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Cleaning reviews in Washington

  • F

    Her contracts create a very hostile business environment, and do not allow for any emergency or sickness cancellations.

    Please don't waste your time, the service that I received over quite a few months was mediocre at best.

    She has poor customer service, even though her contracts says she will do periodic checks.

    That never happens.

    If you do complain about her workers, she insinuates that her workers would never do such things.

    She rarely return calls. 

    Use that service at your own risk! 
    - Luanne B.
  • A
    Steam Green Carpet Cleaning
    Steam Green did an amazing job cleaning our exceptionally dirty carpeting.  It had been at least 6 years (if ever) since the last cleaning.  They removed stains that I never expected would come out (shoe polish for example).  The carpeting looks amazing!!  They even moved all of the furniture and replaced it after cleaning the carpeting.  The gentlemen recommended we treat / seal the carpeting after they cleaned it for increased life, cleanliness and ease of future stain removal.  They were careful to explain we should make that decision based on how long we anticipated keeping the carpeting (more than or less than 1 year).  We waited to see how the carpet turned out before making that decision.  It was so clean, that paying an extra $80 for them to seal it was an easy decision. 
    While cleaning the upstairs hall way, they asked if we had used Resolve, or Woolite, or some other spot treatment before as they could tell due to the foaminess of certain parts of the carpet as they cleaned it.  Apparently, those products stay in the carpet and just attract future dirt.  Of course we had... when I asked for an alternative spot treatment product recommendation, they offered us a bottle of spot remover (~$20.00).  We took them up on the offer, although we haven't needed to use it yet, so I can't comment on its effectiveness. 
    My only surprise in the entire interaction was their request to hook up to our outside water spicket as "their truck was a little low on water after their last call".  No big deal.... just unexpected.
    Highly recommend!

    - LuzElva O.
  • A
    Steam Green Carpet Cleaning
    The owner and assistant arrived right on time. They were pleasant and professional in their attitudes the entire time. My tile and grout look great. However, what really impressed me was how clean they got my carpeting. We had just moved in a couple of days ago. So, we were unable to tell them what the source of the stains were and they were still able to remove them. The pet smell is also gone. Before they left, they told me in detail how to care for the flooring in order to keep it looking great. I highly recommend Steam Green and will not use any other carpet cleaners from here on out.
    - Connie S.
  • A
    Bill Irwin Heating & Air Conditioning
    my heater exhaust pump went out on one of the coldest days this winter. Bill was referred by othercontractor that couldnt make to the job. Bill came, identied the problem, and explained the best option was to buy a oil filled space heater for the night, and he would pick up the replacement pump the next day. Bill came right on time, and my heater was estalled to aperfect running condition. Bill is extremly knowledgeable, and always think the best to his custom's interests.
    - Scott C.
  • A
    First, they came and insulated the rim joist, basement ceiling, and attic area of our home with Icynene Spray Foam.  They returned and cleaned our ducts and dryer vent. They were on time, friendly, and answered all of our questions. They cleaned up after themselves when they finished each pahse of our jobs.
    - Christine A.
  • A
    Steam Green Carpet Cleaning
    Very professional.  Reasonable rates. Excellent referrals for other repair work associated with water damage.  They also came back on a weekend to pick up fans so I would not be charged extra for days used that I did not need.  Highly recommended.
    - Jeffrey W.
  • A
    Steam Green Carpet Cleaning
    The crew showed up on time & got to work immediately.  They were very thorough and friendly.  I have used Steam Green in the past and would not hesitate to use them again or recommend them to anyone.
    - charles S.
  • A
    Morris Heating And Air Inc
    The installers were punctual, courtious, worked hard completing the work in several hours, and cleaned up their messes when finished. Some individuals we have had working in our home in the past left work debris all over the place when they finished and left. I was impressed that Morris Heating and AC installers cleaned up their work area once finished. Just one additional sign of professionalism in my view.
    - Mike D.
  • A
    Steam Green Carpet Cleaning
    Normally it is $89 but he said that since we didn't have a hallway, he would only charge $85. They were very thorough and very good. They were very quick and were not here for more than half an hour. They got spots out that a previous cleaner hadn't gotten out 3 years ago. We would certainly use them again.
    - Robert M. S.
  • A
    Steam Green Carpet Cleaning
    They arrived on time, took a quick tour of the spots and set up.  The cleaning went quickly and only lasted 45 min.  Even though they weren't there long, it looks like we put in new carpet!  They were even able to get the stains left by the previous owner as well as the grass cat throw-up stains (if you have pets you know how hard those are to clean).  Will definitely call them again!
    - charles S.
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Cleaners in Washington

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