn plumber were talking while my wife and I sat outside, thats when we list all respect for Brad the owner of Ogborn plumbing denied seeing any flies in our house....we just looked at each other thinking....did he just deny seeing sewer flies....we waited for him to come and talk to us....but he would not face us....he bolted and left our home without a needless to say we will not use Ogborn Plumbing. ....Feeling disgusted in Washington Illinois
    - Renee C.
  • Great!  Technicians knew their stuff.  Up and going that day.  Only issue was Wi-Fi, but was issue with Symantec Firewall software on my PC.  Once that was figured out, no problem.
    Water now is so clean, with stains disappearing in/on fixtures.  Coffee tastes better.
    - Robert B.
  • Called Cory on a Friday late afternoon.  He was here within minutes.  He brought in his equipment and found some blockage, most likely from previous drains of the hot water heater.  Water was draining red/brown at first, then water ran clear.  Cory solved the problem, and was done within the hour.  Suggested that I run my wet vacuum on the new sump pump gunk, to prevent issues with the sump pump.  Great job, prompt, courteous, and complete.  Could not have gone any better.
    - Robert B.
  • First contacted the plumber to get some info. on water heaters and installation. He.He was very concise about the job and all.

    He sent a worker to check the water heater to be replaced.They arrived later that morning and installed the new water heater.

    They did an awesome job in an efficient fashion.I highly recommend there services.
    - Jeff J.
  • Joe was on time was a 2 day job. We have an older home & He ran into some surprises but he handled them all Ice maker didn't work quite right but came right back when I called him & made a change to account for our older pipes. He did a great job both rooms look beautiful. We are using him again & definitely recommend
    - robert m.
  • I called Brad Ogborn and described my problem as well as the troubleshooting I had done to that point. He gave me several tips and techniques to further troubleshoot the problem. I employed his advice and although I refined my understanding of the issue I still couldn't find the problem. I calle dhim again with details of what I attempted. He gave me further instruction. In total he spent roughly 40 minutes talking to me before I requested he come out.  We set a tentative date for him to come out (I didn't think the issue was critical, rather it was bothersome).One evening prior to the set date, he called and said he was in the area and could spend a little time investigating the issue.  When they arrived (Brad and Josh), I showed them the problem area and described what I had done by way of troubleshooting. Within minutes we had zeroed in on the issue but it involved cutting into the wall to get more information. We made a one foot x one foot hole in the wall and were able to see the leak. A quick test confirmed that a drain pipe was leaking at a hidden location. Furthermore we determined that the original plumber either failed to glue the connection properly or perhaps not at all.  In this case,the seeping I saw was from running water in the kitchen sink but not filling and draining. We filled the sink and when we pulled the plug, copious amounts of water actually sprayed from the leak/now known to be a disconnect.  They did not have the tools to repair the leak that evening but said they would be back the next day. We agreed to this and the next morning Josh returned and repaired the issue. I am sure I avoided a lot of work to my finished wall(s) and enerally a bigger mess. It did not occur to me to fill the sink and then empty and I believe it was only because of Brads experience that we avoided this bigger mess.  I really appreciate him giving me the extra troubleshooting advice. They cleaned up the area and gave me further advice on dealing with plumbing issues.add
    - Kelly H.
  • He is very reasonable. He is very quick to respond to give you a free estimate. He is licensed and insured. He has also done trim work, drywall, ceramic tile work, staining, and building our outside shed.
    - robin r.
  • Called Wed evening after discovering standing water.  He "was in the area" and stopped in to evaluate.  Sent an employee the next morning to replace ejector pump.  I thought the service was excellent and very professional.  
    I do have some concerns.  1) The silicone sealant was not replaced on the ejector pump pit, which might cause leaking in the future.  I don't consider this a big deal.   2) I thought the price was very high for labor.
    Bottom line:  I think it was premium service at a premium price.  If you want a very professional and competent service and don't mind premium prices for a job done right, this is your go to plumber.   Personally, I am on the fence as to if I would repeat.  If I had a difficult issue I would definitely repeat.  If I had a run-of-the-mill issue, I might try to find someone a bit more affordable.
    - Jeffrey W.
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Plumbers in Washington

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